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From the moment we arrived, everyone greeted us with smiles and the service was very pleasant. However, only the two young female staff members at the evening BBQ area seemed to be working in a very unmotivated way. While everyone else provided great service with a smile, that was disappointing. Also, the bath drain in the Room did not work very well. Still, the food was delicious and the Facility was clean, so overall we were satisfied.

It was clean, spacious, and comfortable! I was very satisfied with this quality at a price comparable to a regular business hotel. The response when I called several times in advance about the facility was also very good, and although it was a trip with a small child, they prepared a diaper trash can without us even requesting it, so I was very satisfied with the service as well. The only thing that bothered me was that the site says "fully automatic washer-dryer," but in reality, it was just a regular fully automatic washing machine without a dryer. I didn't particularly need to use it, so it wasn't a problem.

The price is incredibly affordable, and breakfast is included. Above all, the staff are very friendly, so I would like to stay again if I have the chance. Just one thing: while sleeping in bed, I could hear mosquitoes. Honestly, it may be unavoidable, but I felt it would be helpful if the Room had mosquito coils or other preventive measures.

The Room and building may feel a bit old, but the Room offers a view of the sea, and the peaceful atmosphere made it a perfect place to relax and enjoy time with my dog. Both dinner and breakfast exceeded expectations with their delicious taste and generous portions, leaving us completely satisfied! The breakfast performance of grilling horse mackerel at the table was especially fantastic. Many of the staff members are from overseas, but they provided excellent service with warm smiles and great attentiveness. I would love to stay here again with my dog!

I love Onsen Ryokan and stay at Onsen Accommodation around the country, and this one was an especially great find. From the moment I stepped into the lobby, the atmosphere lifted my spirits, and every dish was delicious and felt carefully prepared. The staff were also very friendly and created a comfortable, welcoming space. A private bath isn’t essential, but I’d love to use it if available—so I hope it can be repaired.

The staff are kind. The floors are spotless and shiny. The Room has large windows, and the greenery by the pond is soothing.

Very satisfied because I can use Honoka-no-Yu. The freely available kitchen is also a huge help. The Room and Facility are excellent. If I had to mention one thing, since it’s a cabin-type Room, some people may be concerned that it cannot be locked.

The cuisine, room, Onsen, and hospitality were all wonderful at this Ryokan. The price was also very reasonable. It is located about a 5-minute walk from Echigo-Yuzawa Station, and I loved the location as well. I would like to stay here again if I have the chance.

The Room, bathroom, and toilet were all spotless, so we had a very comfortable stay. The bed was fluffy and helped us recover from a long drive. It was also conveniently located for sightseeing on foot. We’d like to make a Reservation again when we visit Kanazawa.

Thank you very much for your support the other day. Thank you again for everything.

This Hotel is located on a mountain. It offers stunning views with the distant sea in sight. As we stayed on a weekday, it felt like we had the place to ourselves.

Stayed for 1 night and 2 days from December 31. The purpose was to visit a shrine for New Year's and see the first sunrise, and it was great that these were within walking distance from the ryokan. The location was excellent, but even more so, the meals were delicious! There were many dishes, all very tasty, leaving us completely satisfied! The staff's smiles were wonderful, and they guided our car and saw us off until the end despite strong winds. This is a ryokan that makes you want to visit again. Highly recommended!

Although it’s called a Hotel, the system felt more like a whole-building vacation rental—for example, you take the key out from a dial lock in front of the Room. [Location] It’s about 15 minutes to the center of Minami, so it’s not bad but not great either. If you walk from the Minami area through the underground mall (Namba Walk), there’s a large supermarket on the way, which makes it easy to pick up late-night snacks or breakfast and head back without much inconvenience. The nearest convenience store (Lawson) is also close. OCAT is nearby as well, which was very convenient for me as an Itami Airport user. [Facilities Overall] We used a family Room. There isn’t a kitchen like many vacation rentals have, but there is a microwave. Even at night, it stays bright outside due to lighting, and since the curtains are not blackout curtains, depending on the person and season it may affect how easily you fall asleep or wake up. An eye mask might be helpful. Amenities are well stocked. We had a Multiple Night Stay; when we hung out the cleaning request sign, they replaced towels and replenished amenities. Trash is basically disposed of in the hallway trash bins. [Beds] A single bed listed on their website wasn’t shown in photos, so I didn’t know where it would be until arrival. There was a dead-end-like space extending along the window from the table by the window, and that’s where it was placed. Since it’s a narrow space enclosed on three sides, some people might actually find it cozy. The mattress firmness is average. There are power outlets near all beds, so charging phones etc. is easy. [Bath/Toilet] They are properly separated into different rooms. The bath area is small but acceptable. The changing area is also separate. I felt there was slight odor coming up from the drain at times, but it wasn’t bothersome. [Service] When I contacted them by email with questions, they responded quickly and politely. However, I didn’t stop by reception on check-in day, so I can’t comment on front desk service in person.

I stayed on 2026/8/9. Thanks to the staff’s attentive service and their warm, understated smiles, I had a very comfortable stay. The policy seemed to be “smart, unobtrusive service,” and it truly was excellent. There may be many luxury Hotels, but the comfort here was far superior to the Hotel with a large local products market where I stayed the next day. The Room was bright and spotless, access to the station and sightseeing spots was great, and there were plenty of restaurants nearby—overall, it was simply outstanding. I would love to stay again. Thank you very much.

Both the cuisine and the service are excellent. The Room has a traditional Japanese farmhouse style, and we were able to relax.

Thank you very much for your thoughtful assistance from the time we requested a change from no meals to meals included with our Reservation. It truly felt like an old castle in the forest, and the Room had a wonderful atmosphere. Above all, the baths—especially the open-air bath—had silky-smooth water, and I wanted to soak in it every day. The restaurant staff were also very attentive, and as expected of Niigata, the food was absolutely delicious.

Perhaps because it was before the Obon holidays, it wasn’t crowded, and we were able to enjoy the Onsen almost as if it were private, which made for a very relaxing stay. Although the water was clear and colorless, black mineral deposits formed in it, and it warmed us up wonderfully. The Room was well cleaned, the meals were delicious, and we were very satisfied overall. It was a bit disappointing that there is a step between the lobby and the elevator to the guest rooms. This is an Accommodation I would like to stay at again when visiting Fukushima.

It was great to find an affordable place to stay near American Village. If I had to mention one thing, there was no space by the pillow, so it was hard to find a place for my phone and glasses. I would appreciate it if you could add a small shelf or table.

It’s close to Haneda. I usually bring it with me, but I forgot my makeup remover. The Hotel didn’t have any. If you bring your own, there’s no problem.\nThe Room was a bit noisy, so I woke up occasionally. If I stay again, I’ll make sure to arrive tired enough to sleep well.

The guest rooms and lobby were clean and pleasant. I was also happy that the TV was large! The staff were cheerful and kind!