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We stayed as a family. This was our first family trip with two boys. We contacted the Ryokan in advance to make sure we wouldn’t cause any trouble, and thanks to their support we had a wonderful time. The water in Yumura has truly excellent quality. It was a hot day and our child had heat rash, but after the Onsen the itching seemed to go away. We will visit again. Thank you very much.

Unlike a single Accommodation that simply claims to be “Bali-style” or “European-style,” the entire Facility is so spacious that it feels like a theme park, offering an outstanding sense of being abroad. The Rooms are on par with those at real overseas resorts, and because the amenities meet Japanese standards, they are even more comfortable than many resorts abroad. The unique blend of European and Arab influences is wonderfully intriguing. From the baths to the dining, everything is first-class, and there was not a single unpleasant moment—my wife was delighted and said she was completely satisfied.

From the lobby, the guest room, and the open-air bath, you can enjoy wonderful views of the Sea of Japan from anywhere. The bath is also spacious. There was a ReFa hair dryer, and even a massage chair. There is also a footbath. Unfortunately, due to the weather we couldn’t see the spectacular sunset view, which was disappointing. We booked a plan with breakfast; it was buffet-style. There was Murakami beef curry and many other menu items. There were also sashimi, and it was delicious. There is a free shuttle bus from Murakami Station, so you can get there even without a car. Next time, I’d definitely like to see that breathtaking sunset view. It was also nice that the room had cold water and hot water provided, and jelly in the refrigerator as well. It was a room where you move around via stairs, but it wasn’t an issue for us at all. The room was more than sufficient for solo travel. Since there are no shops or convenience stores nearby, we recommend buying food and other items at the station before heading over.

Thank you for taking care of us during our summer trip to Shikoku. Before dinner, we were able to watch a live demonstration of straw-seared bonito, and it was truly delicious. The bath was also spacious and very relaxing. We didn’t know until we arrived, but this is a historic and prestigious Accommodation, and every staff member who assisted us was courteous and attentive. We booked the guided walking stay Plan, and the next day we visited ponds associated with Ryoma Sakamoto while walking. The explanations were thorough, making it a truly memorable experience.

We stayed here for our last trip as a couple before the baby arrives. We asked that no raw foods be served, and they kindly changed not only the dishes but also the drinks to caffeine-free rooibos tea, which we truly appreciated. It was clear that they adjusted the menu so it felt no different from meals made with raw ingredients, and it became a wonderful memory for our last trip as a couple. Both the Room and the bath were lovely, and we would like to stay again as a couple when things have settled down. Thank you very much.

We stayed here on the second day of our 4-night, 5-day driving trip around Tohoku, Niigata, and Kusatsu. We enjoyed baked sweets and coffee in the salon next to the courtyard before heading to our room. Dinner was a beautifully presented French course made with local ingredients, and the flavors suited us perfectly. What impressed us most was the baths—both the large public bath and the open-air bath had wonderfully silky water that left our skin smooth. The temperature was just right, and we were able to relax at length. The kiritanpo hot pot for breakfast was also delicious, and we were very satisfied. Above all, we loved everyone’s warm smiles. The hand-drawn map by a staff member was also soothing. We’d love to visit again in a different season.

Not only the front desk staff member who assisted with check-in, but also nearby staff greeted us with smiles, which was wonderful. We added breakfast, and the Japanese set meal was delicious and very filling, but we finished it all. I had a brief chat with a female staff member at the restaurant, and she was very pleasant, making it an enjoyable time. The lounge was also a lovely space where we could spend meaningful time. Thank you as well for changing our room. I would love to stay again if I have the opportunity.

The weather wasn’t great, but the view from the window was wonderful, and I had a comfortable stay. The meals looked beautiful and tasted great, and I really enjoyed them. I was surprised by the afternoon-tea-style presentation. Towels are provided at the Onsen, so you can go without bringing anything. You can wear the samue anywhere in the building, which makes it very relaxing. The samue is comfortable to wear, and it has pockets so you can carry your phone with you.

I was very happy to be able to sleep soundly at the Hotel. As expected, the Room was clean, and the amenities were excellent, so I was very satisfied. I was a bit concerned that the tables were close to other guests, but I really enjoyed the delicious breakfast. Thank you for your hospitality.

