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Thank you as always for your hospitality. We had another comfortable stay and look forward to staying with you again in the future.

This was my first trip to Iwate Prefecture. It’s far from home, so I hesitated a bit, but since I could use a municipal Discount Coupon, I decided to book—and I’m glad I did. I had seen a Review saying check-in took a long time, but for me it was around 3:50 p.m. on a weekday and everything went smoothly with no issues. The Room was new and impeccably clean. It was a Room with a semi-open-air bath, and I really appreciated having two bath mats and two thick bath towels per person. The tuna carving show was fun, and the food was delicious. What impressed me most was the excellent service. I wish I could give six stars! From the Shuttle Service driver from Morioka Station to the dining staff—everyone was polite and kind. The temperature of the open-air bath in my Room felt a little cool late at night, so at 5:00 a.m. I called the front desk even though I felt bad about it. They came to my Room right away without showing any displeasure and adjusted the temperature for me. They were so pleasant that it left me feeling warmly cared for, and it really stayed with me. The reason I rated “Guest room & amenities” as 4 is that there were no towels in the toilet area of the Room, and there were no shower caps or hair ties. For women who take multiple baths, these are essential, so please consider providing them. I’m truly glad we made the trip. Even my usually critical husband praised both the meals and how comfortable the Room was. Thank you very much for your hospitality and for giving us such wonderful memories. I would definitely like to stay again.

I came here with a friend to relax and unwind in the natural hot spring water. This time we chose a more budget-friendly stay, so we skipped dinner. The Facility has a traditional Japanese design with great atmosphere, and it was truly calming. The hallways are covered with tatami mats, so it felt nice to walk around barefoot. The bath was incredibly relaxing—excellent. I was also able to fully unwind in the lobby. The onsen eggs were delicious, and breakfast was great as well. The Room had beds, so I could relax comfortably. One thing I didn’t expect was how few places there are to eat around the Accommodation. Many restaurants were closed on their regular days off, so finding somewhere for dinner took some effort. Also, when I misplaced something, their courteous support really helped. Every staff member greeted us with a smile and spoke politely—perfect service overall. Highly recommended.

I stayed here again for two nights on a business trip. It’s quiet, clean, and comfortable, so I can always stay with peace of mind. I especially like that I can choose a Room with a shower only, as I’m not a fan of unit bathrooms. The Room size and layout are just right, and it’s very easy to spend time here when traveling alone.

No wonder so many guests rate this Ryokan so highly!! The staff were simply wonderful, and I was impressed from the very start of the morning. Although the staff member assisting us was not Japanese, the explanations were clear and made us excited for the day right away. The half-buffet offered nothing but delicious choices, and we loved being able to grill items over charcoal at our own table. We were completely satisfied from breakfast onward! Even after checkout, they saw us off with warm smiles—this has become one of the Ryokan we definitely want to visit again. Thank you to all the staff.

The staff were very courteous, and the Room was clean. The bathroom was also spacious, so I could relax. At check-in, women received a one-day skincare set as a gift, and everyone was given thick hand wipes and discount coupons for the on-site restaurant, which was great. When I asked at the Western-style restaurant where we had dinner if they had tea, they kindly went out of their way to bring some from the Japanese restaurant, and I felt sorry for the trouble. If I have a chance to visit Kure again, I would definitely like to stay here again.

The Hotel is in a great location, and the Room was very spacious, making our stay comfortable. Akita Station is also nearby, and the Akita Citizen’s Market, where you can shop, is just a short walk away, which made our stay enjoyable. If we have the opportunity, we would definitely like to stay at this Hotel again.

We chose the Anniversary Plan as it coincided with my husband’s five-year service refresh leave and the month of our wedding anniversary. On this Hakone trip, we used the free pass and hadn’t realized the hotel was on higher ground, so we quickly arranged a taxi to get there. After the hassle of getting there, I briefly wondered if we’d chosen the wrong place—but that concern disappeared as soon as we arrived. From the large lobby windows, we had a clear view of Lake Ashi, and it was immediately obvious this is a hotel with an outstanding view—scenery you can only get from an elevated location. Our room’s balcony also faced Lake Ashi and had a comfortable table set and an open-air bath. There was a Nespresso machine in the room, so we made coffee right away and enjoyed it on the balcony with the complimentary fruit while relaxing together and taking in the lake view. There were two types of coffee. I appreciated that one was decaf—perfect for evening so caffeine wouldn’t affect sleep—while in the morning there was a richer option to help you wake up. It felt very thoughtful. The bathing setup was also excellent: there was an indoor shower room, so we didn’t have to worry about getting cold while washing up, and then we could simply enjoy soaking in the open-air bath out on the scenic balcony. The hot spring water felt wonderful; I soaked many times and my skin felt silky smooth. Every dish was carefully prepared and delicious, but especially memorable was the meat: thick yet incredibly tender, with enough fat to be flavorful while still tasting light. I honestly don’t think I’ve ever had meat that good before. The tableware was also beautifully chosen throughout, making each course visually enjoyable as well. The staff were all polite and attentive. One newer staff member seemed possibly mixed heritage; her explanations were sometimes a little hard to catch, but her sincere effort came through clearly and left a great impression. Although we only told them about our anniversary on check-in day, they not only prepared a celebratory message plate but also took photos for us at short notice and presented them to us at breakfast the next morning—it became a wonderful keepsake. The next morning, lake fog covered all of Lake Ashi’s surface, creating an incredibly beautiful, dreamlike scene. We made coffee again in our room and enjoyed it together on the balcony—it truly felt like a luxurious time.

