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We stayed in Angel’s Ladder Type A. Just as the Reviews said, the Room, open-air bath, and indoor bath were all extremely satisfying. The meals were excellent—abalone, spiny lobster, and steak. The staff were also very attentive, and we had a very pleasant stay.

We had to cancel our Okinawa trip due to a typhoon. Then I remembered Iojima, which my husband’s mother had recommended, and looked it up. Because it was last-minute, the only availability was a BBQ Plan in a dog-friendly Room, but we made a Reservation anyway—and it turned out to be amazing! We don’t have pets, so I worried about odors or hearing dogs from other Rooms, but everything was spotless and we didn’t notice anything at all. The Room also had an ocean view and felt incredibly refreshing. For dinner, we thought two days of BBQ in the summer heat might be too much, so we asked the front desk—just in case—if we could change one day’s meal. They kindly accommodated us, and on the second night we were able to enjoy a course dinner. (This may have been because we originally booked an upgraded option above the standard BBQ.) The BBQ itself was delicious with plenty of variety, and eating while looking out at the sea was fantastic. For breakfast, we could choose from three different restaurants with different menus. Guests could also enjoy complimentary lemon water and chilled tea at various spots around the island. There were lots of activities: sports and games in the gym; ocean athletics and marine sports (extra charge) by the beach; a manga corner near the baths; an indoor pool; Onsen facilities; and even an open-air bath with ocean views. We truly had an incredible three days. Since each area is spread out, you can rent bicycles for free, and there is also a shuttle bus that circulates around the island. All of the Accommodation staff were kind and attentive, helping us create wonderful family memories. Thank you very much.

It was a wonderful stay. From the pleasant feel of the hallway carpet, to the spacious Room, everything was great. Above all, the cleanliness was outstanding—just what you would expect from the Imperial Hotel Group. If I had one request (which may be asking too much), the duvet felt a bit too thick for the season. It can be hard to get that balance right. I plan to stay around Akasaka again next year, so I will definitely return.

With only a small number of Rooms, we were able to enjoy the Facility without much contact with other guests. As for the baths, we were able to take our time and enjoy all of them—the private open-air bath, the in-room open-air bath, and the in-room indoor bath. We’d also like to try the stone sauna next time. There were hours when we could use the lounge for beer, alcohol, coffee, and more. Although we couldn’t make it for cocktail time, we still made good use of it. It would be even better if the lounge stayed open a little later. Every dish had a gentle flavor and there was an impressive variety; everything was delicious and beautifully presented, so we enjoyed it with our eyes as well. Being able to choose three desserts ourselves was also great. Because we could dine at a relaxed pace, the portions felt just right and everything was very tasty. The Room was so clean that it didn’t feel like 15 years had passed at all, and we stayed very comfortably. If I had to mention one thing, it would be that the wash area was a bit small. We also appreciated the thoughtful touches, such as having separate towels prepared for the open-air bath and the indoor bath. We would definitely like to stay again. Thank you very much.

I have stayed here many times. The Room is clean, with a separate bath and toilet, and high-quality amenities such as face masks and bath salts are fully provided. The slippers are also of good quality. There is also a compact massage device in the Room, which is excellent.

This Hotel is perfect in every way—from the Room size and hospitality to all services and cleanliness. It was the best Hotel I have ever stayed at. I felt the price could easily be twice as high. Above all, it was calm and relaxing, with only Japanese adults staying there, which helped me truly unwind. I would love to visit again.

This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

Although the price was a bit higher during the Obon season, it was a very clean Hotel. The bath was also great, with an open and relaxing outdoor bath. Breakfast had a wide selection and was very delicious. The cleaning was thorough as well. I would like to stay again.

