Ulasan & Kesan Tamu INFINISIS NAHA SHURIJO by Hewitt Resort

• 4.17

  カエルの母

  Tanggal Diterbitkan: 9/9/2026

  Family of four

  It was about a 1,000-yen taxi ride to Kokusai-dori. Although it’s newly renovated and not yet well-known, it’s a wonderful space. The pool is small, but the nighttime atmosphere and views are impressive—great for a short evening stroll. I definitely recommend using the lounge. Everyone from kids to adults was satisfied, and the staff were very attentive.

  • Kamar & Fasilitas4
  • Fasilitas5
  • Layanan Pelanggan5
  • Makanan5
  • Mata air panas・Pemandian1
  • Kepuasan5

  • 6/9/2026～
  • 4 orang 1 kamar
  • Executive Twin Room
  • Termasuk sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at “InfiniSys Naha Shurijo by Hewitt Resort.” Our Hotel rebranded and reopened on July 31, 2026, as a premium city resort presented by Hewitt Resort, located on the hills of Naha and Shuri. We are truly delighted to hear that you were satisfied with your stay. All of our staff will continue striving to provide services that meet your expectations, and we would be grateful if you would visit our Hotel again when you have the opportunity. Thank you very much for taking the time to post a Review despite your busy schedule. We sincerely look forward to welcoming you again.

  Lihat Semua
• 5.00

  NAYOKAM

  Tanggal Diterbitkan: 6/9/2026

  A Resort Hotel close to both Shuri Castle and Kokusai-dori

  One of the few Hotels in Naha City where you can enjoy a resort-like atmosphere. The breakfast offers a wide variety, including Okinawan cuisine, which was a nice touch. The rooms are clean, and instead of bottled mineral water, there is a free-flow water station, which I appreciated. There is also an infinity pool, gym, and lounge, so next time I stay I’d like to take my time and make full use of them.

  • Kamar & Fasilitas5
  • Fasilitas5
  • Layanan Pelanggan5
  • Makanan5
  • Mata air panas・Pemandian5
  • Kepuasan5

  • 29/8/2026～
  • 1 orang 1 kamar
  • Standard Twin Room
  • Termasuk sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at “Infinncis Naha Shurijo by Hewitt Resort.” For breakfast, we offer a wide variety of more than 50 items, including some Okinawan dishes that change daily. In addition, to reduce plastic bottles (including cans) and support our SDGs initiatives, water dispensers are installed on each floor. All of our staff will continue to do our utmost to be a Hotel that satisfies our guests, and we would be delighted if you would visit us again when you have the opportunity. Thank you very much for taking the time to post a Review despite your busy schedule. We sincerely look forward to welcoming you again.

  Lihat Semua
• 4.67

  あんころもちきなこ

  Tanggal Diterbitkan: 3/9/2026

  We were able to stay...

  We were able to stay at a great rate to celebrate the rebranding. The Terrace Suite was clean, spacious, and very nice. Given the low price, it couldn’t be helped, but the club lounge was always crowded—there were no seats available at times, and it wasn’t relaxing. I have stayed here when it was Novotel as well, so I was disappointed that the lounge hours had been shortened. It also felt like too many rooms were eligible; you may want to review how this is managed.

  • Kamar & Fasilitas5
  • Fasilitas4
  • Layanan Pelanggan4
  • Makanan5
  • Mata air panas・Pemandian5
  • Kepuasan5

  • 25/8/2026～
  • 3 orang 1 kamar
  • Terrace Suite
  • Termasuk sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at “Infinitheism Naha Shurijo by Hewitt Resort.” The Room you stayed in, the “Terrace Suite (48 m²),” is a very popular type that offers direct access to the infinity pool from its private terrace. We are truly delighted to hear your comment that it was “very good.” We sincerely apologize for any disappointment regarding the top-floor Premier Lounge. We will share your valuable feedback with the relevant departments and work to improve our services, and we would be grateful if you would visit our Hotel again when you have another opportunity. Thank you very much for taking the time to post a Review despite your busy schedule. We look forward to welcoming you again.

  Lihat Semua
• 4.00

  harimec

  Tanggal Diterbitkan: 20/8/2026

  No changes.

  Up to July, I thought things might improve after Novotel sold the property to Hewitt, but nothing has changed. The amenities have declined compared to before.