Thank you very much! It was very close to Asahikawa Station, which was greatly appreciated. The staff at the front desk on the Hotel’s 3rd floor were also very polite and kind, which made our stay feel relaxing and comfortable. I would definitely like to stay here again when I visit Asahikawa!

They upgraded our Room beyond what we had reserved, and we unexpectedly got to stay in a 120 m² suite. The suite with a spacious ocean-view balcony was simply breathtaking! The blue-themed interior was beautiful as well, and we enjoyed a truly luxurious stay. The restaurant food was excellent, and the freshly fried horse mackerel at the live kitchen and the roast beef really lived up to expectations. At check-in, they asked about the purpose of our trip; when we told them it was for our wedding anniversary, they surprised us with an anniversary dessert plate—an unforgettable Hotel stay from start to finish. They also offer Shuttle Service, so even without a car we were able to get there without any trouble. We would love to return.

Thank you very much for your help. I’m glad I stayed at such a clean and wonderful Hotel. Because of the great location, I felt that using public transportation was the best option. Parking nearby is expensive, so I will keep that in mind next time.

Quiet and reassuring. Impeccably clean. From the stairs to the lobby, every space reflects the owner’s attention to detail. My favorite is the wraparound balcony—spending Kyoto’s magic hour here always leaves me feeling quietly happy.

The Room allowed smoking, but it was very clean and had no smell at all. There was no noise from outside; the only sound I could hear was the refrigerator motor near the pillow, so I was able to spend my time quietly. If you go by car, the parking lot is spacious, and it is conveniently located right next to a main road. It was excellent.

Thank you very much for your wonderful hospitality. All of the dishes were delicious and we were completely satisfied, especially the meat and rice, which left a lasting impression. The bath was spacious and relaxing, and our daughter was happy that she slept soundly.

I stayed for one night and two days to recharge with my child. On this trip, the highlights were the abundant nature, delicious meals, and high-quality souvenirs. From our room, we could enjoy views of the Tama River and the forests of Okutama. We also fully immersed ourselves in nature at Kamanofuchi Park, located just below the hotel. At night, the sound of the river felt like soothing white noise, and we slept very peacefully. Both dinner and breakfast were excellent. We usually choose buffet-style dining, but this time it was refreshing to enjoy a course-style meal where each dish could be savored. The carefully selected menu delighted my child as well. One small point: the Wi-Fi was a bit unstable—perhaps due to the hotel’s nature-rich location. Aside from that, our stay was very comfortable. Surrounded by nature and enjoying wonderful food, we were able to spend a relaxing and special time together as parent and child. I would love to stay again. Thank you for a lovely stay.

The property feels spacious throughout, so it’s very comfortable, and the parking lot is also large. However, it’s a bit inconvenient for guests who don’t drive because it’s some distance from the station (there is a shuttle bus connecting to the station...). Everyone I know used a car. That said, there is a Toyota Rent-a-Car near the station, so if you plan to rent a car for errands around town, the large parking lot makes this place convenient.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

The amenities and facilities were excellent, and we were very satisfied. Our dog was happy too (the room is long and narrow, so a small dog can even do a light run). They also provide insect-repellent measures (such as mosquito coils) and plenty of pet supplies (pee pads, diapers, body wipes, etc.), which made us feel at ease. Breakfast was freshly prepared and delicious. Next time, we’d like to try the dinner plan. For bathing, you use the nearby attached facility (large public bath), but this time we used the in-room shower.\n The weather was cloudy to rainy, but we still enjoyed our stay.\n A walk to the nearby sandy beach is just right for a dog walk. If you’re not doing BBQ for dinner, there’s a 7-Eleven about a 6–7 minute walk away where you can get food and drinks.\n It seems delivery is also available—we noticed this at check-out.\n The room was kept clean, and any odors were hardly noticeable.

This time, my parents and I stayed here. We’ve stayed about four times, but it had been a while since our last visit. The staff’s service here is truly outstanding. I’ve stayed at many Accommodations, and this ranks among the top one or two. Thank you very much.

My spouse and I stayed for a Multiple Night Stay (2 nights) on the Standard Plan. The Room was spacious and very clean, and we were able to relax in great comfort. The guest room had an indoor bath, but the complimentary 45-minute private open-air bath was truly wonderful. Being able to soak side by side at our own pace was the highlight of our stay, so we hardly used the indoor bath. The open-air bath also had a lovely atmosphere and became a great travel memory. The meals exceeded our expectations. Every dish was delicious, with plenty of variety—we were completely satisfied. It was especially memorable to see my wife, who usually eats lightly, enjoying far more than usual, which shows just how good everything was. Since it was a Multiple Night Stay, we expected similar meals each day, but on the second night we were impressed by a completely different course featuring grilled oysters, fried oysters, and Matsusaka beef sukiyaki. What stayed with us most was the spiny lobster miso soup at breakfast on the second day. Although it was small in size, it used one whole spiny lobster—an indulgent dish that tasted amazing and remains unforgettable. The staff’s thoughtful attention and warm hospitality were also excellent, making our entire stay pleasant from start to finish. Overall, this Accommodation exceeded our expectations in every way. When we visit Toba Aquarium again next time, we would love to stay here again.