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We felt the thoughtful attention in our Room and at the restaurant, and my wife and I were able to enjoy a wonderful birthday. The Facility had the charm of a classic Hotel while offering the comfort of a Resort Hotel, and we thoroughly enjoyed the Onsen at Atagokan. If we have another chance to visit Karuizawa, we would love to stay again.

We chose the assigned Room, and it was spacious and very comfortable. The staff were extremely courteous, offering us drinks and even taking photos for us after checkout, which made us feel truly welcomed. As part of the Accommodation was under renovation, they apologized for any inconvenience and even gave us some sweets. We would definitely like to stay again.

This was our first visit to Atami and Izu, and we stayed at an Accommodation with a private open-air bath in the Room. While the Facility felt a bit dated, we were able to relax and enjoy ourselves—the open-air bath in the Room was wonderful, and the meals were delicious. At breakfast, my companion had a slight headache, and the staff noticed even small gestures and kindly checked in on us. The hospitality was excellent. The large public bath at night was quiet enough to feel like we had it all to ourselves, though it was a little scary too (in a funny way).

The location was convenient from the station, set just off the main road, and it was quiet at night. The Room had a stylish interior and was very clean. Above all, the staff’s smiles and service were outstanding. In the evening, we made a Reservation for the buffet. It was so delicious that we were truly impressed. The food was carefully prepared and beautifully presented. The tables were well spaced, so we could enjoy our meal at a relaxed pace. Breakfast was also delicious—we ate a lot! I’ve stayed in many places in Tokyo, but this one was my favorite overall for value for money, service, and food. I’m already looking forward to my next trip to Tokyo. Thank you very much.

There is a convenience store right downstairs, which is very convenient. When I asked questions about things I didn’t understand, they answered politely. The Room was also very clean, and I was able to relax. If I have something to do nearby again, I would definitely like to stay here again.

A newly opened APA Hotel—since it’s a resort, it met my expectations. It was clean and stylishly designed. There were plenty of elevators, the lobby was spacious, and the staff were polite—overall a wonderful Hotel. The large public bath was also spacious and had a sauna, but I was concerned about some overseas guests’ manners. Many people got into the bath without washing first, and in the sauna some went straight into the cold bath without rinsing off their sweat in the shower, or headed to the locker Room without drying off. I wish there were easy-to-understand etiquette notes in each Room in multiple languages. It felt like they simply didn’t know the rules. I also thought having a slipper rack inside the lockers was a great idea. I did notice dirt building up in both corners of the hallway, but inside the Room was clean. What made me especially happy this time was the gentle tone of voice from the parking fee attendant, and their thoughtful service, such as offering me a chair—I really appreciated it. The person who gave directions also kindly explained how to get there, for which I’m grateful. I was able to head home feeling good.

I stayed here during my summer vacation. The moment I entered the Room, I was captivated by the warm, wood-filled space. The view of lush green trees through the wooden-framed windows helped me forget the busyness of everyday life, and I was able to relax in quiet comfort while lying on the cushioned sofa by the window. The view from the semi-open-air bath was also beautiful and incredibly relaxing. It truly was a Room with an outstanding view. I enjoyed both Japanese and French cuisine, and both were delicious with gentle, wholesome flavors. The rice balls prepared as a late-night snack were also excellent. All of the staff were kind and attentive, and I truly appreciated that they even delivered an item I forgot after checkout to my home. This is an Accommodation I would love to visit again!

This was our second stay, and the wonderful hospitality, delicious meals, and above all the bath in the Room were outstanding. The amenities are so well stocked that you can come almost empty-handed with just a change of clothes, and my wife was thrilled with the hair dryer.

Although the weather was unfortunately cloudy with occasional squall-like showers and brief sunny spells during our stay, we were still able to fully enjoy the resort atmosphere. The location is just over an hour from Naha Airport, making it a great base for getting anywhere. Highly recommended in every respect—Facility, dining, and service.

This stay was even more comfortable than usual. We arrived early, but right after check-in we were informed that our Room was ready, and the staff handled everything flexibly. The Room was as clean as ever, and the bath was still wonderful, but this time the meals were improved in both quality and taste. The restaurant was not crowded, and we received attentive service—likely thanks to how well the dining Reservation times were arranged. I felt a real depth in how the staff maintained an appropriate distance while still being considerate. The care shown by an experienced female staff member and a key male staff member reached every detail. The younger staff were also very pleasant, and their strong teamwork made our stay extremely comfortable. Personally, I keep coming back to Kinugawa because the Rooms are close to the baths, and this time was better than ever. I have already made a Reservation for late summer as well. My rating reflects the price point.

From the warm welcome to the heartfelt send-off, we were truly satisfied with the hospitality. With the carefully designed interior and a beautiful garden view, we could freely enjoy a variety of delicious Ureshino cold teas, which helped us forget the heat. Dinner was delicately prepared with deep flavors and was beautiful to look at; even my mother, who has visited Onsen all over The whole country, was deeply moved. The bath in our Room was also a continuously flowing Onsen, and it felt wonderful. All of the staff were genuinely kind, and their smiles were soothing as well.