I have stayed at many Hotels and Ryokan with ocean views, but this was one of the most memorable. The views from the Room and the open-air bath were outstanding—thanks to the Hotel’s hilltop location with nothing obstructing the scenery, as well as the serene beauty of the Seto Inland Sea itself. There are very few man-made structures nearby, and the landscape created by the scattered islands is truly stunning. In the distance, we could see bridges of the Shimanami Kaido and parts of Imabari’s townscape, while boats passing below from time to time added a lovely touch to the view. I felt this Hotel is well worth staying at even just to relax and take in this scenery. Because it was listed as “Casual” on IKYU, I initially imagined a standard Hotel that simply highlights its views. In reality, however, we experienced warm, unpretentious hospitality from all staff members. Dinner was not a typical set menu; it showed thoughtful creativity throughout and was delicious. Breakfast was buffet-style, and in particular, I still remember how wonderful the locally harvested blueberries were. This time we rented a car at Hiroshima Station: on our first night we stayed at a Ryokan on Etajima; on day two we toured Takehara before taking a ferry over and enjoying beautiful Setouchi island views from Mount Kamimine prior to check-in. The next day we visited Okunoshima to spend time with its rabbits, then headed home via Mihara to Hiroshima Airport. The Hotel was also extremely convenient as a base for sightseeing routes starting from Hiroshima City toward Kure, Takehara, and Mihara—and we were fully satisfied with every aspect: scenery, dining, and hospitality.

All staff were very kind and welcoming, always with a smile. Since it was extremely hot, I really appreciated that the air conditioning was running well when I entered the front desk area at check-in in the evening. There was a welcome drink, and while the Hotel grounds seemed small, it was perfect for us as we were only staying overnight after sightseeing—compact and comfortable. Recently I often choose places with a large public bath, but this time there was a semi-open-air bath, so I could relax without worrying about anything and recover from my fatigue. They had a full lineup of ReFa products; outlets, cables, and towels were provided in two separate areas; it was eco-friendly with no plastic bottles; the alternative cups were easy to use; and there were water dispensers on each floor. I didn’t use them, but it also seemed possible to do laundry and drying. There is a small rooftop area where you can see Sakurajima—I was truly impressed. Great value for money, clean and well maintained, with an excellent location—this is an Accommodation I would definitely like to stay at again. Thank you very much for your hospitality.

The check-in staff were very welcoming, and our stay started off on a great note! The Room was spotless, and the dinner and breakfast were so delicious they truly impressed us—making it an amazing time. We will definitely be back. Thank you for such a wonderful experience.

This was my first stay here. I had no idea there was such a wonderful Onsen Ryokan less than an hour from home. The service was excellent, and we truly enjoyed the delicious meals. In particular, the steamed dish with spiny lobster, abalone, and beef was outstanding. The bath in the Room was also wonderful, and I also used the day-use Onsen. After dinner, we relaxed in the Room watching Netflix and YouTube, and the late-night snack was delicious as well. If I had to mention one request, it would be that breakfast starts a little late. As I’ve gotten older I wake up early, so I’d appreciate it if breakfast could start sometime after 7:00 a.m. That said... what disappointed me happened after breakfast. My one real hobby is watching Major League Baseball. These days, the only TV program I watch is MLB on BS channels. Since check-out is at 11:00 a.m., I thought I’d be able to relax at the Ryokan and enjoy baseball until then, so I didn’t record it at home before coming. However... when I tried to watch on the big screen by pressing the BS button, there was no BS broadcast available. I was honestly surprised—I assumed BS channels would be standard at any Ryokan (that assumption is on me). I don’t mind if Netflix isn’t available; but at minimum, I would like BS channels to be accessible. So overall it would have been perfect except for this point, but for Facility/equipment and overall satisfaction I rated it 4 stars.

