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I stayed here when visiting Ghibli Park! Even though the Reservation mistake was my fault, the staff handled it flexibly without showing any displeasure. Thank you so much! The breakfast buffet was also very delicious. I’ve stayed at many Hotels, but the service here was outstanding and made my stay truly pleasant. Not only the front desk staff, but also everyone working at the buffet was cheerful, and I had a great morning. I don’t usually stay at a Business Hotel, but when I’m in Nagoya again, this is definitely the Hotel I want to stay at!

Used this Accommodation while sightseeing around Tokachi. It is located beside Lake Kuttari at the headwaters of the Tokachi River, and with a campground nearby, the location was excellent. The Hotel felt brand-new throughout, with well-equipped Facilities, and it was a more impressive Accommodation than expected. The meals were also very delicious. The water in the open-air bath was pleasant, and it was wonderful to feel nature up close. The staff were kind as well, and I think this is an Accommodation I can recommend.

We stayed as a family, and it far exceeded our expectations—one of the most memorable hotel stays we’ve had in Japan. During our stay, when our child suddenly developed a fever, the staff responded quickly with flexible, warm, and attentive care. Thanks to their heartfelt support, we were able to relax and stay comfortable with peace of mind. We are truly grateful. The cuisine was outstanding—light and gentle on the body while fully bringing out the natural flavors of each ingredient. We have visited well-regarded food-focused inns such as renowned auberges on Yakushima, and this delivered an equally satisfying experience. In fact, it was so impressive that it even outshone the prestigious resort we visited the day before—the one known for its lion crest. We booked an entry-level room, but it was more than spacious enough and very comfortable thanks to its refined layout with no wasted space. The ocean-view jacuzzi on the terrace in particular felt wonderfully open and relaxing. (Please note: the sea directly in front of the hotel is not a location where you can simply walk in and swim/play right away, so those planning a trip centered around beach activities may want to keep this in mind.) We regularly visit many different styles of resorts both in Japan and abroad, but one night here felt far too short. It’s a place that makes us want to return every year—and ideally stay for several nights at a leisurely pace. When we visit Okinawa again, we will definitely return. Thank you very much for such a wonderful time.

Both the interior and exterior are new, clean, and functional. The parking lot is spacious, making it easy to park. The beer and sake after a bath were excellent. I tried four types of sake, and all of them were delicious. All the meals were delicious as well—the Tamba black soybean tempura was outstanding. They also had everything I wanted to drink—beer, sake, wine, and shochu—so I ended up drinking a little too much.

I usually stay at Route Inn in Tendo, but it was fully booked this time, so I stayed here as there was availability. The Accommodation is not very old, and the Onsen has plenty of space, so I was satisfied. I will stay here again.

This was my first visit to Kamikochi and my first stay overnight. The location is excellent—just 30 seconds from Kappa Bridge—and the building is very clean throughout. The dinner and breakfast buffet offered a wide variety of options, and we were very satisfied. Neither my companion nor I drink alcohol, but there was a great selection of non-alcoholic drinks as well as craft beer. We toasted with a Shine Muscat sparkling drink. There is no TV in the Room, which encouraged us to go to bed early and fully enjoy our stay surrounded by nature. If the weather is good, you can also enjoy the starry sky.

I don’t travel very often, so this may not be the best reference, but among the Hotels I’ve stayed at in various prefectures, this was the best. I was surprised that welcome drinks and alcohol were available to enjoy freely! If I had to mention one downside, it would be that the sink was small, and sometimes water splashed onto the floor when washing my face. All of the front desk staff were polite and kind, and my whole family praised them highly. I’d love to stay here again if I have the chance.

I booked fairly last-minute, but for this price—with free parking, breakfast, and an Onsen—I think it was more than worth it. It was disappointing that the Room cleaning wasn’t quite up to par, and the umbrella I borrowed was so small it felt like it was for a child. Breakfast had a decent selection of standard items. I would have been happy if there had been curry.

We were very satisfied with both the Room and the meals. We have stayed at various Ryokan and Hotels considered fairly upscale, but here we especially felt every staff member’s genuine care and dedication to ensuring guests are happy—it was a wonderful experience. My wife also said she would like to come again.

We stayed here to coincide with my husband’s refresh leave for his 5-year work anniversary. Because it’s in a quiet location and has only a small number of rooms, it was the perfect place for us as a dual-income couple to escape our busy daily routine and enjoy truly luxurious time together. The in-room bath was very spacious, and we could relax comfortably as a couple. Above all, the hot spring water felt wonderful and left our skin silky smooth. Since it’s a semi-open-air bath, we found it especially comfortable. At many other inns, private open-air baths or in-room open-air baths often have the washing area outside as well, but here you can simply open the window to make it semi-open-air—so we didn’t end up shivering while washing. During our one-night stay, we used the bath five times; even at checkout, we wished we could soak one more time and were sad to leave. The washbasin area was also spacious, so we could both get ready slowly in the morning. The meals were beautifully presented and delicious: sashimi with carefully crafted sauces, many bite-sized seasonal dishes served in a basket arrangement, and seasonal chestnut rice cooked on the spot. Breakfast was also very filling—the grilled fish and tofu were especially good. Yukata were provided as loungewear, but since I tend to get a cold stomach easily, I thought it would be nice if there were pants-style options like samue. Also, since this trip fell during our wedding anniversary month, I felt an anniversary plan would be appreciated. It wouldn’t need to be elaborate—something simple like an celebratory message on a dessert plate or taking a photo and gifting it in a small frame would make for a lovely keepsake. All of the staff were courteous and warm-hearted in their hospitality, which made this trip extremely satisfying.

