Seluruh negara × Peringkat layanan dan pelayanan yang tinggi di Hotel·penginapan gaya Jepang - 15Halaman 目

The floors throughout the Ryokan were comfortable to walk on barefoot, making it feel like home. I completely understood why rolling suitcases are not allowed. I could really appreciate the owner’s attention to detail, and I thought it was wonderful. The location was excellent, and the meals were delicious.

Obuse, the town of Hokusai and chestnuts, is known for its beautiful streetscape that feels almost like a theme park. We arrived a little early by car, so we visited Gansho-in Temple and Jokoji Temple before heading to Masuichi Kyakuden. The ceiling painting at Gansho-in—Katsushika Hokusai’s “Phoenix Glancing in All Directions”—was truly breathtaking. As soon as we pulled up in front of Masuichi Kyakuden, a staff member came right out and efficiently carried our luggage inside. The highly sought-after “Chestnut Dessert Suzaku,” which is notoriously difficult to secure, will be offered from 9/10 this year. Because guests staying at Masuichi Kyakuden receive priority guaranteed access, it becomes even harder to make an Accommodation Reservation for stays from 9/10 onward. Since our stay was before then, making a Reservation was easy. Stepping inside Masuichi Kyakuden, you’re immediately enveloped by the stately atmosphere of the kura storehouse building. Our Room was on the second floor; we chose the Relax Twin style. Despite being in a kura-style structure, it also has a terrace, with plenty of natural light and an open feel. There are also more traditional, calmer kura-style Rooms available; however, we were told they are designed with high ceilings to avoid any sense of confinement. Designed by architect John Morford, the Room is fully Western-style with extensive use of stainless steel—its glass-and-stainless bath is well worth seeing. Amenities are L’Occitane; the refrigerator includes complimentary drinks; plus coffee and tea—everything you’d expect from a high-end Ryokan-style stay is provided, making the Room very comfortable. For dinner, we walked about three minutes to Obusedo Honten (part of the same Masuichi group). Every dish showcased the head chef’s experience and refined sensibility. The soup course, simmered dishes, and grilled items had a Kyoto kaiseki influence—above all else, the dashi was exceptional. The sashimi was fresh and perfectly seasoned as well. Local ingredients were used throughout for very high satisfaction overall. One note: the first items served—lightly dressed Kurakake beans and Matsumae-zuke—are not part of the course menu itself (just so you know). They’re clearly intended as snacks with alcohol—especially sake brewed by Masuichi Ichimura Sake Brewery within the same group—and both paired beautifully with their sake: firm Kurakake beans soaked in elegant dashi alongside Matsumae-zuke packed with rich seafood umami made each sip even better than before. In autumn Obuse becomes all about chestnuts; while we couldn’t try “Chestnut Dessert Suzaku,” we did get to enjoy “Mont Blanc Suzaku,” a Western-inspired take on Suzaku. It’s available at their affiliated shop “Entotsu.” We nearly gave up due to long lines but learned that overnight guests can make Reservations—so we were able to enjoy it without waiting. If you stay at Masuichi Kyakuden, be sure to indulge in one of their “Suzaku”-style chestnut sweets if you can. Overall it was an outstanding stay—we thoroughly enjoyed Obuse from start to finish.

The hot spring water is simply outstanding. Meeting the friendly and kind proprietress is also one of the highlights. I’ll be back again later this year. Thank you for everything!

