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The bright, clean Room was in an Onsen town surrounded by soothing greenery, and we were able to relax and take our time. We stay at various Hotels, but our stay here was truly relaxing both physically and mentally. Time for healing is precious, and we felt it was thanks to the staff’s careful and attentive work. The bath was wonderful, and the meals were absolutely delicious. Thank you for a lovely time.

The Room was very clean, and being able to watch Shinkansen trains from the high floor was a hit even with our grown-up kids. The bathroom with a separate washing area, unlike a typical unit bath, let us soak and relax without worrying about getting the surroundings wet, which was truly soothing. Everything at breakfast was delicious, and we fully enjoyed Nagoya specialties. Since the Hotel is directly connected to Nagoya Station, it’s perfect for leaving your luggage and going sightseeing—we’d like to come by Shinkansen next time.

We stayed in a detached maisonette in the annex. The Room was very clean and stylish, and the amenities and bath were excellent. Having two toilets was very convenient! We also used the pool, but perhaps because it wasn’t very crowded, the changing room and toilets are shared by both men and women, so we felt we needed to be mindful about taking turns. The buffet had a wide variety of dishes and was delicious. Mornings get busy, and since check-out is at 10:00, we wished it could be 11:00 at least for the detached Rooms. Overall, we were very satisfied and would like to stay again.

This is my go-to Accommodation for my annual trips to Sapporo! On the first night, I stayed in a Corner Twin for the first time. The windows were large, and I had a pleasant view with the Hokkaido Government Office building right in front of me—perfect for relaxing with drinks in the Room. On the second night, since my child was Child Sharing Existing Bedding, we chose a Superior Double. The window was smaller and it felt even more compact, but it was still very functional. There was also an ice machine on the top floor, and perhaps as part of Superior perks there were bath salts provided as well, which was a nice touch. At check-in, the male staff member at reception had no expression and his service was disappointing—neither good nor bad overall. However, the male staff member at check-out was very pleasant, so I’ll call it even (lol). And what I especially recommend is breakfast. There is a wide variety of dishes with many local items, and everything—Japanese or Western—is high quality. All of the staff are friendly and it feels great. The salted bread that wasn’t available last year was delicious, so I hope you keep offering it! The only disappointment was that the breakfast crowding status shown on the in-room TV didn’t match reality. It showed “not busy,” so we went then—but there were actually 30 groups waiting. After getting my young child excited and taking them there, having to bring them back to the Room and manage their bad mood was frustrating... Still, the large public bath is very clean; we received a full set of children’s amenities for Child Sharing Existing Bedding at the front desk; there are Sekkisei amenities; and needless to say, the location is excellent... Overall, this trip once again reminded me that in Sapporo it’s Solaria all the way for me. I’m looking forward to planning another trip so we can come again next year.

Traveling with our dog, everything—price, service, cleanliness, etc.—was excellent. [Things that would make it even better] - It would be helpful to have plastic bags in the bathroom for wet clothes. - At breakfast, some dishes didn’t have labels, so we couldn’t tell what they were; it would be nice if all items were labeled. - A lid for the pet crate would make it easier to leave our dog alone with peace of mind. - It would be great to have a safety measure on the balcony fence to prevent dogs from falling, just in case they slip out by accident. - Better pruning of the trees around the open-air bath would make it even nicer. - It would be nice to have one lane in the pool for guests who want to swim laps. I ended up writing a lot, but we will definitely be back. Thank you very much.

Thank you for taking care of us during the event at Stella Theater. The staff were incredibly attentive, the food was delicious, and everything was simply outstanding.

It was a hot stay in Nara, but the property is close to Nara Station, with convenience stores and shopping facilities nearby, so we didn’t have to walk around much in the heat. The Room was clean, and it was great that the toilet and bathroom were separate. It was also helpful that we could store our luggage after check-out. We would like to stay again. Thank you for your hospitality.

I stayed in the Women-Only Ladies’ Room (No Meals Included). I visit Sendai a few times a year with an overnight stay, but this was my first time using this Hotel. What made me choose it among many Hotels was the women-only floor with security access and the separate bathroom. The Room had been renovated and was very clean. The loungewear was a two-piece set, and the amenities were high-quality—something you’d expect from a ladies’ room—which really lifted my mood. There is also a water dispenser on each floor, so it’s helpful that there’s no need to buy bottled water. The front desk staff were also very pleasant. I initially thought it might be a bit far from the station, but it turned out to be no problem at all. Next time, I’d like to try the breakfast.

