Nationwide × Highly rated Hotel·Ryokan - 27Page Number

We stayed here to celebrate a proposal—one of life’s most important milestones. What impressed us most during our stay was the thoughtful attention from everyone, especially the person in charge. For the surprise proposal, they handled everything flexibly to match the situation, including preparing and handing over the cake and bouquet, which allowed me to feel at ease on the day. Thanks to that support, it became an unforgettable, truly wonderful time. Every dish was genuinely delicious, and the explanations were perfectly paced—not too long or too short—so we could enjoy not only the flavors but also the dining experience itself. The atmosphere inside the Accommodation and the views were also outstanding, and we were able to relax from the heart. Above all, we were so happy that their desire to make our stay memorable came through in every interaction. Thanks to them, both my partner and I naturally found ourselves saying, “Let’s definitely come back for anniversaries,” and it became two irreplaceable days for us. I am truly grateful that we could welcome such an important moment of our lives at this Accommodation. This is a wonderful Accommodation I can confidently recommend to anyone who wants to spend special time with someone important—whether for a proposal or a wedding anniversary. Next time we visit, I hope we can return as husband and wife.

This was my first stay here, and it was extremely satisfying. I stayed at Shangri-La the day before, but this exceeded my expectations (of course, I also like Shangri-La). Every staff member I met provided impeccable service, and it felt truly pleasant. They kindly accommodated a Room upgrade and late check-out as well, making it a genuinely fulfilling stay. The complimentary minibar was great, and personally I especially loved the bathroom. With the upgrade there was also laundry available, so I could do my washing—overall I was truly satisfied. Although I often stay at Shangri-La, Palace, or Ritz, I would like to recommend this place to friends as well. Sitting in the Room’s arflex chair, enjoying minibar drinks and snacks while reading—it was absolutely wonderful!! Thank you very much!!

The front desk staff welcomed us kindly, and we enjoyed the delicious welcome drink. The amenities were well stocked with a variety of teas, and we were happy to find face masks as well. The Room was clean, and the bathroom facilities were very comfortable. We would like to stay again. Thank you very much.

Thank you as always for your hospitality. We had another comfortable stay and look forward to staying again in the future.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.

As always, we had a relaxing stay. Thank you very much. Compared to the past, it felt like there were fewer dishes, but given the times, I understand that can’t be helped. I was also happy that you still served rockfish. Just one thing I noticed: I wish there had been a bit more sauce for the rockfish.

The location was excellent, and the views of Sanshiro Island and Suruga Bay from the Room, the bath, and the lobby were amazing. There were complimentary drinks and tokoroten available in the free lobby, and the private family bath was open—everything could be used without a Reservation. The night view from the rooftop was also wonderful, and we enjoyed it like a vacation home. The staff service was outstanding as well. We would love to stay again.

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

I stayed here with my mother and nephew on a trip for three. We were able to relax in a separate Room, and we could also borrow colorful yukata. This trip was to help cheer up my mother before she begins medical treatment, so it was truly wonderful. Breakfast was gently seasoned, and it seemed my mother was able to enjoy plenty of it as well. I would love to stay again. Thank you very much.

We visited with our dog to celebrate my parents’ 60th birthday. The staff were kind, and the Ryokan was welcoming to both people and dogs. We were very satisfied with the meals! The Room and the in-room bath were spacious and very comfortable. Thank you very much.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

The Hotel was clean, and we enjoyed delicious meals. However, it was exactly sunset time, and it was disappointing that the curtains were closed so we couldn’t see it. The Onsen had a wonderfully silky texture that left our skin smooth! We used it three times. One thing that concerned me: when we arrived, a staff member came to take our luggage. While we waited with our dog in a stroller, we were told to wait outside until check-in at the front desk was completed. Waiting outside in the summer heat didn’t feel appropriate. If possible, I would have liked to wait inside—even in a corner of the lobby—while only one representative went in to complete the check-in. I heard that around autumn there will be a new Accommodation where guests can stay with their dogs, and I’m looking forward to it! I would also be very happy if there were a dog run.

The hospitality was outstanding. From check-in to check-out, the staff were consistently attentive. Especially at checkout, they even wiped the car windows. It had rained the night before, so the windows may have been dirty, but this was the first time anyone has ever done that for me—I was truly impressed. Both the quality and quantity of the meals were very satisfying. Dinner featured a duck hot pot as the main dish, along with plenty of extras such as sashimi and Kasumi crab (benizuwai crab). Everything was delicious. If I had to mention anything, it would be that the Ryokan’s bath is small and it’s a bit away from the center of town. Personally, I enjoyed walking around while exploring and visiting different public baths, and they also said they could drive guests there upon request. As for the small bath at the Ryokan, I think it works well if you make use of the public baths too while still enjoying what’s available on-site. I would definitely like to stay again. Thank you very much for everything.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.

No matter how many times we visit, Osawa Onsen never disappoints. We were very satisfied again this time, including the attentive service from the staff. On the drive home, we were already planning when to come back next. Thank you very much.

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

The staff were incredibly friendly and kind! The Onsen was amazing, but what impressed me most was the hospitality. And the kimbap was unbelievably delicious. On the second day they kindly served inari sushi, but I liked it so much I wanted to eat kimbap two days in a row!! The building is old, but it felt like visiting the countryside, and everything was thoroughly cleaned and spotless.

The views from the window—an unmanned station and the sea—were beautiful, and we were able to relax at a leisurely pace. Every dish was delicious, and we thoroughly enjoyed the crab and shrimp. The Accommodation was quiet throughout, with a soothing atmosphere that made time feel as if it were gently passing by, allowing us to forget everyday life and truly unwind. It’s an Accommodation I’d love to visit again in a different season.