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Right after check-in, I went to use the sauna and the Onsen, and had them all to myself. Everything was very clean, I warmed up and was able to relax. The entire property and the Room were spotless wherever I looked, very comfortable, and all of the staff were extremely kind. Breakfast the next morning offered a wide variety of options, was filling and delicious, and I was completely satisfied. Up until check-out, everything met my expectations, and I would definitely like to visit again. Thank you very much for your hospitality.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

Although I checked in late, the staff assisted me courteously. It was my first stay at a Route Inn Hotel, and it was a good experience—the Business Hotel breakfast was delicious.

A relocated samurai residence Accommodation that appears tucked away in the mountains. The Room was very spacious and spotless, with thoughtful touches throughout and plenty of cherry-bark craftsmanship—exceptionally comfortable, and I couldn’t stop admiring it. On the Room terrace, I relaxed while listening to insects and birds, and the private open-air Onsen bath was wonderfully soothing. The meals were also absolutely delicious. Thank you to all the staff for your warm hospitality.

It was really great!

We stayed as a family, and it was comfortable from start to finish! The building feels a bit traditional, but the inside is bright, and we could sense thoughtful attention to detail everywhere, which made it very relaxing. All the staff were pleasant, and the cleaning throughout the property was thorough. We wanted to play at the beach and also watch the sunset, so we worried about meal times—but it turned out to be unnecessary. While we were out, they prepared our in-room dinner, and for sashimi—where freshness is everything—they served it after we returned. When an announcement about the sunset played over the PA system during dinner, a staff member came by to turn off the grill so we could take our time watching from the rooftop bench. (You can also see it from your Room, but the view is better from the rooftop. To get there, you need to go up one flight of stairs.) At dinner we also enjoyed dancing grilled live abalone. (One didn’t move even after lighting it; when we mentioned it, they replaced it immediately, so we could eat with peace of mind.) I thought just the standard course might not be enough, but it was plenty. The bath was great because we had it all to ourselves. We also appreciated the lounge coffee and post-bath ice cream. Breakfast was filling and delicious as well. Overall, this Accommodation exceeded our expectations. There were many stylish places nearby and we debated where to stay, but I’m glad we chose Kaishu.

This is my favorite Hotel, which I visit about twice a year. You can relax and unwind surrounded by nature. At night, if the sky is clear, you can see countless stars from the parking lot. The Onsen also has an open-air bath, and it was wonderfully relaxing. Meals are served buffet-style, and dinner in particular features many local ingredients. I enjoyed freshly prepared roast beef and tempura. The cold noodles were also delicious; I asked where they were sold and stopped by on the way home to buy some. For breakfast, I especially loved the yogurt—when I learned it was from a farm in Iwate, I visited there as well. Although our Room was assigned for us, it was spacious, which was great since we had a lot of luggage this time. Overall, it exceeded my expectations for the price.

I visited with my wife. Even in the rain, the staff waited for our arrival and came out to greet us with an umbrella. We were truly impressed by their thoughtful and warm hospitality. The meals were excellent, featuring Japanese cuisine made with plenty of fresh seafood from Chiba, as well as generous portions of meat and vegetables. Every dish was carefully prepared and delicious—I ended up eating more than I intended. The semi-open-air Onsen bath attached to our Room was also wonderful, and we were able to relax and enjoy the Onsen at our own pace without worrying about others. The food, Onsen, and service were all outstanding, allowing us to spend a peaceful time together as a couple. We would love to visit again.

The Room was clean, and there was a desk lamp that could charge my smartphone just by placing it on it, so I had a very comfortable stay. There is a Starbucks near the Hotel, and there is also a convenience store at Kameoka Station, which was very convenient. I would like to stay again.

We stayed as a family. We really appreciated being able to freely enjoy the welcome drinks and snacks, video games, massage chairs, and more without it feeling overcrowded. The table tennis and darts were also available 24 hours whenever they were open, and since no Reservation was required, it was easy to join in and we enjoyed them many times. It was also nice to have services like cooling sheets and face masks, and we were happy to find a ReFa hair dryer as well. Dinner was delicious—the half buffet and seafood barbecue were so good, with more than enough food. In the morning there was limited-time seafood that we could make into a rice bowl, plus the famous fried oysters, fruit, sweets—everything was excellent and we were extremely satisfied. The Room was lovely and comfortable, and this is a Hotel we would like to stay at again. Thanks to you, it became a truly memorable and fun trip. Thank you very much.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

