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It was convenient to take the JR from New Chitose Airport to Otaru, and from the station we could walk through the covered arcade to get there. The canal was also within easy walking distance, and the former Bank of Japan Otaru Branch was nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. The vanity area in the Room had a slight musty smell. The soup curry at breakfast was very delicious. We could make Eggs Benedict ourselves, which our child enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was excellent. Since it was during summer vacation, there were lines for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we really liked it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be available only for one hour from 8:00 PM, and making a Reservation is probably recommended.

Unexpectedly, the breakfast was a real feast. Although it was said to be close to the station, I couldn’t find it and called because I’m elderly. The bath was spacious and very nice as well. The Hotel staff were kind.

The Hotel was much more stylish than I expected, and I felt it was a great value for the price! The TV was large, and the room was comfortable and clean. I checked the nearby restaurant recommendations from the Hotel staff shown on the TV and went to one that was absolutely delicious. Overall, I’m very satisfied, and I really love Oita.

The staff were friendly and welcoming, and I had a very comfortable stay. I had stayed here once a few years ago, and it felt like the Room and bath had been renovated, which I was very pleased with. Tokachi has so much delicious food, so I was happy to enjoy the Tokachi beef steak for dinner. The French toast at breakfast was also wonderful—I poured plenty of maple syrup over it, and it was especially delicious with a sprinkle of cinnamon. I would love to stay again!

In the latter half of a three-day weekend, our schedule opened up, so we quickly found this place and made a Reservation. We asked to Change the Reservation from the Room we had booked to a new Japanese-modern bedroom with beds—and it was absolutely the right choice. We had a very satisfying stay. We woke up at 4:00 a.m. and watched the World Cup final on the projector’s large screen. It became my favorite Room I’ve ever stayed in. The Onsen was too hot for us as a couple. Both dinner and breakfast were delicious. The staff were also excellent. They even walked us to our car on departure, and wiped down our windshield that had gotten dirty from the rain at night—truly outstanding hospitality. This is a Ryokan we would love to visit again.

It’s becoming my regular Accommodation for trips to Tokyo. I’m always very satisfied with the staff’s excellent service, the cleanliness of the Room, and especially the breakfast. This time, though, I felt it wasn’t really “Premier.” First, the disposable slippers that used to be in the Room were gone. When I asked at the front desk, I was told they had discontinued them. Maybe because there are many international travelers, or perhaps a cost-cutting measure under the name of being eco-friendly… That said, they told me they could bring them to my Room upon request. I prefer relaxing barefoot in the Room, so I asked—sorry for the trouble. Also, there is an amenity bar in front of the elevator to the guest floors, but compared with recent Business Hotels it felt limited in variety and somewhat poorly arranged. The breakfast I was most looking forward to was delicious. However, it was a bit warm and humid inside; if it were a little cooler, I think I could enjoy it even more. The building is directly connected to the station and convenience stores, and there are many commercial buildings nearby so dining options are plentiful. It’s one of my favorite Hotels, so I hope to see improvements.

My husband wasn’t feeling well at check-in, and you responded promptly, which was very helpful. Everyone greeted us warmly, and the staff were very pleasant. The Hotel is close to the station, and there is also a supermarket in the same building as the Hotel, which was very convenient. We stayed with our 1-year-and-10-month-old child and had no particular issues; we were able to spend our time comfortably. Thank you very much.

Everything was excellent, and we were very satisfied with this Hotel! We’ll definitely stay again soon.

The view from the Room was enjoyable, with a clear look out over various roads. The temperature in the large public bath was not too hot—just right for me, comfortable enough to stay in for a long time. The lounge was cozy, and I used it before and after check-in, after bathing, and even after check-out. I also thought it was fun that there were games like Othello available. There were many young staff members, and everyone was kind with wonderful smiles. Thank you very much.

The day before my stay, I noticed a mistake in my Reservation and contacted them. They responded politely, explained any additional charges, and I was able to stay without any issues. The cleaning staff also greeted me with a smile, which made it a wonderful trip. I would like to stay again!

We were able to relax in a Room with a great view. Dinner was served in the Room, so we didn’t have to move and could take our time. The parking lot felt a bit far away. It seems there are many foreign staff members these days, and they provided courteous service. We would like to stay again.

