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Thank you for your hospitality. The Room was great, the Onsen was great, and the meals were outstanding! Each dish was truly memorable. Although it was far from Ise Jingu Shrine, we were really glad we stayed two nights because we could enjoy dinner twice. Our dog also loved the delicious food. Thank you very much.

Everything was great—the service, the room, and the breakfast—but the breakfast selection was outstanding! Eel, pickled plums, acacia honey, cheese, vegetable juice, and more. There were so many carefully chosen items that I wanted to try but couldn’t fit in, so I’ll save them for next time (lol). During the busy breakfast hours, a staff member helped me out. They seemed a bit surprised but were happy about it. It’s also close to JR Namba Station and the West Exit of Osaka-Namba Station. You can get to the Hotel without getting wet, and there’s a Life supermarket open until midnight nearby—so there was nothing to worry about.

This is a small Hotel right in front of Lake Chuzenji, and we had a wonderful trip thanks to the thoughtful hospitality of all the staff. Both dinner and breakfast were beautifully presented and delicious, and we truly enjoyed them. My elderly mother was also very pleased. This is a highly recommended Hotel, and we would love to stay again if we have the opportunity.

We stayed here as a couple, and it was easily one of the top three Accommodations we’ve ever visited. The entire property is beautiful and spotless. The views from the lobby and lounge are wonderful, and since it’s all-inclusive, we were able to relax with a drink even before meals. Both dinner and breakfast are buffet-style, but the quality is truly outstanding. At the live kitchen, some dishes are finished right in front of you. There’s an excellent selection of carefully chosen local ingredients, and the alcohol isn’t the “mystery brands” you often find at buffets—there were familiar options, and they even had Nikka Date. We were especially satisfied with the food and drinks, particularly the alcohol. Another great point was that there’s no time limit for dining, and no fixed start time—within the designated entry window, you can go whenever you like. It was completely stress-free. In the evening there was a salon concert, which we enjoyed while having a drink. The only downside was that our Room was far from the large public bath—but given how big this Accommodation is, that’s understandable. Finally: although all staff members were Japanese, what stood out most was their exceptional hospitality—not only at reception, but also from the chefs in the kitchen and even on the Shuttle Service bus. We could truly feel their warm welcome from everyone. This is an Accommodation we’d love to visit again.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

We stayed here to celebrate my husband’s birthday. In short, it was a wonderful stay that far exceeded our expectations, and we are truly grateful. Not only were the atmosphere of the Accommodation and the Onsen excellent, but above all, we were deeply moved by the warm and attentive hospitality of all the staff. They took great care of us throughout our stay, and my husband kept saying how glad he was that we came. Each dish was prepared with great care, beautifully presented, and perfect for a special-occasion dinner. Thanks to you, we were able to create unforgettable birthday memories. We would love to visit again in a different season. Thank you very much.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

My parents (77 and 76) and my sister (54) came from Niigata, and our couple (51 and 49) with our child (10)—six of us in total—stayed for 3 nights/4 days, booking two triple Rooms. (Stay: Tue, July 21, 2026 – Fri, July 24, 2026) Since it was our first time in Hokkaido and we wanted to go out to various places for dinner, we chose the plan with breakfast only each day. Because we stayed three nights, you prepared a different special menu every morning, and we were truly touched by your thoughtfulness. Everything was delicious (including robatayaki grilled king crab in the morning), and our whole family was extremely satisfied. Even my parents—who usually don’t eat much breakfast—praised it highly and even had three extra bowls of rice! The property was very clean as well, and for this price the overall quality—including the food—was outstanding. If we have a chance to come to Hokkaido again, we would definitely like to stay here again. (I’d love to recommend it to friends too!) Thank you for giving us such wonderful travel memories.

I stayed here on the recommendation of an acquaintance who has visited Karuizawa many times. It was just a few minutes’ walk to Kyu-Karuizawa Ginza, so it was very convenient for exploring the area. The Room and the large public bath were both spacious, clean, and comfortable, and I really enjoyed both meals—they were delicious. I requested the Shuttle Service, and the vehicle was clean and the ride was excellent. The staff were also very pleasant and welcoming. If I had to mention one thing, it would have been even more comfortable if the TV supported network features. I will definitely stay here again when I visit Karuizawa.

Thank you as always for your hospitality. I was able to enjoy another comfortable stay. Although the temperature was high, the cold towel service was excellent. I look forward to staying with you again.