We stayed here for one night during our Yokohama and Kamakura trip. It’s conveniently located about a 5-minute walk from Yokohama Station, with plenty of restaurants and department stores nearby. We left our luggage before check-in and went sightseeing in Yokohama. Since the front desk is set further inside, it might be a little hard to find at first. We chose this hotel because we wanted a place with separate bath and toilet, and a recommended breakfast. For breakfast, you choose a main dish and the side dishes are buffet-style. You can pick from a variety of small plates. The room was spacious and very clean, and we could fill the tub with hot water and enjoy a relaxing soak. With its brown-toned interior, the room had a calm atmosphere that made it easy to unwind. The bakery in the lobby is highly recommended! Definitely give it a try—we even bought some to take home at check-out. We’d love to stay here again when we visit Yokohama. This was our first time using this travel site, and by using points we were able to stay at a great price. It’s an upscale hotel, and the quality absolutely lived up to expectations.

Since my injury, we’ve been celebrating our birthdays here in a Room with an open-air bath. I love Onsen, but I was afraid to use large baths and had given up. Then, as a birthday gift for my husband, we came here, and using the bath in our Room helped me regain my confidence—so it has become our regular Accommodation ever since. It’s wonderful.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

The staff’s thoughtfulness, attentiveness, service, and hospitality were all impeccable—there’s nothing more I could ask for. This was my second stay, and it’s a place that makes me want to come back again next year. They serve local specialties for breakfast, and everything was delicious—I truly looked forward to starting each morning. I felt healed in every way—by the people and by Miyakojima—and I’m deeply grateful. Thank you so much! If I can make it back next year, I’ll definitely stay here again!!!!

This was my first stay here, and it was a truly comfortable, relaxing, and wonderful hotel. All of the staff were very kind and pleasant as well. The room felt clean and cozy, with a great view. It also had a lanai where I could enjoy coffee and unwind. Above all, the hot spring baths and breakfast were amazing. The hot spring water was excellent, and the breakfast buffet used plenty of local ingredients—it was truly delicious. It really was a fantastic hotel. Thanks to you, I had a fun and memorable trip, and I’m very grateful. Thank you so much. I’d love to visit again.

I had a very comfortable stay. It was close to the station and very convenient. I was impressed that the skincare products at the amenities bar were Sekkisei. This time I booked No Meals Included, but I would have liked to try the breakfast if I had the chance.

With the large public bath, massage chairs, complimentary late-night noodles, and breakfast, it was more than satisfying! The only downside was that the TV didn’t support streaming apps.

After sightseeing in Arashiyama, we got off at Torokko Kameoka Station (from Torokko Saga-Arashiyama Station). Then we transferred from nearby JR Mabori Station to JR Kameoka Station, and the Hotel was right in front of the station. The area around the station was clean and nice, with a new soccer stadium and a Starbucks. The free hot stone spa for women was excellent. It was open late at night, so I could take my time, and my skin felt so soft afterward. It seems the men’s bath also has an open-air bath and a mist sauna. The morning rice balls also felt homemade and were great. It’s not in central Kyoto’s main sightseeing area, but there’s lots of greenery and it feels relaxing. I can see why it has such high ratings.

Having a public bath was great for relieving fatigue. The staff greeted us warmly and pleasantly. Breakfast was also delicious.

The building itself is old, but the Room has been renovated and is very clean. The cleaning was thorough, and the bathroom and toilet are separate, making it a good choice for those who dislike unit baths. Although it was a smoking Room with no non-smoking option, the guest Room did not smell of smoke as much as expected. However, the hallway had a strong smell of tobacco, which might be difficult for those sensitive to it. There is a large public bath, sauna, and stone sauna available, which would be especially appreciated during colder seasons. The parking lot is spacious enough, and there’s a convenience store and gas station nearby for added convenience. If I visit Niigata again, I would love to stay here. Thank you!

My family and I stayed for one night in August. It was conveniently located near the park and the station, with a convenience store right across the street and a 24-hour drugstore nearby. It was also great that we could check how crowded the bath and restaurant were from our Room. The Room would have been easier to use if the bath and toilet had been completely separate, so that was a bit disappointing. Breakfast was average. It wasn’t very crowded, which was nice, but nothing particularly stood out as delicious. There is parking as well, and I’d like to stay here again if I have the chance.