Whenever we travel, my son tends to move around a lot in his sleep, so I try to choose a Hotel with a Japanese-style room whenever possible. This time as well, I made a Reservation here for that reason. We arrived a little early, but the front desk staff were very courteous and welcoming, which we truly appreciated. Breakfast was served as a buffet, and everything was delicious. There is also a large public bath on the 8th floor, where I could stretch out and soak at ease. It was a relaxing trip both physically and mentally. We don’t get to travel often, but this is a Hotel we would love to stay at again if we have the chance. Thank you very much to all the staff.

The room was clean, and the bathroom was spacious, so I could relax and enjoy it. The breakfast had a wide variety of options, and I was satisfied. It’s also conveniently located near the station, so I’d like to stay here again. Thank you very much.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

It was my first time having a microwave in the room, and it was even more convenient than I expected. Everything was kept very clean, the TV was large and could play YouTube, and it was comfortable to live as usual even while traveling. The location is also great—no transfers needed on the Tozai Line, close to the station, and there are supermarkets and restaurants on the way from the station to the Hotel. It was so convenient that it made me want to live here. On top of that, maybe because it was a campaign rate, it was an excellent value—I could enjoy top-level comfort without overdoing it. It’s sure to become popular! A place I almost don’t want to share (lol).

We chose this place because the Karuizawa outlet area gets crowded and it’s hard to enjoy a relaxing summer retreat there—and it was absolutely the right decision! Everything from the Room to the Onsen has been beautifully renovated, and we were very satisfied. And for train lovers, it was a real treat to be able to take a monorail to the Onsen. Even if you don’t ride it, you can get there quickly by stairs. We’d love to stay again.

It was convenient to take the JR train from New Chitose Airport to Otaru, and from the station you can walk there through the covered arcade. The canal is also within easy walking distance, and the former Bank of Japan Otaru Branch is nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. However, the vanity area in the Room had a slight musty smell. The soup curry at breakfast was excellent. You can make your own Eggs Benedict, which our child really enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was very tasty. Since it was during summer vacation, there was a line for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we loved it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be only for one hour starting at 8:00 PM, and making a Reservation is recommended.

I stayed here after a touring trip. This Hotel has a calm, refined atmosphere. The location is convenient, and above all, the breakfast venue—formerly a bank—perfectly matches Matsumoto’s history and heritage.

This was my first stay. Since there is no toilet, I rated the Facility 4, but the main house is nearby so it wasn’t much of an issue. The dome tent was comfortable, and even the heavy rain from a linear precipitation band didn’t bother us at all. The furnishings such as the chairs and lamps were lovely, the meals were delicious, and we were able to relax with our dog. All of the staff were always smiling and responded politely. Afterward, I contacted you because I had forgotten my hat, and you handled it right away. I’d love to visit again.

There’s a 7-Eleven on the first floor, and MaxValu is just a short walk away. It’s also close to Miebashi Station on the monorail, and Kokusai-dori is right nearby. The location was incredibly convenient. The front desk and the room were very clean, and we enjoyed a delicious breakfast. In the afternoon, there were free Blue Seal ice cream and drinks—my child even said, “I want to stay here forever.” I was amazed we could stay at this price during summer vacation; everything was perfect. The staff were also very pleasant, so we’ll definitely stay again when visiting Naha.

The building itself felt a bit old, but it was very well maintained and comfortable. This time, I was looking for an Accommodation with an open-air bath in the Room, and chose this place based on Reviews. It turned out to be exactly the right choice—I already want to come back. I was also happy that you changed the dinner menu on the second night from the first day. Thank you very much!

I stayed at this Hotel to visit my son and his wife who live in Yokohama, and to meet friends in Ikebukuro. It was very convenient, close to the station and easy to get to Tokyo as well as Shin-Yokohama and Yokohama. Although I arrived early, I was shown to my Room as it was already prepared. It was a single Room, but spacious and spotlessly clean, with a wide bed that made my stay very comfortable. Amenities were available for pickup on the front desk floor and were well stocked. The breakfast buffet offered a great variety and everything was delicious. I would like to stay at this Hotel again on my next trip to the Kanto area.

Last year, I invited some friends and stayed here, and this year we were able to visit again around the same time because they really wanted to come back. I have visited several times for family events, and we were welcomed with the same warm smiles as always. The delicious, heartfelt meals, the well-kept and comfortable Room, and the bath that felt truly refreshing made for a wonderful stay. It’s already on our schedule for next year too—we’re looking forward to it. Thank you very much.