This was my first stay at Suishoen, and it was truly wonderful. For dinner, we happened to be offered an open slot, so they kindly changed our meal from kaiseki to teppanyaki. We chose teppanyaki, and it turned out to be absolutely the right decision. Watching the chef cook right in front of us was entertaining in itself, and each dish was carefully prepared—everything was genuinely delicious. Not only the meat, but also the seafood and vegetables were excellent, and we enjoyed every course without getting tired of it. The pacing of the meal was perfect, and the portions were just right—not too much or too little—so we could enjoy everything through to the end. Breakfast was also very luxurious with a great variety of dishes. Being able to enjoy such a substantial breakfast in the morning felt special, and it was a completely different kind of indulgent time compared with our usual mornings. Not only dinner but breakfast left a strong impression as well. The best part for me personally was the private Onsen in our Room. I could soak whenever I wanted and relax without worrying about anyone else, so I ended up using it many times. Having an Onsen in your Room really is unbeatable. The Ryokan had a calm atmosphere overall, and we were able to take things slowly throughout our stay. The staff were polite and attentive, responding pleasantly to everything we asked for. It’s an Accommodation I’d want to stay at again if I come back to Hakone. The only small issue was that my wife didn’t find the hair iron among the amenities suitable for her. That part was slightly disappointing, but aside from that we were very satisfied. Overall satisfaction was high across the food, Onsen, Room quality, and service—highly recommended if you want a luxurious place to unwind at a relaxed pace. We will definitely stay again.

My parents in their 70s stayed here. It was their first time in Kamikochi, and they were truly delighted to have received the best hospitality. They said you prepared a wonderful Room and meals for them. If we have the opportunity, we would love to stay with you again.\nWe were able to make wonderful memories. Thank you very much.

I stopped by and stayed here on my way back from visiting Ise Grand Shrine. It’s within walking distance from the station, and I was able to check in smoothly with no stress. The building is undeniably old, but the Room was kept clean. The meals were very delicious. The local specialty, Atami-ni, was truly outstanding. It’s also nice that you can choose your dried fish at breakfast. Many of the staff are from overseas, but their hard work comes through, so there’s no stress. The Onsen was at a comfortable temperature and felt great. I’d like to stay here again if I have the chance.

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

We stayed here for our wedding anniversary. The Room was spacious, and we loved the greenery visible from the window. The meals were, as always, reliably delicious, and we were especially touched that you even prepared an anniversary plate for us this time. All of the staff were kind, making our stay very comfortable. With the private bath service included, along with early check-in and late check-out, we fully enjoyed our Diamond member benefits. This is an Accommodation we would definitely love to stay at again.

As expected of a long-established Hotel, the staff’s hospitality is truly top-class. I stay here every year as my regular Accommodation, and from check-in they welcomed me like a familiar face, which made me feel at ease—like coming home. The Room is spacious, and I can relax in the bathtub at leisure. I also have dinner each time at the French restaurant on the first floor, and once again I was completely satisfied with the outstanding service and cuisine. Breakfast is excellent as well—especially the morning curry, which is highly recommended.

We were completely satisfied with everything—the Room, the meals, and the Onsen! We truly appreciated all the accommodations made for my nephew’s allergies. The kids also found lots of stag beetles and made wonderful summer vacation memories. It looks like this will become an annual tradition.

This Hotel feels like a private villa that always welcomes you home. There is no open-air bath, but the Onsen is quiet and relaxing. The tasteful design makes it easy to unwind. We’ve been having more meals and drinks in the living room, and it would be even more enjoyable with a bit more variety on the menu. The Shuttle Service from Odawara is very convenient.

I had heard the breakfast was delicious, so I looked forward to my stay, and it exceeded my expectations—both the quality and taste made me want to stay again. Thank you as well for your courteous service even though I arrived after the scheduled time. The air conditioning seemed to be centralized throughout the Hotel and not adjustable, but it was comfortable—neither too hot nor too cold. The Room I stayed in was also equipped with an extension cord and a trouser press, which were very useful. I had forgotten my extension cord at work, so I really appreciated being able to use one here. This is a Hotel I would like to stay at again if I have the chance.

We stayed in a twin Room with a view of Sakurajima for a Multiple Night Stay. The Room was compact but had everything we needed, and we were able to relax comfortably. On the day of our stay, you kindly stored our luggage from the morning, which allowed us to head out for sightseeing around Sakurajima at a leisurely pace. When we returned to the Hotel, our luggage had already been brought up to our Room, which we really appreciated. The chicken rice for breakfast was very delicious. Combined with the calm and pleasant service from the staff who served it, it made for a wonderful breakfast time. The complimentary coffee was also excellent. The front desk staff were cheerful and welcoming as well. What made us happiest was, without question, the outstanding value for money. We also used early-bird and Multiple Night Stay discounts, but we were genuinely surprised that such high-quality service could be provided at this price point. My wife was also delighted and said, “It’s such a great Hotel—I’ve become a fan.” It turned into a wonderful trip. Thank you very much.