Ulasan & Kesan Tamu Ito Kowakien

(Prefektur Shizuoka/Mata air panas Ito) [Total 50 Kamar]
Skor Keseluruhan
4.32
Baik (50)
  • Kamar & Fasilitas
    4.12
  • Fasilitas
    4.08
  • Layanan Pelanggan
    4.42
  • Makanan
    4.40
  • Mata air panas・Pemandian
    4.60
  • Kepuasan
    4.32
  • 4.67
    ゴンドリアン
    Tanggal Diterbitkan: 26/10/2026

    A wonderful, relaxing stay

    We booked two nights at the last minute after unexpectedly getting some time off. The hotel was much farther inland than we had imagined, next to a large supermarket in a residential neighborhood. Even so, our stay exceeded expectations and felt like a true summer getaway. It has a distinctive charm that sets it apart from other hotels in the Kowakien group. The shuttle from Ito Station did not fit our schedule, so we walked. Along the way, we passed inviting eateries, restaurants, and cake shops, making it an enjoyable stroll. The streets retain a nostalgic Showa-era atmosphere, and it felt as though we were stepping back in time to a summer retreat from that period. As we had read beforehand, the hotel appeared suddenly amid the town, but stepping inside was a surprise. The lobby was quiet and spacious, with windows overlooking a Japanese garden and pond backed by lush trees, creating a world completely sheltered from the surroundings. The hotel was just the right size—intimate and peaceful. Its charming Showa-era retro atmosphere made us look forward to a relaxing stay. The outdoor pool also had plenty of retro charm. A lifeguard was on duty, which would be reassuring for families with children. Beyond the pool, we could see Ito Line trains passing between the trees. It was a wonderfully soothing setting, like a summer resort from decades past. We had dinner on both nights and were delighted to be served a different menu each evening. The nostalgic streets around the hotel, apart from the supermarket, combined with the hotel's old-fashioned Showa-era charm to make this a truly memorable stay. We would love to return in summer when the pool is open. Thank you for your wonderful hospitality.

  • 5.00
    温泉3150
    Tanggal Diterbitkan: 23/9/2026

    For the first time in 30 years

    Ito Kowakien is a place I was taken to as a child. I visited again for the first time in 30 years, this time with my wife, and every staff member we encountered was wonderful—their smiles, their words, and their service. After returning home, it made me want to be kinder to others. Thank you for continuing to be here just as you always have. I hope to visit again on another special occasion.

  • 2.33
    ホスピタリティーは大事
    Tanggal Diterbitkan: 4/9/2026

    We are very sorry.

    As it was my father’s birthday, I made a Reservation as a gift for my parents, and they stayed on September 3. Two days before their stay, I called the Hotel and asked a female staff member what could be arranged for my father’s birthday. She told me that a complimentary birthday dessert could be provided at dinner. However, on the day, my mother told me that nothing like that was offered. The female staff member who handled the call was very courteous, which makes this outcome extremely disappointing. If the Hotel truly values hospitality, I will not make another Reservation here.

  • 4.33
    boyblue
    Tanggal Diterbitkan: 19/8/2026

    Summer vacation with kids

    I stayed in August. The Hotel itself felt a bit old, but the necessary areas have been renovated. Good points - The Hotel has an outdoor pool. Ito’s Orange Beach is a bit far, so the pool is more than enough for kids to play. It’s heated and the water temperature was comfortable. - There are karaoke rooms, table tennis, and a free manga corner. - The complimentary Onsen manju at welcome service is delicious. - As part of the Fujita Kanko Group, there are Plans that include free tickets to Hakone Yunessun and Shimoda Aquarium. There is also a 24-hour MaxValu right next door where you can buy snacks and sweets anytime. Points for improvement - If it’s only seafood, you get tired of it, so I’d like more variety in meat and vegetable dishes as well. - I would prefer a card key for the Room. Overall, I felt it offered excellent value for money.

  • 4.00
    楽しい一人旅
    Tanggal Diterbitkan: 1/6/2026

    The bath and meals were excellent.

