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We stayed in one of the few Rooms with a private open-air Onsen bath. The interior was very stylish and lovely! Because it’s not a large Facility, we rarely ran into other guests. The staff were also very friendly and made us feel at home. The meals were more than satisfying for us as a couple, and hot dishes were served at just the right time so they wouldn’t cool down. We’ve visited many Onsens, but the milky Onsen here felt so wonderful that we’d love to soak in it again. We were truly impressed to have found such an excellent Accommodation where we could fully enjoy the Onsen!

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

Having a bathhouse on the first floor was very convenient. It helped me relax and recover from my fatigue.

We chose this Accommodation because it offers views of Lake Biwa. The scenery throughout the property was exactly as shown in the photos on the website, and we were captivated by the refined design and attention to detail. We booked a Plan that included breakfast and dinner, and every dish made generous use of local ingredients and was truly delicious. We would love to return, and we would also like to recommend it to someone special. Thank you for your warm hospitality.

We stayed here for our first trip to show appreciation to my parents. Hoping my mother with rheumatoid arthritis could enjoy the Onsen, we chose a Room with a private bath. The food was excellent—especially the broth, which was outstanding, and I ended up drinking all of it with every dish. All of the staff were courteous, and even the cleaning staff stopped to greet us. My mother was very happy as well. We would like to stay here regularly. Thank you very much.

I stayed here the night before visiting Meiji Village. The building might be a bit old, but I was drawn to the natural onsen and made a reservation. It was the first day of a three-day weekend, but the bath after check-in was not crowded, so I could relax. I used the microwave to heat up dinner that I brought to eat in my room, but since someone else was using it, I had trouble until a staff member at the front desk kindly offered to warm it for me there. The room's table was a small portable one, which I've never seen even in business hotels before. Not having face towels available was also inconvenient. At the hotel where I stayed the next day, bath towels were prepared separately near the front desk; it would be nice if they could do that here as well. The staff's service overall was very pleasant and accommodating. If I stay again, I'll make sure to bring my own towels!

Conveniently located near the subway exit. The room was clean and comfortable. The breakfast smoothie and mango yogurt were delicious. The soup curry was spicy and tasty. One disappointing thing was that when I opened the toilet lid, there was a sewage smell, and it persisted throughout my stay.

Conveniently located near Yamato-Yagi Station, making it easy to travel in any direction toward Oku-Yamato. The Room feels a bit dated, but it is simple and clean. The bathroom and toilet were also clean, and I stayed comfortably. Breakfast is available for 500 yen; it’s like a café morning set, but surprisingly good.

This is a wonderful Hotel!! When making our Reservation, I called with various questions, and they answered everything kindly and thoroughly. Even when we arrived late for check-in at 6:00 p.m., they quickly arranged dinner so we could make it to the Yokagura performance, and we were able to go with plenty of time. The Room and the entire property were spotless, and everything was excellent—the soothing large Onsen bath, well-stocked amenities, and innovative two-way pillows that let you choose the height and firmness. We made a Reservation for two Rooms for three adults. Since the Rooms were different types, we assumed they would be on different floors, but they placed us in adjacent Rooms. My father has difficulty walking, and his Room was near the elevator, which was a huge help. I believe this was their thoughtful consideration—thank you very much. It’s clear that all staff provide warm service, work carefully, and always put guests first—this is truly an outstanding Hotel. We were moved by the breathtaking Takachiho Gorge we had long dreamed of seeing as well as Yokagura at night. Relaxing at this wonderful Accommodation made my father’s 80th birthday celebration and my birthday an unforgettable memory! To all the staff members—thank you so much!!

Because it is very close to Subway “Kita-Nijuyo-Jo Station,” it was a real help for travelers with lots of luggage. There is also a convenience store nearby, which was very convenient. The bed was comfortable, and I was able to enjoy a pleasant stay at the Hotel.