Thank you very much for your thoughtful hospitality from check-in to check-out. We look forward to staying with you again.

Thank you very much for taking such great care of our son and his wife and for all your wonderful hospitality! They were both very happy, and I’m sure it became a lovely memory for them!

This was our second stay. All the staff provided very courteous service. The meals were delicious, and the Onsen and the entire property were impeccably clean. The views from the restaurant and the top-floor guest room were truly wonderful. There is also a day-use Onsen within easy walking distance, so we were able to enjoy a variety of experiences. We would love to stay again. Thank you very much for everything.

In June 2026, I stayed one night at Dormy Inn Kanazawa. It’s close to the station, and it was great that they could store my luggage when I arrived in Kanazawa, and also keep it for me after checkout the next day. The Room was simple and very clean. The air conditioner had a remote control, so I could adjust it myself, which was convenient. There was water and some snacks in the refrigerator, and I enjoyed them. The Onsen is on the 14th floor, and you can go there in loungewear and slippers. Shampoo, conditioner, and body soap are provided, and at the sinks there is a hair dryer as well as toner and lotion. After the Onsen, I also had ice cream and coffee. In the morning you can have a probiotic drink. However, when I went at night it was crowded, and some guests reserved washing stations by leaving their personal items there even though shelves are provided for belongings—so I had to wait a few minutes. That’s why my rating is 4 stars. It would be helpful if a clear notice could be posted to discourage this behavior so everyone can use the facilities comfortably. There is also complimentary “yonaki soba” (late-night noodles) served after 9:00 p.m., and since the portion isn’t large it was easy to finish. I traveled with my family, and they also said they liked the Onsen very much. My overall impression: great location near the station, polite staff service, plus nice extras like ice cream, coffee, and late-night noodles. I would like to stay again.

Thank you for taking care of us. I stayed for the third time on this trip, as I was visiting relatives’ graves. Mr./Ms. Hatta’s bath is always kept very clean. Just as instructed in the Room guide, I tried soaking in the tub for 3 minutes, washing my hair, then soaking again for another 3 minutes. The jacuzzi also relieved the fatigue in my lower back. I also tried the towel pack—my skin felt moist and plump, and even three days after returning home it still feels hydrated. For dinner, everyone was completely full from the kaiseki meal. For breakfast, I always have la-ho and beef curry. The local konnyaku, homemade yogurt, and tofu were delicious as always. The person who cooks the fried eggs is always kind and attentive as well. We also always enjoy feeding the carp. I would like to stay again when we come to visit the graves.

We had a wonderful time surrounded by exceptional hospitality. First, the Shuttle Service from Odawara Station to the Hotel—and of course back from the Hotel to Odawara Station—was excellent. The view from our Room was also stunning, and we were delighted by how delicious the French course dinner was in the dining room. The Onsen water quality was great, leaving our skin moisturized and smooth. My wife has had treatments at many spas, and she said the body treatment at Spa IZUMI was the most relaxing and enjoyable she has ever experienced. The staff’s high level of service and attentiveness truly reminded us why it’s Hyatt. Everything—the Room, meals, Onsen, and service—was outstanding. Thank you very much for such a happy stay.

It was an outstanding Hotel in every way! For lunch, I had ramen at the Hotel, and it was delicious with three slices of tender seared chashu pork. The Onsen and sauna were also excellent! Every meal was delicious, and even the bread was unbelievably good!

I visit Hiroshima several times a year and often stay at this Hotel. Sometimes it’s hard to get a Reservation, but when there’s availability I book immediately. It’s very convenient—close to Hiroshima Station and the bus terminal. The Room is spacious, and the bathtub is large with a separate washing area. I’ve also made a Reservation for August.

It was very convenient, as the Hotel is close to a streetcar stop and there are shopping streets and commercial facilities nearby. I really liked the bathroom with a washing area, and the bathtub was spacious. However, the underside of the drain cover was darkened, so I would appreciate it if this kind of detail could be cleaned without being overlooked. Otherwise, it was a very comfortable Room, and I would like to stay here again if I have another chance to visit Hiroshima.