Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 27Halaman 目

Due to a change of plans, I made a Reservation the day before. It was a rainy day and I arrived early, but I was able to choose a book from the many available and enjoy reading at a relaxed pace with a cup of coffee in hand. The spacious bath, especially the bubble bath, was very soothing. The meals were so plentiful that I couldn’t finish everything. The sunrise the next morning was beautiful. There were also goats and rabbits, and if it were closer, it’s a place where I’d love to bring my dog for a Multiple Night Stay.

A girls’ trip to celebrate my friend’s birthday. We planned to relax at the Hotel, and it was even more soothing than we expected. Check-out was at 11:00, so we could take our time in the morning while gazing at the ocean. The view was truly amazing, and the ocean scenery from our Room, the open-air observation bath, and throughout the Hotel was incredibly calming. Listening to the sound of the waves, we were able to enjoy a slow and luxurious time. Every meal was delicious, and we enjoyed dishes that made great use of local ingredients. Everything looked beautiful as well, and you could tell each item was carefully prepared. We would definitely love to visit again. Thank you very much.

I think this Hotel will satisfy a wide range of guests, from families with children to older travelers. There are outdoor activities, and inside the Hotel you can enjoy a traditional snack corner, table tennis, karaoke, bowling (it’s old and may not be operating), a pool, a manga corner, and a game corner (probably for younger kids). There may be even more. The meals are luxurious every time. It makes you want to come back. This was my second stay, and I’d love to visit again! The Hotel is also close to Lucky Pierrot and downtown Hakodate, so the location is great.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

The welcome herbal water drink was delicious—absolutely amazing!! This is truly a tropical paradise, a Resort Hotel. The view from the ocean-view Room was breathtaking—it really felt like “time, please stop!” As we left the Hotel from the parking lot, a handsome front desk staff member waved goodbye, which left a wonderful impression. It was an excellent Hotel that made us want to come back.

This was my first stay here, and it was extremely satisfying. I stayed at Shangri-La the day before, but this exceeded my expectations (of course, I also like Shangri-La). Every staff member I met provided impeccable service, and it felt truly pleasant. They kindly accommodated a Room upgrade and late check-out as well, making it a genuinely fulfilling stay. The complimentary minibar was great, and personally I especially loved the bathroom. With the upgrade there was also laundry available, so I could do my washing—overall I was truly satisfied. Although I often stay at Shangri-La, Palace, or Ritz, I would like to recommend this place to friends as well. Sitting in the Room’s arflex chair, enjoying minibar drinks and snacks while reading—it was absolutely wonderful!! Thank you very much!!

The front desk staff welcomed us kindly, and we enjoyed the delicious welcome drink. The amenities were well stocked with a variety of teas, and we were happy to find face masks as well. The Room was clean, and the bathroom facilities were very comfortable. We would like to stay again. Thank you very much.

Thank you as always for your hospitality. I was able to enjoy another comfortable stay. Although the temperature was high, the cold towel service was excellent. I look forward to staying with you again.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.

As always, we had a relaxing stay. Thank you very much. Compared to the past, it felt like there were fewer dishes, but given the times, I understand that can’t be helped. I was also happy that you still served rockfish. Just one thing I noticed: I wish there had been a bit more sauce for the rockfish.

The location was excellent, and the views of Sanshiro Island and Suruga Bay from the Room, the bath, and the lobby were amazing. There were complimentary drinks and tokoroten available in the free lobby, and the private family bath was open—everything could be used without a Reservation. The night view from the rooftop was also wonderful, and we enjoyed it like a vacation home. The staff service was outstanding as well. We would love to stay again.

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

I stayed here with my mother and nephew on a trip for three. We were able to relax in a separate Room, and we could also borrow colorful yukata. This trip was to help cheer up my mother before she begins medical treatment, so it was truly wonderful. Breakfast was gently seasoned, and it seemed my mother was able to enjoy plenty of it as well. I would love to stay again. Thank you very much.

We visited with our dog to celebrate my parents’ 60th birthday. The staff were kind, and the Ryokan was welcoming to both people and dogs. We were very satisfied with the meals! The Room and the in-room bath were spacious and very comfortable. Thank you very much.

The Hotel was clean, and we enjoyed delicious meals. However, it was exactly sunset time, and it was disappointing that the curtains were closed so we couldn’t see it. The Onsen had a wonderfully silky texture that left our skin smooth! We used it three times. One thing that concerned me: when we arrived, a staff member came to take our luggage. While we waited with our dog in a stroller, we were told to wait outside until check-in at the front desk was completed. Waiting outside in the summer heat didn’t feel appropriate. If possible, I would have liked to wait inside—even in a corner of the lobby—while only one representative went in to complete the check-in. I heard that around autumn there will be a new Accommodation where guests can stay with their dogs, and I’m looking forward to it! I would also be very happy if there were a dog run.

The Facility in the guest room was excellent, the meals were very delicious, and above all, the service provided by the staff was outstanding, creating a very comfortable atmosphere. I would love to visit again. Thank you very much.

We stayed here to celebrate my mother’s birthday, and thanks to the wonderful hospitality, it was truly a great trip! Everything was spotless, the bath was very relaxing, and everyone’s thoughtful care was exceptional—we would love to stay again. Thank you very much for such a wonderful experience.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.