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We stayed with our two dogs and three generations of our family. We were able to be with our dogs the whole time, the meals were delicious, and we could bring them into the restaurant as well. They even served unseasoned meat for the dogs. The staff were kind and the service was excellent. The room was clean, and there was an indoor dog run—both people and dogs were very satisfied.

Because it was a three-day weekend right at the start of summer vacation, it ended up a little over our original budget—but we wanted to stay here so badly that we made the Reservation anyway. And once we actually stayed… it was worth every yen—no, even more than that. We had an absolutely wonderful time. The location was even better than expected: right in front of us were white sand and a blue sea. There were quite a few families and international guests, but at night it was very quiet. You can head straight to the beach from the Hotel, and everything was thoughtfully prepared—dedicated beach sandals, a washing machine, towels, and more. I also really appreciated that when you take off your slippers there, you can place them neatly into a shoe box labeled with your Room name—something I found especially reassuring as someone who’s a bit particular about cleanliness. The Room was truly spacious, spotless, and very functional. Everything felt refined from corner to corner—the washbasin, furnishings, wall colors, decorations—all beautifully coordinated and calming. A small detail, but the loungewear fabric was very soft and had buttons so it stayed in place comfortably. The semi-open-air bath in the guest room had excellent water quality and temperature. Being able to soak slowly while looking out at the ocean—with no insects flying around—was pure bliss. We enjoyed our in-room meals while chatting pleasantly with our attendant; everything was delicious. The simmered whole kinmedai (splendid alfonsino) was especially impressive—large and full of flavor—truly “this is Izu!” That said, personally I would have preferred beef as steak (even a small portion) rather than chilled shabu-shabu wrapped with vegetables. If many guests are older adults, it would be great if there were an option available even with an additional charge. Breakfast included many dishes as well—I ended up eating quite a lot first thing in the morning! Overall this Accommodation deserves high marks across the board; if I had to be strictly critical, dinner alone could have felt slightly more luxurious or surprising—something that makes you think “This is exceptional—I’ve never tasted anything like it.” Even so, it was such a wonderful Accommodation that I absolutely want to return again next year. Thank you very much.

We stayed in one of the few Rooms with a private open-air Onsen bath. The interior was very stylish and lovely! Because it’s not a large Facility, we rarely ran into other guests. The staff were also very friendly and made us feel at home. The meals were more than satisfying for us as a couple, and hot dishes were served at just the right time so they wouldn’t cool down. We’ve visited many Onsens, but the milky Onsen here felt so wonderful that we’d love to soak in it again. We were truly impressed to have found such an excellent Accommodation where we could fully enjoy the Onsen!

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

The breakfast buffet was so wonderful it made me think, “Is this really free?!” Even though we made a difficult request due to our schedule, the staff responded kindly and carefully—thank you very much.

We had a very comfortable stay. The staff were very pleasant, and we were satisfied with the drinks in the lounge. Beppu has wonderful hot springs, so we visit often, and we would like to stay here again as it is a great hotel.

Although the weather wasn’t great, we were able to enjoy a BBQ and a campfire thanks to the covered area. Bringing our own items was allowed, so we brought alcohol without hesitation—even glass wine glasses. We couldn’t get the jacuzzi’s automatic hot-water filling function to work properly. The staff showed us how to use the projector. If you have any questions, don’t hesitate to ask for help—you’ll enjoy your stay even more.

Thank you for the past three days. We had a very comfortable stay, and we sincerely appreciate the kind and attentive support from all of your staff.

The breakfast was really delicious, It’s an easy walk into town for shopping, The Room was clean, though it might feel a bit small. Still, it’s a great Hotel and we had a wonderful stay. We’ll come again.

It was a very comfortable Hotel. The staff were kind, and the Room had a calm atmosphere, which was great. One disappointing thing was that the refrigerator did not get cold at all.

Dinner was excellent. It was very delicious. The escargot baked in puff pastry was especially outstanding. I’d love to stay again!

This was my first stay. The staff were exceptionally well trained, and their attention to detail was outstanding. We had dinner at Ryozen inside the Hotel; both the portion size and the taste were excellent. We also enjoyed many delicious wines. The amenities were great, and I would love to visit again soon.

I first stayed here in January 2026, and this was my second visit. This time I returned in the season of fresh greenery, and along the several dozen meters from the accommodation building to the separate Onsen building, white citrus blossoms were in full bloom. I was able to enjoy their sweet fragrance while soaking in the Onsen. It’s wonderful that each season brings new discoveries. The meals were consistently high quality, and I was satisfied with both the taste and portion size.

It was a highly satisfying stay. The Room was clean and well maintained, and we were able to relax comfortably. The staff were polite and kind, and we truly felt their warm hospitality. For dinner, we could choose kamameshi from three options and enjoyed it freshly made. Breakfast also offered a wide variety of dishes to go with rice, so satisfying that we ended up eating more than usual. Although the bath is not a natural Onsen, it was spacious and very relaxing, helping us fully recover from travel fatigue. The location is excellent and very convenient as a base for sightseeing. We would definitely like to stay here again when visiting Arashiyama.

I’ve stayed here many times, and this was the first time I was impressed that breakfast seating was open. Also, since it’s bonito season, they served a generous portion of delicious bonito sashimi in the morning! This is an area where even the grilled salmon is unbelievably good, so breakfast was already high quality—and then they added sashimi too. I was very satisfied! The Room and Facility are a bit old, but if that doesn’t bother you, I think it’s a great Accommodation. It’s also close to a convenience store.

Only the representative needed to register in advance, but signatures from all guests were required at check-in, and the tablet interface was a bit hard to understand. The Hotel was very clean, and we had a comfortable stay.

The room was spacious, and we were able to relax and take our time. It would have been nice to have an elevator, though... I wonder if the bath was an Onsen? We left without asking. All the staff were kind and pleasant. The night view was amazing—perfect!

The free-flowing Onsen water pours vigorously from the wall into the indoor bath, and in the open-air bath it cascades like a waterfall from the rocks—something Onsen lovers will truly appreciate. This was my father’s favorite place, and he was very happy. The meals were delicious and just the right amount. On the way to the large public bath, it was fun to see carp gathering where the spring water flows and bathing under it like a waterfall shower. The Room felt refreshingly cool with lush green trees outside. Thank you very much for your hospitality.

I enjoyed soaking in Zao Onsen’s strongly acidic, milky-white water with a distinct sulfur scent—this is what an Onsen should be like. Since it’s an old building, there are countless flaws if you start pointing them out, so I stayed while telling myself that’s just how it is. The staff work hard, but not at a level that truly impresses. The meals featured many local specialties and were good, but the rice—the most important part—was too firm at dinner and far too soft at breakfast. This Accommodation is recommended for those who love Onsen.

Thank you for your courteous service, which made us feel at ease during our stay. We would love to stay again next time.