We had an incredibly fulfilling stay. From the interior and exterior design to the furniture, decor, fixtures, amenities, lawn, and open grounds, this was a wonderfully comfortable Facility where you can feel the attention to detail everywhere. The interior is unified in a calm design, with very high ceilings that create an airy sense of openness, allowing us to fully enjoy a special time away from everyday life. The vanity area and bathroom were especially spacious and impressive—made with high-quality materials and kept impeccably clean down to every corner. The amenities also felt thoughtfully chosen; for example, Aesop hand soap was provided at the sink. All essential cookware and appliances were available, so we could stay comfortably without any inconvenience. We even enjoyed handheld fireworks in the garden. The views of Mt. Fuji and the Southern Alps were also stunning—scenery you could gaze at for hours without noticing time pass. Most memorable of all were the wood-fired sauna and cold plunge bath. The wood-fired sauna was exceptional—enjoying it while feeling the flicker of flames, hearing the crackle of burning logs, and breathing in the scent of wood was truly special. Unlike an electric heater, it had a gentle heat that warmed us slowly from deep within and helped us relax completely. A large amount of sauna stones were thoroughly heated, so we could also enjoy pleasant steam from löyly. It’s an ideal setup that I would highly recommend even to dedicated sauna lovers. They added ice to the cold plunge bath multiple times for us, so we could cool down properly. Paired with the wood-fired sauna, it was perfect—we fully enjoyed every session. In the evening we enjoyed a BBQ, and we really appreciated that the owner prepared everything—from lighting the fire to setting everything up. On top of that, we received a generous gift of fresh vegetables grown by his wife. They were all rare varieties you don’t often see day-to-day, and you could feel careful attention not only in each vegetable but also in their labels and packaging. We tried them right away at our BBQ—especially the eggplant, which was unbelievably tender and delicious. Beyond how wonderful both the Facility itself and its location are, we were truly moved by the owners’ thoughtful hospitality as well. In this extraordinary setting—with beautiful views, a wood-fired sauna experience like no other،and BBQ—we spent a luxurious yet deeply comfortable time here. We would love to stay again. Thank you very much for such a wonderful experience.

I chose this hotel because it is directly connected to the station, and it was excellent. As soon as I entered, the staff greeted me warmly and handled my luggage smoothly. When I asked if there were any soup curry restaurants nearby, they kindly explained everything clearly with online information and a map, even though it was a busy time. The room was simple and comfortable—especially the bedding, which felt wonderful. And of course, the view was flawless. The hot spring felt like a luxury spa and was very relaxing. For breakfast I tried both the buffet and the Japanese set meal, and I was completely satisfied with both—especially the Japanese breakfast. I stayed at a high-end ryokan in Noboribetsu the day before, but this hotel surpassed it in every way. I would like to come back to Sapporo just to stay at this hotel again. Thank you very much.

We stayed in a river-view room with a private open-air bath. Everything was outstanding, from the hospitality, open-air bath, and meals to the view from the room, the fresh air and scents, cleanliness, and safety. We have often stayed at hotels in the past, but this ryokan helped us rediscover the unique charm of a traditional Japanese inn. It was a wonderful stay where we could truly relax. We would love to visit again.

I’m always grateful for the wide variety of breakfast options here, and I’ve also noticed that many areas—such as the baths—are barrier-free, which is very reassuring. I’d like to stay here again in the future. In particular, the Onsen doesn’t have rocky, uneven surfaces, so I don’t have to worry about slipping or falling.

This is our third year in a row staying here, and thanks to you we were able to relax again this time. The delicious sweets and tea served upon arrival, the beautiful greenery of the trees visible throughout the property, the clean and comfortable Room, the spacious open-air bath in the Room, the large public baths and private baths—each with its own unique atmosphere—and the meals that were a delight to look at and, of course, tasted wonderful—everything was outstanding. We are also grateful to all of your staff for their consistently pleasant hospitality. We are already looking forward to our next visit.

We stayed here to celebrate our 30th wedding anniversary. As soon as we drove up to the entrance, the staff—already waiting—welcomed us with amazingly smooth, attentive service. I was nervous in an unfamiliar place, but before I knew it I was in the lobby with Bach playing softly, looking out at the sea and enjoying a chilled glass of champagne, my excitement building. The space was spotless and warmly appointed, and the selection of sweets, drinks, and amenities showed impeccable taste. The toothbrush was the most comfortable I’ve ever used. Above all, the bath was outstanding. With the window open, listening to birdsong and gazing at the ocean—and because it’s free-flowing—I even tried skipping a rinse-off and body cream afterward, yet my skin stayed moisturized without drying out! At dusk, the view from the lounge was beautiful. The British ginger lemonade was delicious, and we’re especially grateful to the elegant and attentive female staff member who made the lounge so wonderfully comfortable—thank you as well for preparing an orange liqueur for us at the end. Both dinner and breakfast were excellent; not only did everything taste wonderful, but the ingredients and presentation were beautiful too. That said, I couldn’t stop eating bread and butter and ended up too full by the time we reached the main course! Even so, it was cooked perfectly and tasted superb—I finished it all. Next time I’ll pace myself so I can fully enjoy everything through to the main dish. The young service staff were also highly professional and impressive. Even without mentioning that it was an anniversary—and even as first-time guests simply dropping by—we received consistently thoughtful hospitality throughout. Thank you very much.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