    I stayed here as a solo traveler. Above all, the Onsen and the meals were excellent. The Onsen has two indoor baths—one hot and one lukewarm—as well as an open-air bath. The hot and lukewarm Onsen suited me perfectly and felt wonderful. The food was also very delicious, and I was especially impressed that I could enjoy splendid alfonsino both at dinner and breakfast. The Room itself was clean overall, though it did feel a bit dated. I couldn’t find any power outlets on the walls (there was one near the TV), so I had to think a little about where to sleep. Also, while there is drinkable Onsen water available at the drinking station, I found it slightly confusing that the Onsen water from the sink in the Room was marked as not for drinking. If it’s not drinkable, I would have preferred a separate faucet independent from the tap water. That said, having an in-room bath with Onsen water was very appealing, and with a spacious Room as well, it was an Accommodation where I could truly relax. I visited Ito for an errand this time, but if I can enjoy this much at this price, next time I’d like to come specifically for the Onsen.

  • 4.67
    アフリカンランプアイ
    Tanggal Diterbitkan: 31/5/2026

    Second time.

    This time, we brought our dog and also used the Shuttle Service. Dogs can’t be taken into the dining area, but there is a mini buffet and the food is delicious. We keep buying the spicy wood ear mushrooms as a souvenir. The Room doesn’t have an outside view, so it might be a bit boring for dogs. It would be nice if there were a small area where they could play…

  • 4.00
    タイのタカさん
    Tanggal Diterbitkan: 13/4/2026

    The high-quality Onsen and attentive service were excellent.

    The free-flowing Onsen has two baths—one lukewarm and one hot—making it perfect to alternate between them. The open-air bath was also pleasantly hot. The lukewarm bath in particular was so relaxing that I could soak for a long time and lose track of time. I was also impressed that the pick-up from Ito Station arrived promptly with just a quick phone call.

  • 4.50
    たぬ4
    Tanggal Diterbitkan: 10/3/2026

    The hot water was great.

    I stayed here again in February and March. The water is excellent, and in my personal opinion, it seemed to improve my skin condition. It’s great that not only the large public bath but also the hot water in the Room bath and washbasin is Onsen. The Premium Twin I stayed in March had a spacious in-room bath connected to a terrace-like area, giving it an open, semi-open-air feel. Since outdoor baths can be cold in winter, this felt like a better option. The bedroom has carpet flooring, but there were no indoor slippers provided, so I used my own disposable slippers that I brought just in case.

  • 4.00
    ハナハナ8080
    Tanggal Diterbitkan: 2/2/2026

    The meals and the Onsen are outstanding!

    I had been staying at another Ryokan in Ito since the day before, but due to train delays and cancellations on my way home, I decided to stay one more night and booked this Accommodation at short notice that morning. I really appreciated how kindly they accommodated my allergies. The Room felt a bit old, but it was a simple Japanese-style room where I could truly relax. There was also a convenience store and a 100-yen shop nearby, so I was able to get anything I needed for my stay. Above all, the meals were delicious and made me feel genuinely happy. The abalone and kinmedai (splendid alfonsino) were such a treat—luxurious and wonderful. Breakfast was also great, and I ended up eating more than usual. The bath was incredibly relaxing, and I went in many times. It was also nice to try the drinkable Onsen water! Another highlight was the post-bath lounge, which had an excellent selection of manga. I hadn’t known about it in advance, so it was a pleasant surprise that really lifted my mood!! Highly recommended for manga lovers. Since the Room’s age stood out to me a little, next time I’d like to upgrade to a higher-grade option. This stay became a great memory—thank you very much!

  • 4.83
    moomin_00
    Tanggal Diterbitkan: 6/1/2026

    It was great.

    Overall, it was great. There was a karaoke facility and massage services available. Regarding the meals, there seemed to be an all-you-can-drink course, but it wasn't clearly stated that it was only for those who ordered the course. It might be better to clarify this to avoid any misunderstandings.

  • 3.50
    るるたん!
    Tanggal Diterbitkan: 13/10/2025

    There were some good points, but...

    The Ryokan had its charm, but it felt quite old. While some areas were well-maintained, the presence of mold made the age very noticeable. Additionally, the fire alarm went off early in the morning without any apparent reason, leaving us feeling uneasy. The meals were delicious, but overall, it turned out to be a disappointing trip. I cannot say I was fully satisfied.

