Ulasan & Kesan Tamu MUWA NISEKO

(Hokkaido/Kabupaten Abuta) [Total 113 Kamar]
Skor Keseluruhan
4.25
Baik (10)
  • Kamar & Fasilitas
    4.40
  • Fasilitas
    4.40
  • Layanan Pelanggan
    4.00
  • Makanan
    4.40
  • Mata air panas・Pemandian
    4.00
  • Kepuasan
    4.30
  • 4.83
    matsukan56

    This is a very good Hotel.

    On a return visit after a while, we had a Multiple Night Stay and were satisfied. There were a few minor points: even though the Room’s open-air Onsen bath and the shower booth are separate, there was only one bath mat; and there is no temperature control for the Room’s open-air bath. Still, the Room, the staff service, and the Onsen were all wonderful. Valet parking had a 3,000 yen charge, but they always responded quickly. Overall, we were satisfied. The food, service, and wine selection at the main dining venue HITO by TAKUBO were also excellent. When I mentioned that breakfast drinks didn’t include tomato juice and I was disappointed, they kindly brought it for me even though it wasn’t on the list. I would be even happier if it were available from the start. We would like to visit again.

  • 5.00
    fukudadon

    A true resort experience—MUWA in summer Niseko offers exceptional service, Rooms, and amenities.

    A true resort experience—MUWA in summer Niseko offers excellent service, a great Room, and attentive concierge support.

  • 5.00
    ホッヒヒ

    The meals are exceptionally delicious.

    The meals are exceptionally delicious, and it felt like great care was taken with the tableware as well. The Facility is clean, quiet, and very pleasant. One drawback is that there were times when Japanese was not understood, perhaps because it caters to international guests. In Niseko, you may need to accept that this can happen.

  • 4.17
    えいこー

    It was a good Room.

    The room was very clean, spacious, and relaxing. It felt like a one-night stay wasn't enough. There were no inconveniences during my stay. All the staff members were foreigners, but their service was very polite and professional. However, it seemed they assumed all guests were also foreigners as I was initially spoken to in English during check-in. Even after responding in Japanese, they continued speaking in English, which felt a bit frustrating. Additionally, I arrived after dark due to a late check-in time, and the parking area was hard to locate because it was poorly lit. When I called the staff for assistance, communication was challenging as they were not fluent in Japanese. It would be helpful if the parking information on the website could be made clearer.

  • 3.83
    温泉と美味いもの好き

    A designer Hotel wit...

    A designer Hotel with a Korean owner and mostly foreign staff. Most of the Hotel staff are foreigners, while most Asian staff are Korean. The restaurant staff, however, are predominantly Japanese. Check-in can be done in English upon request. The Facility is new and well-equipped for long-term stays, featuring in-room drum-type washer-dryers with kitchen utensils and detergents included. However, room storage prioritizes design over functionality. Located within the ski slope area, the Hotel offers an excellent location with lifts and lift ticket counters just a short glide away. Rooms on the valley side offer views of Mt. Yotei, while rooms on the mountain side may lack views unless situated on higher floors due to snow walls. The Hotel has two restaurants: Takubo and Hiyama. While Takubo offers good taste, its portions are small for its price point—something that might not appeal to international guests despite being marketed as stylish Italian cuisine for Japanese customers. In contrast, Hiyama is smaller but often fully booked due to its quality. The public bath area reflects less frequent cleaning compared to traditional Ryokan standards in Japan; towels may be scattered around or small complimentary water bottles left unattended by guests. Some foreign visitors unfamiliar with customs might enter wearing snow boots but generally comply when informed about proper etiquette. While pricing is more affordable compared to luxury hotels at overseas ski resorts (which can exceed 100,000 JPY per night), this Hotel should be viewed as a foreign-style accommodation incorporating Japanese elements rather than a traditional Ryokan experience. If you prioritize location and modern facilities without expecting traditional Japanese hospitality standards in detail-oriented service, this could be an excellent choice for your stay!

  • 4.33
    シフォンパパ

    A highland resort overlooking Niseko Annupuri

    This was my first time staying here, and among condominium-style hotels, it exudes a sense of luxury with its elegant appearance and room furnishings. The room I stayed in was equipped with twin beds and a luxurious foreign-made high-end kitchen within a moderately spacious area, making it very convenient to cook ingredients purchased from roadside stations or supermarkets if you get tired of restaurant meals. Additionally, the view of the Annupuri ski resort from the terrace connected to the room is refreshing. Furthermore, the electronic oven and dishwasher are very useful. For long stays or when clothes get sweaty, having a washer-dryer is also appreciated. Breakfast is chosen from four set menus, with drinks, salads, and fruits available in a buffet style, but I felt the buffet selection was limited. The large public bath is spacious and clean, but it feels dark due to the lack of windows and the color scheme of the walls. There is free outdoor parking and a paid underground parking lot, but the fee for the underground parking (with valet service) is 5,000 yen, which makes me hesitant to use it.

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