Nice to meet you. This was our older siblings’ once-a-year trip to Tomakomai (meeting up with our cousins in Tomakomai), and we were very satisfied with the complimentary drinks and other services at the Hotel group’s izakaya. We also sincerely appreciate your thoughtful hospitality, including the Hotel ice cream and soba noodles after the Onsen. We look forward to staying with you again.

The hot spring water is gentle and the temperature is just right. As others have mentioned, the private bath is easy to use and absolutely wonderful.\nOur child was thrilled to experience an open-air bath for the first time.\nThe alfonsino (kinmedai) was delicious—we ordered an extra portion and highly recommend it.\nThe service and hospitality were excellent as well!\nAbove all, we were amazed by the value for money—the quality of the meals and the hot spring water at this price in this area is truly highly recommended.

I have wonderful memories of the Accommodation’s atmosphere and hospitality from my first stay, and this time I returned for the first time in seven years. I heard that during the COVID period you improved the parking area and the path to the Accommodation, and it was even easier to access than before. The atmosphere is still just as lovely, making it perfect for a relaxing stay. Both dinner and breakfast were delicious. I especially recommend the spiny lobster sashimi and the simmered golden eye snapper. This time, I also asked in advance for a birthday surprise for my friend, and you kindly accommodated my request. My friend was truly delighted, and I’m so glad I asked. Thank you very much for your pleasant hospitality and service. Above all, one of Hana Noren’s greatest charms is Toi Onsen, which helped melt away my everyday fatigue. At night I enjoyed the bath in my Room, and in the morning I woke up early to use the private bath. I truly love this time spent forgetting daily noise—the sound of flowing Onsen water and birdsong brought exceptional comfort. Thank you again for another wonderful stay. I was completely satisfied with everything. Next time, I hope to return again sooner. Thank you very much!

I stayed here twice a few years ago, and I was truly happy to be able to return after a long time. All of the staff were genuinely pleasant, and I had a very relaxing stay. In particular, thank you to Mr./Ms. H (I’m using an initial as I’m not sure if it’s okay to share the name) who assisted with my check-in. One thing only: I used FORNI for both dinner and breakfast. At dinner, my meat was upgraded, but I wasn’t asked about my preferred doneness. At breakfast, we were told it would be a choice of main dish plus a semi-buffet, but later we were informed that choosing the Japanese set would not include the semi-buffet, which was a bit disappointing. Even so, this is truly a wonderful Hotel. I look forward to visiting again.

I was surprised to find my skin felt so smooth the next morning. The hot spring and large public bath were excellent. Dinner is served in a semi-private setting, so you can relax and enjoy your meal. Breakfast is buffet-style with a wide variety of options, and both Japanese and Western dishes are delicious. I went back for seconds of the clam miso soup. There is also a shuttle bus to the station, making it convenient even if you’re not driving.

The staff were very kind and attentive, and I was very satisfied.

I’ve stayed in many places, but this was the best. The Room was clean and well maintained, and the front desk staff were very polite and attentive. There are no meals provided, but they kindly recommended nearby restaurants. I definitely want to stay here again.

No matter when you stay, the thorough cleaning makes it a comfortable place to spend time. The kitchen is fully equipped, so you won’t have any trouble, and BBQ tools are also provided. When we met the staff at the gate at checkout, they kindly saw us off, and we felt great until the very end—we’d love to stay again!

I was truly impressed by the warm hospitality and the kind, attentive service. The meals used locally sourced ingredients and offered a wide variety of dishes. I also appreciated the thoughtful hospitality shown even with private in-room dining rather than eating in the dining hall. The hot springs were wonderful as well—there were free private baths, and since there happened to be fewer guests during my stay, I was able to enjoy them fully. It was an excellent property, and because it is so great, I would like to share two points that stood out so it can become even better. 1) It took quite a long time for the shower water in the bath area to reach a comfortable temperature. This might be tough in winter. 2) The “Constellation Bath” (Seiza-no-Yu) is listed on the brochure and on elevator signage, but it seems to be currently unavailable, so it may be better to remove or update those references. In any case, overall this was a very pleasant stay and a highly recommended property that fully deserves its great reputation.

Twelve of us gathered to celebrate my father’s 88th birthday. The Premium Suite Room was more than spacious enough for six people per Room, and we were completely satisfied. Drinks and snacks were free, and the service was exceptional. We also enjoyed table tennis and karaoke, and we owe this wonderful gathering to this Hotel. Thank you very much.