This Accommodation is a day-use Onsen Facility with lodging, overlooking the satoyama landscape of Okuizumo. Thank you for letting us stay at a very reasonable rate as part of the “Special Room Grand Reopening Commemorative” offer. The Room was clean and comfortable. The refrigerator was well stocked with complimentary drinks such as beer, chu-hi, sake, and tea. There was also a coffee machine with plenty of coffee beans provided—perfect for coffee lovers. The open-air bath is not very open, but it is free-flowing from the source. However, since the source temperature is low at 29°C, it was disappointing that hot water needs to be added. Because it was hot in July, we mostly bathed using the source water as-is. When I returned to the air-conditioned Room I felt chilly at first, but afterward my body warmed up from the core. The large public bath was far from the Special Room, but I still went three times. I noticed a slight chlorine smell, but it was nicely warm. It would be ideal if the in-room bath’s spring water could be heated. For dinner we had the top-tier “Matsu Kaiseki” at a table in the restaurant. At this great price (50,000 yen), we were fully satisfied; however, if it were priced at 70,000–80,000 yen or more for two people, I think more creativity would be needed both in the dining setting and in the meal content. As of writing this Review on IKYU.com , it seems that Special Rooms are not currently being sold there. We were glad to enjoy beautiful satoyama views with no solar panels or anything else in sight from this Accommodation. All staff served us with warm smiles and pleasant hospitality. I also appreciated that most staff were local Japanese rather than foreign workers. We support hardworking Japanese Ryokan like yours. If charging regular rates, we hope you will consider adding one more step of “specialness” worthy of a Special Room. We would love to stay again.

Self check-in at the front desk is mostly all you need. Check-out can also be done at the machine. Staff are available and kindly explain everything. Amenities are placed in front of the front desk, and you can take what you like. There is a coffee machine next to the front desk where you can enjoy authentic coffee. The cups come with lids, so you can take it back to your Room. The coffee was very delicious. The Room bathroom is properly stocked with shampoo, conditioner, body soap, and hand soap. Whenever I go to Chiba, I always stay at this Hotel. It’s close to the station, the Room is clean, and I really like it.

I stopped by and stayed here on my way back to my hometown. Since I’d heard it was attached to a day-use Onsen Facility, I didn’t expect much—but I couldn’t have been more wrong. From the building’s appearance to every detail of the indoor Facilities, everything was impeccably maintained and welcoming. Above all, I was amazed by the staff’s hospitality. They anticipated guests’ needs before being asked—truly top-tier service. The Onsen uses water from the well-known Nakatsugawa Onsen source, and it felt wonderfully silky on the skin. The meal was a creative kaiseki course featuring plenty of Gifu ingredients, with outstanding taste, quality, portion size, and presentation. The room was beautifully kept, and I had a completely comfortable stay with no inconveniences at all. This is an exceptional Onsen Accommodation that I’ll definitely return to.

Due to various circumstances, I hadn’t been able to visit for quite some time, so this was my first stay in about two years—but it was still an Accommodation that left me completely satisfied, just as always. From the Shuttle Service onward, everyone was kind and helpful, and after arriving the stay was truly comfortable—warm and homey—and I was able to relax at a leisurely pace and unwind from everyday stress. At check-in I was told, “Our sommelier is on duty today.” I love wine and always look forward to dinner here, and this time the sommelier came to my table and kindly explained many things in detail to someone like me who’s simply a wine lover without much knowledge. Just listening and imagining those explanations while drinking made it an incredibly enjoyable time. Of course, every dish was delicious as well. Thank you for your thoughtful care even though I was traveling solo. I felt lucky that my stay happened to coincide with a day when the sommelier was working. This Accommodation always makes me feel a little sad when it’s time to leave—and from that very moment it makes me think, “I’ll work hard so I can come back again.” I will definitely stay again. Thank you so much for everything!!

- I stayed here on a business trip from Tokyo to Nagoya. - I also borrowed a few amenities (a smartphone cable and nail clippers), and the staff were kind and welcoming with warm smiles. - The breakfast buffet offered a wide variety of delicious options, and the energetic service from the staff was impressive. - The double Room was comfortable, and I was able to use the large public bath (a bit small) almost privately. - The only downside was that the elevator was crowded in the morning, and some guests couldn’t get on, so I recommend allowing extra time when leaving. Thank you very much for your hospitality. I’ll be back, and I’ve already recommended it to my colleagues!

Our first trip as a couple in a long time. The service was excellent, and we were very satisfied. The bath was wonderful. The shampoo and conditioner were truly great—I’d love to know where they’re sold. If we have another chance to travel, we’d like to stay here again. The only disappointment was that the breakfast didn’t look very appetizing.

It was a Hotel that was easy to reach from Osaka Station without getting lost. The large public bath and sauna were clean, and I was able to relax a lot. Three of us stayed (a group of women), but unfortunately the cute yukata in the Room were only available in one M size and one 1L size, so only one person could wear one. I probably should have requested more. The large public bath had skincare items such as cleansing products, but I would have liked them in the Room as well—again, something I probably should have requested. The room service menu had a great variety and everything was delicious. The view wasn’t great, but it’s a Hotel I’d be happy to visit again.

We had a truly wonderful time. The homemade-style meals, the thoughtfully prepared Room and space, and the open-air bath while listening to the sound of the waves were all exceptional. The all-inclusive plan was very satisfying. And we were deeply moved by the former proprietress’s storytelling. It reminded us to feel grateful once again for being alive—being allowed to live—here and now. Thank you very much. This is a highly recommended Accommodation.

I always stay here when traveling to Hakodate. Goryokaku is just a 2–3 minute walk away, and I enjoy a morning walk there. It’s about a 10-minute walk to the Goryokaku downtown area, so the location is excellent. Lucky Pierrot and Hasegawa Store are also nearby. The streetcar stop is close as well, making it easy to reach sightseeing spots such as the area around Hakodate Station.