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We stayed for a 2-night, 3-day family trip. First of all, I would like to thank all the Hotel staff. We truly appreciated your kind support during our trip, such as storing our luggage before check-in and after check-out. Below are my comments for each item. Guest Room & Amenities The room felt a bit dated, but it seemed very well cleaned. However, I noticed what looked like black mold on the unit bath door and similar areas. I would appreciate it if you could pay extra attention to this during cleaning. I was very satisfied with the amenities. I was also grateful that the gown and towels were replaced with fresh ones on the second night. I would prefer a slightly softer toothbrush bristle, but considering the cost performance, it is understandable. Hospitality & Service There was no excessive interference, yet all staff were very kind. Onsen / Bath As mentioned in the Guest Room section, I noticed what looked like black mold on the unit bath door and similar areas, so I rated this 2 stars. Facility & Equipment There was nothing in particular that bothered me. Dining We did not dine at the Hotel during our stay, but we had lunch there after check-out. We ordered the daily lunch set and steak. Everything was delicious, and we were able to end our trip on a pleasant note. Overall Satisfaction This was my first trip to Nagasaki, and since it is close to Gotomachi Station as well, it was an excellent Hotel as a base for sightseeing. With various tourist spots raising prices from April 1 onward, this Hotel still offered great cost performance. I would like to stay again if I have another opportunity.

A very user-friendly Hotel I would like to stay here again next time

It was raining on the day of my stay. There is no awning at the Room entrance, so you may get soaked when entering.

The pleasantly warm bathwater was wonderful, and I could soak slowly for a long time. The Room was spacious and very well cleaned, so I had a comfortable stay. There is a convenience store right next door, which is very convenient. While Kumamoto City was over 30°C, Aso was cool and we didn’t need air conditioning in the mornings or evenings. I really enjoyed a relaxing hot-spring retreat. If I could ask for just one thing, it would be great if the Room lighting had a remote control.

I stayed here for the first time a year ago and was so satisfied with the all-you-can-eat Genghis Khan BBQ that I came back again this year. With that much food and access to the Onsen, I think it’s very reasonably priced. I don’t feel relaxed when there are too many people, so the number of Rooms was just right, and I was able to unwind and truly relax. This is an Onsen Accommodation I want to visit again and again!! I’ll definitely be back!

Excellent value for money. With all-you-can-drink and all-you-can-eat, plus great service from the staff, we were very satisfied. It would be a big hit for large groups of friends, training camps, or company trips. We’d love to come again.

This was my first stay. Security is very solid, so even if you leave the door slightly open, it locks right away. Having the parking lot right in front was very convenient. However, since it’s a container-style Accommodation, I sometimes felt it shake when someone walked inside while I was on the bed (I even mistook it for an earthquake). It might not bother you once you get used to it, but as a first-timer I noticed it a bit.

Above all, the staff were wonderful—everyone was so kind and welcoming! They also provided detailed answers to our questions about the surrounding area, which was a great help. Although the Facility is old, it was very well cleaned. The broth in the small hot pot at dinner was delicious.

The view is beautiful. The room is very spacious. At night, it gets completely dark, and if there are no clouds, the stars are stunning. The hotel's service is excellent. Although I didn’t use it, there is a pool available. The surroundings consist of fields, forests, and cows. It reminded me of an old but charming hotel in Ubud, Bali. For dining or shopping, you can reach the town by car in about 10 minutes. Both the airport and the town are nearby. The hotel offers a morning restaurant and drink vending machines; there might have been cup noodles available too (though I didn’t try them). The facility is somewhat old but functional. Hot showers work well, and the air conditioning was effective. While geckos may occasionally appear (as they do in Bali), I didn’t encounter any during my stay—they’re harmless anyway! There were a few small ants in the bathtub at one point but washing them away with water solved that issue. I made a last-minute reservation during peak season at what I thought was a reasonable price. If you’re concerned about some of these minor drawbacks mentioned above, this place might not be for you; however, if they don’t bother you much, your satisfaction will likely be high. I would love to stay here again!

