Sapporo Prince Hotel

We stayed for two nights for my wife’s birthday trip.Breakfast on the club floor was calm and relaxing, which we really enjoyed. It would have been even better with a slightly wider selection.The Room was on the top floor as requested, and the night view from the Room was breathtaking. The Room was clean, very spacious, and comfortable. The only small disappointment was that there was no body towel among the amenities.All staff were very polite, and in particular, the trainee female staff member at the front desk provided outstanding service. Even though it was a busy time at reception, when I asked to borrow a hair iron she said she would check availability later. Since we were about to go out, I asked her to call me if one became available; she agreed and called back shortly after, and we were able to borrow one without any issues. Thank you for your courteous help throughout—without showing any displeasure at all. Thanks to her, my wife was truly delighted as well. I regret that I wasn’t able to thank her properly in person.When we visit Sapporo again, we will definitely stay here again.Thank you very much.

We stayed in a suite on the Club Floor. The Room had a calm, relaxing atmosphere, and the view was excellent—we could take in Sapporo’s city nightscape at a glance. One disappointing point was that the bathtub still had some rough soap scum buildup. It seemed like it had only been rinsed with water, even though it would have come off easily with a sponge. Since we were looking forward to the jacuzzi tub as well, that was a bit of a letdown. The lounge had plenty of seating and was very comfortable, so we ended up staying longer than planned. If I had one request, I would like to see more variety and improvement in the breakfast selection.