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This is truly one of my favorite Hotels, directly connected to Osaki Station with excellent transportation access. This time I had plans in Omotesando and also went to Shibuya, Shinagawa, and Yurakucho, and the location was perfect for getting around. The price including breakfast was a great value. As I always mention, if there were just one more something at breakfast, I think I would like it even more. More Hotels are putting extra effort into their breakfast these days, so please consider it.

I was truly impressed by how huge it was. One great perk of staying at the Hotel was being able to enter the spa resort early. Dinner was a buffet, and the kids were very satisfied. Next time, I’d like to stay in a higher-grade Room.

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

One night with two meals (breakfast and dinner) included. The food is delicious and features local specialty ingredients, letting you fully enjoy the charm of traveling in the area. The room is spacious and clean, and it’s very relaxing to sit on the balcony and enjoy the ocean view.

After our wedding, my wife and I stayed here with friends. We used the connecting Room, and it was perfect—you can either separate the Rooms properly or connect them as needed. As for the Facility, we used all of the lounges throughout the property, and it’s no exaggeration to say it’s ideal for visiting with friends. Every lounge had drinks, plenty of space to chat, and areas to have fun—we had a great time.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

I didn’t stay here when I lived in Chitose, but I did come for a meal. I stayed here for the first time in 25 years, and it was spacious and clean. It was very comfortable.

I stayed for a Multiple Night Stay accompanying my wife, who loves history, and this is a Hotel that was satisfying enough. The Room is small, but it’s well arranged with a stylish layout. The in-room bath is shower-only, but there is also a large public bath. There’s also a coin laundry, water dispenser, and ice machine... Breakfast doesn’t have a huge variety, but it’s sufficient. I would like to stay here again if I have the opportunity.

This was my first time staying for a Multiple Night Stay. The front desk staff were pleasant and made me feel at ease. The location is very convenient for getting around for both business and sightseeing, and it was helpful that there are many convenience stores and restaurants between the station and the Hotel, as well as nearby. The Room was clean, and the amenities included all the essentials, so I was able to stay comfortably. I also appreciated having green tea bags provided, which was nice for taking a break in the Room. If I had to be picky, I would have been even happier if there were other tea options or coffee as well. Overall, I was very satisfied with the location and price this time, so I would like to stay again.

Although it was a shame that we couldn’t go out for a walk because of the heavy rain during our stay, everything else was wonderful. The dinner in particular was carefully seasoned, vegetable by vegetable, and I was surprised at how delicious every dish was. We chose a Room without a view this time, but next time I’d like to stay in a Room with a great view. Thank you very much.

From the phone call before our stay, the service was very courteous and pleasant. Many of the staff seemed young, but everyone was wonderfully attentive, and we were able to relax throughout our stay. Both dinner and breakfast were delicious, and it was also lovely to move to the lounge and enjoy dessert while taking in the view outside. We would definitely like to stay again.

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

I stayed during Golden Week and thought it was a bit pricey even though the Room didn’t have an Onsen, but it exceeded my expectations in a great way! The rooftop Onsen had a wonderful view and was excellent. I usually don’t like buffet meals because the food can be mediocre and the atmosphere often feels unsettled, but this Hotel had a wide variety of options and everything was delicious, so I was very satisfied. I’d love to stay here again.

Although it is a large Hotel, it was very quiet. The Room was spacious, and the bathroom was also very large, with an open-air bath and a sauna, so the facilities were excellent. The service was great, and the free Shuttle Service was truly helpful. I would like to stay here again.

We stayed in the Special Room Wakutake. There were four of us: my 4-year-old son, my parents, and me. The Room isn’t new, but it’s spacious and comfortable. The food was delicious as well—satisfying in both quality and quantity. The special kids’ menu was also well prepared. There are several types of baths, which was great, and our child never got bored.

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

Dinner featured local dishes such as kiritanpo hot pot and bear meat. There was no sliced sashimi, but the DIY seafood mixed rice was delicious. Late-night snack: tantan ramen. I was completely full. 　They also offer a Shuttle Service from Tazawako Station, and they kindly explained the available time slots. 　However, the bicycle rental at Lake Tazawa was terrible. Even though the road was closed due to a landslide, they said it was still possible to go around. When I came back, they insisted they “didn’t know anything” and acted as if it wasn’t their problem. They refunded the rental fee—then grabbed the cash I handed over and wouldn’t let go, threatening me in a harsh voice: “You rode it for some time—are you saying you won’t pay?” Other rental bike users I passed on the way (a Japanese person and a white woman) may also have been pressured into paying. When I explained what happened at the tourist information center, they said, “We have informed them about road closures and reopenings.”

If I had to mention one thing, the Room shower pressure was a bit weak, but the location and price were great, so I would like to stay here again if I have the chance.

We had a very comfortable stay. The Room we stayed in was the Comfort Extra Twin. Within its compact size, it features a bathroom with a washing area, a separate toilet, and a washbasin. Shoes are not allowed on the floor inside the Room. It was perfect for those who don’t need a large, luxurious Room and want to keep costs down, but still want to relax in the bath and use the toilet without feeling self-conscious. One small note: since there is only a curtain separating the beds from the washbasin area (i.e., the changing space), some guests may find it bothersome. For us, as a family traveling with small children, it didn’t bother us at all. Other nice perks included borrowing manga to read, an on-site coin laundry, welcome drinks, and good value benefits.

The Facility was clean, and we had a very comfortable stay. There were convenience stores and supermarkets nearby, which was great. The staff were also courteous and helpful.