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My spouse and I go on an Onsen trip every month. This time, since it was summer vacation, we traveled with three generations of our family. The Onsen water was the best we’ve ever experienced. Minami-Izu is a bit far, but we’d love to soak in that water again.

This hotel has a hot spring and a great atmosphere, and it’s nice that it’s new. We chose the plan with dinner and breakfast included; dinner was reasonably priced, with a wide variety of drinks and thoughtfully prepared dishes. For breakfast, there are both Japanese-style and Western-style options that international travelers can enjoy. The value for money is excellent, and you can walk to the historic old town area.

This Hotel has truly wonderful staff. I don’t think there are many Hotels where the team is this naturally warm and friendly. It made me feel at ease. Also, the breakfast was so delicious that it surprised me. Each dish felt carefully prepared. The curry in particular tasted like it was from a specialty restaurant (or even better). I was able to relax in a spacious setting and was very satisfied. One disappointing point: when I turned on the air conditioner because of the intense heat, an unpleasant sour-smelling air blew out. I couldn’t stand it, so I opened the window and gave up on using the air conditioner. Also, a large garbage bag—apparently left outside a guest room—was left sitting in the hallway, which made me uncomfortable. (I understand staff can’t constantly patrol, so this may be more an issue of guest manners.) When I visit Kumamoto again, I would like to stay here and enjoy breakfast again, so please just address the air conditioner cleaning issue.

The Hotel was very clean and functional, which was truly great. There were also materials prepared to introduce sightseeing spots and gourmet options around the Hotel, which were very helpful. However, the best part of this Hotel was the front desk staff. The atmosphere they created felt like the ultimate service. I will definitely use this place again when I visit Kanazawa. Additionally, the hairdryer was a big hit with the women in my family!

The Facility is new and clean, so I had a comfortable stay. Breakfast was also good, with a wide variety for a Business Hotel. I would like to stay here again.

After a concert at Budokan, I stayed one night with my daughter. The good points were the convenient location near the station, a great seafood rice bowl restaurant nearby, and the view from the high floor. The disappointing points were that there were no amenities and quite a lot of noise came through the gap under the door.

They securely stored my suitcase early in the morning, and I checked in when I returned. The only downside was that there’s just one elevator (it might be best to allow extra time, especially when you’re in a hurry). When I went out and came back to my Room, the Skytree was sparkling right in front of me. After enjoying the view to my heart’s content, I used the bath-hopping pass to head over to Nono Annex and enjoyed the black Onsen. I also made sure to enjoy the late-night soba, and then had some ice cream available in front of the Onsen on the 10th floor of this Hotel… (there were four flavors, but two were sold out… it was disappointing that the one I really wanted was gone). While relaxing with it in my Room… I could hear the guest next door snoring—honestly funny. The walls must be thin. Bad luck with this Room. The next morning, I enjoyed the 10th-floor Onsen again and had some drinks as well, and I successfully caught the early-morning Spacia X departing from Tobu Asakusa Station. Since it was so early, I only glanced at what looked like a delicious breakfast… I chose this Accommodation solely because it’s close to Tobu Asakusa Station, and aside from bad luck with my Room, everything else was completely satisfying. Thank you very much. If I asked at reception, would they have given me earplugs? lol

It feels like there’s nothing around, and the Facility stands alone. The Room and other areas were average.

I thought the location next to Glover Slope was ideal for sightseeing. It was a bit disappointing that the view overlooked the parking lot, but overall it was a good Hotel.

The front desk staff were very courteous, and the Room was clean, well-equipped, and comfortable. I would like to stay again. Thank you very much.

From check-in to check-out, everything was as comfortable and relaxing as being at home. I would love to stay here again next time.

The following items were listed in the Facility information, so I brought them from home, but they were actually provided at the amenity bar. I was very pleased, but it might be helpful to update the Facility information for future guests. × Comb/Brush × Bath Additives × Yukata × Lotion × Emulsion × Makeup Remover This time, I was able to stay at a very reasonable price, and I also appreciated the extension cord and extra towels provided in the Room. I will definitely use this place again when visiting Wakayama!

Dinner was excellent. It was very delicious. The escargot baked in puff pastry was especially outstanding. I’d love to stay again!

The staff’s hospitality was excellent! The Room was very clean. Thank you for upgrading us to a slightly larger Room. There were plenty of places to shop near the Hotel, so we had a great time and never got bored. We felt it was the best place to stay for getting around the Goshogawara area!

During our stay, every staff member provided attentive hospitality, and our whole family had a very comfortable time. We also greatly appreciated your prompt help with an item we left behind. We would love to stay again. Thank you very much.

I stayed here while returning home for the Obon holidays. Typhoon No. 15 was approaching, but there is an underground parking garage, so I could park my car with peace of mind. The Room was clean and comfortable, and thanks to the warm hospitality of the female staff at the breakfast venue, I was able to leave the Accommodation feeling great. I will come back again for the delicious breakfast. Thank you very much.

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

I stayed for two nights on business. Having a 7-Eleven on the property was incredibly convenient. The building and rooms have been renovated and were very clean. There’s a coffee machine in the lobby (bean-to-cup), and you can take it up to your room—it was delicious. Breakfast was included; I wasn’t expecting much, but it was generous and felt like a great value. I didn’t have time to use the hot spring this time, but I’d like to next time. On the second night, I chose eco cleaning and received two complimentary drinks. Since eco cleaning is fine by default, I appreciated how considerate that was.

We stayed during Silver Week and had a very comfortable time. The Room was clean and comfortable, with a great ocean view. We also appreciated the open hanger rack and the spacious, easy-to-use bathroom and toilet. At the breakfast buffet, the Okoppe milk was rich and delicious, and the Mon-ta Monaka was adorable. It was also interesting to see a teppan-yaki-style dish on the menu. We also had dinner, which was very tasty as well. We are deducting points because the U-shaped door lock in the Room felt a bit loose. If we have a chance to visit Mombetsu again, we would like to stay here again.

The rooms and bath facilities were very clean, and we had a comfortable stay. Breakfast was delicious, and we ended up eating more than we expected. The staff were also wonderful. We would love to stay again if we have the opportunity. Thank you very much for everything.