  • 4.60
    和楽座
    Tanggal Diterbitkan: 3/10/2025

    The bath, which is open throughout the stay, was excellent. The staff's service was great, and the massage for women was outstanding.

  • 4.00
    Kurosukeusao
    Tanggal Diterbitkan: 15/8/2025

    A reliable accommodation in the Ito area.

    We stayed for one night as a couple in the height of summer. The parking lot is well-maintained, and there is a shuttle service to the nearest station, making access convenient. Despite the hot weather, the onsen offered both hot and lukewarm baths, providing a comfortable experience. The spring water, which can also be consumed, is worth trying. Even during peak season, the pricing was relatively reasonable, suggesting that much effort has been put into operations and staffing. The room was very clean, and above all else, the abalone and golden-eye snapper served at dinner were incredibly delicious—truly capturing the essence of being in Izu. The variety of dishes, seasoning, and presentation were perfect; no complaints here! This accommodation appears to have been quite busy during its heyday in the Showa era but has successfully repurposed its space while offering excellent staff service for a comfortable stay without any issues. During this time of year in Ito's coastal area, fireworks are displayed nightly and can also be enjoyed from this accommodation. If I may make a suggestion: while it’s great for families or large groups who can spend ample time here without issue, for smaller groups or adult couples like us, it would be ideal to enhance post-bath spaces or hospitality features tailored to such guests. For example: adding amenities like massage lounges, theater rooms or mini-bars—even if it means slightly increasing prices—would likely encourage repeat visits. Additionally: remodeling areas such as the entrance hall near reception or small souvenir corner into these facilities might be beneficial. Overall though—it felt like an excellent value-for-money accommodation with high cost-effectiveness. You can sense all staff members' dedication through their efforts. While elevator congestion at certain times was stressful—it’s understandable given circumstances!

  • 4.50
    takae matsu
    Tanggal Diterbitkan: 21/7/2025

    The Room was clean. ...

    The Room was clean. The meals, especially the sashimi, simmered golden eye snapper, and spiny lobster hot pot, were particularly delicious. The pool was old but spacious with shaded areas, and my three-year-old son had a great time swimming with his float.

  • 4.17
    日曜軒
    Tanggal Diterbitkan: 30/4/2025

    Onsen Hotel

    Stayed in a Japanese-Western style room. Knowing in advance that the view from the window was of MaxValu, there was no disappointment. The toilet being small was unfortunate. Having Onsen water available in the room is truly a highlight of Ito. Meals were plentiful, and the much-anticipated kinmedai (golden eye snapper) was delicious. The amount of sake served in masu cups varied quite a bit, perhaps indicating staff are still in training? However, their hard work even in a foreign land left a positive impression. For this price during Golden Week, it’s recommended!

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  • 4.83
    NT ぎふ
    Tanggal Diterbitkan: 23/3/2025

    It was very relaxing.

    This is my third stay at this accommodation. A friend of mine also stayed here before and spoke highly of it. The hot springs, meals, and customer service are all excellent. Despite being busy this time, I was glad to have a chance to chat with the front desk staff. I appreciated learning that the famous "Nagashima Manager's Hellish Ito Camp" (intense training for young Giants players decades ago) took place at the site of the current city hospital behind this hotel. I intended to give all five-star ratings, but like other hotels in this area, the parking lot was crowded, so I rated it four stars for that aspect. I'll stay here again. Thank you very much!

  • 3.83
    ぺこりん56
    Tanggal Diterbitkan: 11/2/2025

    Satisfied.

    It was a traditional Ryokan with a nostalgic atmosphere. I went with high expectations for the meals after reading the reviews, and I was more than satisfied! The apple pudding dessert was delicious. It was nice to feel the spring at the front space. I would like to use it again.

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  • 4.67
    ゲスト
    Tanggal Diterbitkan: 21/11/2024

    It was very good.

    I went with my family. It was helpful that we were picked up at Ito Station. The Onsen was pleasant, and the food was delicious. Both the interior and the Room were clean, and I would like to visit again.

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