Thank you very much. I couldn’t book a Hotel in central Kyoto at the last minute, so I stayed at this Hotel in Kameoka that I had been interested in. Everyone’s hospitality was outstanding. During my Multiple Night Stay, I put up the card indicating that cleaning was not needed, but when I happened to meet the staff while they were cleaning other Rooms and hanging fresh towels on the doorknobs, they kindly and politely asked, “Would you like us to replenish drinks? Is there anything you’re missing?” I was truly happy—this is the first time I’ve stayed at a Hotel with such excellent staff service. The hot stone sauna and spa were very relaxing. Breakfast was simple with just the right selection, and I was impressed that the menu changed during my Multiple Night Stay. One note: since there is no elevator to access the hot stone sauna and spa, it may be a bit difficult for guests with disabilities.

We stayed here a few years ago, and returned again because my husband said he “definitely wants to come back.” The welcome sweets—warabi mochi—were so delicious that we bought some as souvenirs. The tatami flooring in the corridors and even inside the elevator was very comfortable, and the open-air bath felt like soaking right in a Japanese garden. Dinner was excellent; we asked for a smaller portion, but it was more than enough. The Room was spacious, and the sunlit table by the window being a sunken kotatsu made it especially relaxing. Many Accommodations ask guests to bring towels from their Room to the public bath, so being able to go empty-handed felt wonderful. Breakfast was also very tasty. We had planned to leave at a leisurely pace, but there were thunderstorms and heavy rain from midnight onward, and we ended up driving for two hours through an intense rain band on our way home. Afterward we saw news about flooding, and we’re worried whether there was any damage to the Hotel or surrounding area. We’re already talking about coming again during apple season. Thank you very much—everything was truly delicious.

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.

We stayed here as a family to celebrate my and his birthdays. The Room was spacious, and everything—the toilet, bath, beds—was impeccably clean. The open-air bath was also at the perfect temperature, and it was clear it had been thoroughly cleaned. We ordered the BBQ and breakfast! The Awaji beef was excellent quality—tender and absolutely delicious. All the other dishes provided were stylish as well, and each paired perfectly with wine. I wondered if it would be enough… but it was more than enough—we couldn’t finish everything! I debated choosing No Meals Included and bringing our own ingredients, but I’m really glad we ordered the meals. If I had to mention one thing… there weren’t many dishes. In the morning, we planned to enjoy Sora Villa’s special sandwiches with coffee and onion soup, but there were only four mugs, so I wished there had been bowls for soup. In the morning too, we soaked in the open-air bath while listening to the waves rolling in around sunrise, then relaxed on the terrace with drinks and conversation. We were able to spend a truly relaxing and elegant time. Next time, we’d like to bring our dog as well—and visit again together.

The Room was clean, and there was a modern desk lamp that allowed wireless charging for iPhones. I really liked this new type of Hotel and would love to stay again.

Nestled in lush mountain greenery, this was an Accommodation where the mind truly unwinds. The Room, filled with natural light and comfort, offers beautiful views through large windows—and simply gazing at the greenery beyond makes you feel pleasantly removed from everyday life. Most memorable of all was the Onsen. As I surrendered to the water bubbling up from beneath my feet, its gentle mineral quality seemed to seep slowly into my body, and I could truly feel the unique restorative power of Tsuta Onsen. The meals featured an abundance of local Aomori ingredients, allowing us to savor the richness of the region in every dish. The tasteful calligraphy and paintings by Keigetsu Omachi displayed throughout the building also conveyed a deep sense of this Accommodation’s history. Nature, Onsen, cuisine, and culture. Spending unhurried time with my family while surrounded by all of it became an unforgettable memory. I would love to return with my whole family again in a different season.

I stayed here four years ago and came back because I was craving soba. The Onsen water still has that silky feel, and it’s as wonderful as ever. This time I enjoyed a Multiple Night Stay and was able to truly relax. The soup curry at breakfast was also delicious, so I bought soba dipping sauce and packaged curry as souvenirs. We laughed remembering how last time we wondered, “Can we get through this way?” and then had to turn back from a dead-end road—classic Hokkaido travel. It really reminded me that eastern Hokkaido has great Onsen Accommodations. I’d love to come again.