Ulasan & Kesan Tamu Shirahama Coganoi Resort & Spa

Use of the ReFa Room (with my parents in their 80s)

All staff were very kind. We arrived early, but they let us into our Room before 3:00 PM. The building feels fairly old, but it has been nicely renovated. However, the Room key was an old-style physical key, and there were only two keys per Room. Meals were buffet-style. The tuna sashimi was fresh and freshly cut—very delicious. The tempura was also tasty and served hot, but for some reason the beef steak felt quite greasy and didn’t suit my taste. It may have been because it was a crowded day, but I felt that refills of dishes that ran out were slow. Desserts were plentiful. At the breakfast buffet, the grilled dried horse mackerel (aji) in the Japanese selection was freshly cooked and very good. The rice balls were also good, but since the pickled plum filling was sweet rather than sour, I wish that had been noted somewhere. For Western options, it would have been even better if there had been tomato juice or yogurt. We chose a ReFa Room, but unfortunately the lighting in the vanity area was dim despite how nice it could have been. That space is one large area with two sinks, a bathtub, a shower room, and a separate toilet booth; it still feels a bit dated there as well, which made it feel even darker. Since it’s such a spacious area, I also thought even one chair would have been helpful. The bed was very comfortable and I slept well. There is no bag or basket provided to carry clothes to the public bath. Towels at the public bath are available freely. The public bath was clean and seemed to be cleaned frequently, which felt great. However, for older guests it would be helpful if items like “face wash” and “makeup remover” were labeled more clearly with easy-to-read text (my mother said she couldn’t tell and ended up washing her face with body soap). Also note that what’s provided at the sinks is a comb rather than a brush; if you prefer a brush, I recommend bringing your own (there may be one in each Room—our ReFa Room had a foldable basic brush). Because we stayed during a holiday period at high rates, I’ve written these details carefully; overall though, I think this is one of the better Hotels. Many of the staff are from overseas as well as Japanian? but everyone was truly kind. It was a clean and pleasant stay. Thank you very much.