There is an accommodation located just up the hill of Shiroyama at the eastern edge of the grid-like town. The narrow and steep approach road is one-way, so there’s no need to worry about oncoming traffic. Even large buses were able to make their way up. Although the entrance area of the accommodation is narrow, once you unload your luggage, valet service will take care of parking your car. Walking downhill from the accommodation leads to a main tourist spot, and it’s also conveniently close to the station, making it a great base for exploring. The interior is spacious with intricate design details. The staff are kind and attentive in their interactions. The room faces west with no tall trees obstructing the view, offering a wide panorama of the entire town that can be enjoyed both from inside and from the terrace with an open-air bath. (The view may vary depending on room orientation.) The private open-air bath in each room maintains an ideal temperature all day and night; it’s made of stone and spacious enough for a family to enjoy together. A shower room is conveniently adjacent. On our stay date, fireworks lit up Takayama city, which we watched for about an hour while leaning against the terrace railing. Meals are served in semi-private booth-style seating with sunken kotatsu tables. A quiet group of Western guests dined together in a large hall nearby.

I traveled with my elderly mother, who uses a wheelchair. There was a small step along the road at first, but the staff came immediately and provided heartfelt hospitality, making it a delightful two days for my mother. All the staff were kind and pleasant. We were truly taken care of, including an upgrade to the room. Thank you very much. Since Nishiki Market and Daimaru are nearby, we would love to stay again. The room was clean, and I highly recommend it!

I have been using it frequently, but since around last year, possibly due to SDGs initiatives, the amenities have become less luxurious. It might appeal to environmentally conscious individuals, but for regular guests, it just feels like a downgrade in the Hotel's quality.

We stayed here for a family trip, and thanks to the great weather, we had a very comfortable stay. The views of Wakasa Fuji and Wakasa Bay were wonderful, and the Italian meals were delicious—we were very satisfied. It was also nice to be able to enjoy breakfast on the open terrace. Although there was a small issue, the staff responded quickly, which actually made it an even more memorable trip.

We stayed in a Compact Suite for a 4-night Multiple Night Stay in winter. We made a Reservation because we were drawn to the location and the concept of “staying as if you live here,” and it truly lived up to that idea. First, the location is excellent. We were able to visit Lake Mashu every day and enjoy how it changes with the weather and time of day. It was also convenient to shop in Teshikaga before or after sightseeing, and access toward Lake Kussharo was easy as well, so we could adjust our plans flexibly depending on how we felt. The services provided and the level of interaction with the staff also felt just right for us. Even without special offerings, we could freely enjoy drinks in the lounge, and by making good use of the refrigerator, freezer, microwave, and electric kettle ourselves, we had a very comfortable stay. We could unwind from everyday social fatigue while still receiving support that never felt inconvenient—highly recommended for guests who prefer minimal interference or for Multiple Night Stay. We booked the dinner course for one night only, but each dish conveyed sincerity toward the ingredients and careful creativity. Everything was delicious, and we’re glad we tried it. One minor point: because the toilet/bathroom fixtures and appliances are very design-focused—and apparently overseas-made (based on labeling)—they weren’t immediately intuitive to use. Once you get used to them, it’s not an issue. Overall, we were very satisfied to be able to spend our time quietly at our own pace throughout the stay without stress or inconvenience.

The two of us stayed for two nights. From reception to guidance to the Room and bath, everything was handled with great care. I’d never stayed at an Accommodation with such attentive service from check-in, so I was a bit nervous (lol). The Room was clean, and the bath felt luxurious—more exciting than relaxing! Also, we had a small issue unrelated to the Accommodation, but they responded immediately and it really helped. This is an excellent Accommodation that I’d recommend to anyone who wants to stay somewhere with a different atmosphere than usual, and I’d love to stay again! Thank you very much!

At check-in, the front desk staff gave a courteous explanation, and I had a pleasant stay. I saw other Reviews saying it falls between a high-end Hotel and a Business Hotel, and that was exactly right. The breakfast area was a bit small and felt crowded, but the food was delicious. In particular, the grilled tuna collar was excellent. Thank you for your hospitality.

It was a very homey accommodation! Some of the amenities felt a bit dated (the desk lamp in the closet was not functional), but the breakfast was delicious, the garden had a wonderful tropical vibe, and I was able to relax! Thank you.

This Accommodation left a strong impression with its attentive hospitality and warm smiles, and the meals were truly delicious. The tasty, well-balanced dishes were a delight at both dinner and breakfast. If I have the chance to visit Kirishima Onsen again, I would love to stay here again. Thank you very much for your hospitality.