  • Kamar & Fasilitas3
  • Fasilitas5
  • Layanan Pelanggan5
  • Makanan－
  • Mata air panas・Pemandian3
  • Kepuasan4

  • 18/8/2026～
  • 1 orang 1 kamar
  • Standard Double Room
  • Tanpa makan

  Balasan dari Fasilitas

  Dear harimec, Thank you very much for staying at “Infinncis Naha Shurijo by Hewitt Resort.” We sincerely appreciate you taking the time to share your valuable feedback regarding your stay. Your Review has been shared internally, and we will use it as a reference to further improve our services so that all guests can enjoy an even more satisfying experience. Thank you again for posting your Review despite your busy schedule. We look forward to welcoming you again soon.

  Lihat Semua
• 4.00

  夏といえば海

  Tanggal Diterbitkan: 17/8/2026

  Best value for money

  I stayed mainly for the lounge. Since it was a renovation anniversary, it felt like an unbeatable value for money. The pool was also nice for a bit of fun. Breakfast was enjoyable with a wide variety of options. When I stayed, there was a distinctive smell at the entrance that was quite strong.

  • Kamar & Fasilitas4
  • Fasilitas4
  • Layanan Pelanggan4
  • Makanan5
  • Mata air panas・Pemandian3
  • Kepuasan4

  • 11/8/2026～
  • 4 orang 1 kamar
  • Executive Deluxe Twin
  • Termasuk sarapan

  Balasan dari Fasilitas

  Dear Mr./Ms. Summer Means the Sea, Thank you very much for staying at “InfiniSys Naha Shurijo by Hewitt Resort.” We are truly honored to receive a perfect rating for our meals. We will continue striving to welcome all guests with heartfelt hospitality, and we would be delighted if you would visit our Hotel again when you have the opportunity. Thank you very much for taking the time to post a Review despite your busy schedule. All of our staff sincerely look forward to welcoming you again.

  Lihat Semua

  
• 4.83

  NAYOKAM

  Tanggal Diterbitkan: 16/8/2026

  Conveniently located near both Kokusai-dori and Shuri Castle, with delicious breakfast.

  As the title says, it’s close to both Kokusai-dori and Shuri Castle, and the breakfast is delicious. Having a convenience store inside the Hotel is very convenient, and the laundry facilities are also great for business trips. Next time, I’d like to come with my family and fully enjoy the infinity pool and lounge!

  • Kamar & Fasilitas5
  • Fasilitas5
  • Layanan Pelanggan5
  • Makanan5
  • Mata air panas・Pemandian4
  • Kepuasan5

  • 14/8/2026～
  • 1 orang 1 kamar
  • Standard Double Room
  • Termasuk sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at “Infinncis Naha Shurijo by Hewitt Resort.” We are delighted to hear that you were satisfied with your stay. From the Premier Lounge on the top floor of the Hotel, you can enjoy 360-degree views and take in the ever-changing cityscape of Naha as time passes. On your next visit, we hope you will spend a luxurious time with your family in our sky lounge. Thank you very much for taking the time to post a Review despite your busy schedule. All of our staff sincerely look forward to welcoming you again.

  Lihat Semua

  
  
  
• 3.20

  前乗り太郎

  Tanggal Diterbitkan: 10/8/2026

  It felt quite old for a renovated property.

  Unfortunately, the TV’s internet features were not available. The elevator and hallways still felt dated. However, the Room had been renovated and was clean, and the staff were very kind and helpful.

  • Kamar & Fasilitas3
  • Fasilitas2
  • Layanan Pelanggan5
  • Makanan－
  • Mata air panas・Pemandian4
  • Kepuasan2

  • 8/8/2026～
  • 4 orang 1 kamar
  • Deluxe Twin Room
  • Tanpa makan

  Balasan dari Fasilitas

  Thank you very much for staying at “Infinncis Naha Shurijo by Hewitt Resort.” We sincerely apologize for any disappointment during your stay. However, we are truly delighted to hear your kind words that “the staff were very kind and it was great.” We will continue striving to further improve our services to provide you with a comfortable stay, and we would be grateful if you would choose our Hotel again should you have another opportunity. Thank you very much for taking the time to post a Review. All of our staff look forward to welcoming you again.

  Lihat Semua

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