Thanks to the Diamond member benefit, we received a Room upgrade. The moment we stepped inside, the space was so generous that I couldn’t help but say, “Wow.” The interior was consistently styled with a Kyoto-inspired Japanese aesthetic, creating a wonderfully calm atmosphere. The indirect lighting was thoughtfully designed, and the Room felt especially lovely at night. The tableware included beautiful, like-new pieces from Noritake and HARIO. My personal favorite was the bath salts—soaking in the tub while surrounded by natural aromas was truly relaxing. Breakfast was delicious, and having it delivered to our Room made everything feel effortless. Rather than a Hotel stay, it felt like relaxing in a private residence. This time we stayed for one night, but it’s an Accommodation where I’d love to enjoy a Multiple Night Stay at a slower pace. All staff were polite and kind, which made us feel at ease. I would definitely like to stay again. Thank you very much for your hospitality!

I stayed here again for the first time in a year. The entire Room had been renovated. The bed was an Airweave, which I had wanted to try, and I slept very comfortably. Breakfast had also been upgraded with sandwiches and more—the fruit sandwich was delicious. I will definitely stay here again.

Because I was traveling with my elderly mother (in her 80s, with lower back pain), I consulted in advance, and they provided a rollaway bed in our Room and also brought in a table for in-room dining. Instead of taking the garden path with stairs to the entrance as usual, a staff member picked us up by car at the parking lot, and we entered through the rear entrance on the 4th floor. Since our Room had a private bath, my mother felt at ease and was able to soak comfortably. Even when the water was hot, she could adjust it with cold water and enjoy several baths. The meals were on the Standard Plan, but every dish was easy to eat, delicious, and more than enough in quantity. The trainee also explained each dish carefully and kindly offered to take photos for us. We were able to relax very peacefully during our stay. Just one thing: because there was a step down at the toilet entrance, I felt it might be a little unsafe for elderly guests; it would be better if it were flat or had a ramp. This time we spent most of our time in the Room, but if we have another opportunity to stay again, we would like to enjoy the garden and the open-air bath as well.

Just looking out at the lake from our Room made me feel truly happy. Everything in the Hotel, starting with the Room, was so comfortable that I was really glad we chose to stay here. The portions were very generous and a bit too much for me, but both dinner and breakfast were delicious. Thank you very much. This is an Accommodation I definitely want to visit again. Next time, I’m planning to come by car with my husband, and I’m already looking forward to it. (I also loved the wonderful bath in our Room, but I wanted to see the Onsen building as well; I’m very sorry for the trouble caused regarding the lockers.)

I booked this ryokan for my in-laws’ trip, as I had previously given it to my mother as a gift and she absolutely loved it. They said everything was outstanding—the beautiful interior, the meals, and the baths. In particular, my parents-in-law live relatively nearby, but they were amazed to discover such a wonderful ryokan so close to home. We will definitely stay here again when visiting Shimane. Thank you once again for a truly wonderful time!

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

We enjoyed two large public baths and open-air baths, as well as two private open-air baths, each offering a slightly different atmosphere with milky Onsen water. We also enjoyed a variety of alcoholic drinks in the lounge. The irori-style dinner and the soba were delicious. All of the staff were very friendly and made our stay comfortable.

I stayed here during a temporary return to Japan from overseas. It’s a wonderful property surrounded by nature. The staff’s hospitality, the room, the bath, and the meals were all excellent, and I was able to truly relax for the first time in a while—it was a very comfortable stay. We even had a surprise visit from squirrels on the terrace. Highly recommended, and I’d love to visit again.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

This time, my parents and I stayed here. We’ve stayed about four times, but it had been a while since our last visit. The staff’s service here is truly outstanding. I’ve stayed at many Accommodations, and this ranks among the top one or two. Thank you very much.