Our family of three (two adults and one older elementary school child) stayed here. The Facility was exceptionally well maintained throughout—spotlessly clean and beautiful everywhere. It was a wonderful place I can confidently recommend to others! Here are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Beautifully balanced meals: The ingredients prepared in the refrigerator were the perfect amount—not too much, not too little. The colors and presentation were lovely, everything felt very clean, and we were excited even before eating. The selection of complimentary drinks included in the Accommodation Fee was also excellent! User-friendly kitchen: The dining kitchen was spacious and easy to move around in, and the grill was simple to use, making cooking fun. A fully equipped authentic spa: Not only a bath, but also a sauna and cold plunge pool—an incredibly relaxing experience. ◯ With hopes for future improvements (why we rated 4 stars) The boundary between indoors and outdoors on the way to the open-air bath was very slippery, so we placed towels down ourselves as a precaution. Guests with small children or elderly family members may want to be especially careful. Moving between the Room, toilet, bath, and dining area requires outdoor footwear throughout, but we found the provided shoes a bit difficult to wear. More slip-on options would make it even more comfortable. That said, our overall satisfaction was extremely high—so much so that these minor points hardly mattered—and it became a great memory for us. We would love to stay again!

It was a quiet, relaxing, and stylish Accommodation. From the Setagaya-Daita ticket gate, the lush green path felt like arriving at a sightseeing spot you wouldn’t expect to find in the city center—it was wonderful. The late-night ochazuke and breakfast were both delicious, the Room was spotless, and I slept soundly—an amazing staycation. I worried the bath might be crowded if there were day-use guests, but it wasn’t at all; both at night and in the morning I had it all to myself, which was great. It was very clean as well. There is no cleansing oil or face wash in the bath area, so be sure to bring your own from your Room. I couldn’t make it to the tea lounge or bar because I was already full, but everything looked delicious. My child happened to be quiet so it was fine, but since this is a calm Accommodation, energetic kids might stand out. I didn’t see many families with children. Also, there are shoji screens in the Room, so if you have a child who might tear them you may feel on edge during your stay. At meals they provided a child’s chair and cutlery for us, which was extremely helpful. Going far for an Onsen can be tough, but here you can relax and enjoy an Onsen and great food with satisfaction comparable to an Onsen resort—right in central Tokyo—so I highly recommend it!

Although it is a long-established Hotel, it was clean just as the Reviews said. We made good use of the water dispenser and microwave. If I have the opportunity again, I would like to stay here.

It was very comfortable. The front desk and restaurant staff were cheerful, courteous, and efficient, and the Room and restaurant were clean with excellent air conditioning—an outstanding Hotel in every way. The next morning’s breakfast buffet menu was posted in the lobby, which made me look forward to it from the night before. The signature jingisukan (grilled lamb), curry, and fried fish cake with corn were all delicious. If I have the chance to visit again, I will definitely stay here again.

Pros: Friendly service. Great location—close to Yubatake and with parking available. Clean and well maintained. I used the bath at night and in the morning, and had it all to myself both times. The bread was delicious. Cons: The TV screen is small, so keep that in mind if you plan to watch TV. You can hear footsteps in the hallway. There were no slippers (they might be available), which wasn’t a big issue but felt a bit unusual.

This was our fourth trip with our Toy Poodle, Fukumaru! We didn’t want to leave him alone in the Room, so it was very helpful that we could bring him to the dining area. As a pet-friendly property, we were able to relax and enjoy a comfortable stay, and we were very satisfied. We’d love to visit again someday.

The rooms were very well cleaned, and the meals were made with great care for the ingredients, so we felt at ease. This is a Hotel we want to visit again and again. The staff were friendly and kind, and we were able to truly relax. Thank you very much.

Unbeatable value for money. I was satisfied with everything.

It was my first stay in a while, and thank you for upgrading me to a larger Room. It was a very hot day, but Nanko was nearby and I enjoyed it. The Room was comfortable, the Hotel felt calm throughout, and the staff were kind, so I was able to relax very well.

This was my first stay with my 4th-grade daughter. Not only the Room, but also the floor and elevators had a ship theme. We had just come back from DisneySea, so we felt a little sad to leave it behind, but once we entered the Hotel, we could immerse ourselves in that atmosphere again, which was wonderful. The Room and beds were small, but for two women it was not a problem at all. The bathroom is also small, so if you are staying with a man, I think a different type of Room would be better. The breakfast buffet had a wide variety of staples, main dishes, side dishes, and drinks, and everything was replenished quickly—it made for an enjoyable morning. The food was delicious and we could eat at a relaxed pace, so I’m glad we chose the plan with breakfast included.