I stayed one night in the Main Building 8-tatami + 6-tatami Room. The charming covered corridor and the surrounding gardens were wonderful. I imagine it offers a different atmosphere with each season. Various hanging lanterns are lit along the corridor, making it even more atmospheric in the morning and evening. The lighting in the lobby, library, and Room was also enjoyable in its own way. Each of the three large public baths had a distinct character—the marble bath with stained glass, and the open-air bath with greenery all around. One downside is that, due to the Onsen minerals, the floors can be slippery. As this is an Onsen Ryokan, it was relaxing to spend time inside wearing yukata. All staff were kind and had lovely smiles. It was also fun to see that outfits differed depending on who assisted us—and sometimes even between morning and evening for the same person. Because of the building layout—Rooms connected like separate annexes via covered corridors—some areas inevitably feel almost outdoors. If you dislike insects or mosquitoes, you may want to take precautions. The meals were not overly elaborate, but seafood and other dishes were prepared deliciously, and I was satisfied with the carefully selected tableware as well. For the price, this Accommodation offers a truly luxurious escape from everyday life—I highly recommend it.

As last year, we stayed for two nights in a Junior Suite to celebrate our grandchild’s birthday. The forecast was wrong, and the sun came out all three days, so we were able to fully enjoy Iritahama Beach and the pool instead of Nabeta. The staff’s consistently warm hospitality made our stay even more wonderful. Breakfast was great, but on the second day some items changed, and our grandchild was disappointed that their favorite shigure-ni from the previous day was no longer available, so I rated it 4. We’re looking forward to visiting again next year. They say they’d like to stay three nights next time.

Upon arriving at Omoide Roman-kan by car, staff were already there and guided us to the parking area. Their service was polite and pleasant, leaving a great first impression. In the lobby, you can enjoy as many drinks as you like. There were draft beer, sparkling wine, and sake as well. It’s available not only at check-in but also after the baths, and they also had ice pops. No matter what you have, there are no extra charges. The meals offered a wide variety of dishes, all of them delicious. It was wonderful to be able to enjoy local specialties. Here too, no matter how much alcohol you drink, there is no additional fee. The Room was a twin Room, very spacious and spotless. The sofa and cushions were perfect for relaxing comfortably. The baths were excellent as well—the tea open-air bath felt amazing. It’s also great that there is a separate riverside open-air bath. Large public bath before dinner, riverside open-air bath after dinner… I even went in both before and after breakfast. The massage chairs were free to use too. This was my first time staying at an all-inclusive Accommodation, and it was truly exceptional—everything was taken care of for us. I would love to stay again.

I stayed for two nights on a business trip. Since I arrived via Kagoshima Airport, it was very reassuring and easy to find—especially for someone unfamiliar with the area—that the Accommodation is in the same building as the airport bus stop. I stayed in a Room on the more affordable side facing the Central Exit, but I imagine Rooms on the opposite Sakurajima-view side would offer a wonderful view (you can also see it straight ahead from the 7th-floor lobby). What I liked most about the Room was the sink and bath area: it’s level with no step up from the Room, and there’s a spacious bathtub plus a washing area and shower—perfect for relieving work fatigue. The only thing that bothered me was that the door separating this area was unusually heavy; someone with less strength might struggle to open and close it. Also, having USB ports in addition to AC outlets for charging would be appreciated.

From the moment I arrived at the Ryokan, the Hotel staff warmly welcomed me, and check-in was smooth. Everyone on the Hotel team was highly professional, and the property was spotless, making my stay very comfortable. The food had delicate flavors, and the portions were just right—neither too much nor too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a men’s/women’s switch as well. I also appreciated being able to use them multiple times even late at night or early in the morning.

I stayed for one night while sightseeing in Nagasaki. The station was nearby, and there were many restaurants in the area, which was convenient. The Room and the entire property were clean, making my stay comfortable.

I used this place for the first time to meet a friend who lives along the Chuo Line. I chose it because of its high Reviews, and it made sense once I realized at check-in that it’s part of a karaoke chain I often use. It’s close to the station, and there are plenty of shops along the way, so you won’t have any trouble. Plus, inside the Facility you can enjoy various light snacks and drinks for free, which was a big help during this hot season since I didn’t have to walk around outside much. There’s no elevator in the Facility, so going back and forth between the 1st floor (lockers) and the 4th floor (dining area) is a bit tiring, but it’s manageable—almost like good exercise. Loungewear and towels are freely available, and amenities are well stocked throughout, so there’s no need to bring extra items. The large public bath was more spacious than expected, and I was surprised they even had both a mist sauna and a tent sauna. For light meals, they served ramen and dashi ochazuke from late afternoon into the evening. Drinks included alcohol as well. In the morning there were curry and dashi ochazuke, plus pancakes and cereal. It also seemed like miso soup and the drink bar were available at all times during my stay. I’ve stayed in many capsule hotels before, but thanks in part to how considerate other guests were, this was by far the most comfortable capsule experience I’ve had—including both amenities and overall comfort inside. The price may be slightly higher than average, but service is attentive down to small details, so overall satisfaction is high. I’d definitely like to stay again if I have another chance.

The front desk staff were truly kind, the view from the corner Room was amazing, and I really appreciate that it was spacious and clean with all amenities properly prepared in the Room! The bathroom and other water facilities were spotless as well. The location is great, and when I come to Fukuoka again, I’d love to stay here. Thank you for taking such good care of me!

I stay here regularly. The Room is always clean, and all the amenities I need are available in the lobby, so there’s no waste and it’s very convenient. The bathroom is also clean, so I can fill the tub, use bath salts, and relax—especially in winter, I end up staying more often. Hotel prices have been rising lately, but this place still offers service that matches the cost. It’s a bit of a walk from Kinshicho Station, but if that doesn’t bother you, this is a Hotel I can recommend.