Minato Motomachi Station × Highly rated for rooms and amenities at Hotel·Ryokan - 3Page Number

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

Three of us stayed here as friends. We made a Reservation for the executive floor, so all three of us had spacious beds and a large Room. There were many perks, and we were able to fully enjoy our time. The large public bath also helped us relax both physically and mentally. Breakfast offered a wide variety of options, and it wasn’t crowded, so we could enjoy it at a leisurely pace. When we visit Kobe again, we would definitely like to stay here again.

Because there was a coin laundry in front of the Room, the voices of people using it were noisy. So we recommend choosing a floor other than the 3rd floor.

We stayed as a family. The family-type room with a bed and sofa was spacious and comfortable, especially with small children. However, the water stains on the walls and floor of the bathroom were quite noticeable. Since we specifically chose a separate toilet and bath type instead of a unit bath, we had higher expectations for cleanliness, which was disappointing. Although we were curious about the restaurant, we didn’t use it this time but hope to try it when our children are older!

When I arrived and entered the Room, the air conditioning was already on, so it was pleasantly cool. It was quiet with no noise, and I slept soundly. The coffee in the lobby was delicious.

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, so we were able to relax comfortably. It was also convenient that the sink area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The Room key is a traditional physical key, and the building is undeniably old, but if that doesn’t bother you, I think you can have a comfortable stay. It’s very close to Motomachi Station, the shopping street, and Nankinmachi (Chinatown), making it easy to get around. This is a Hotel I would like to use again. Thank you.

The Room was on a high floor with a great view and was very comfortable. The club lounge was excellent, offering a wide variety of sweets and sandwiches at tea time, and high-quality options at cocktail time including meat and fish dishes as well as alcoholic beverages. Breakfast was also well equipped, with features such as a live kitchen. Overall, it was a very satisfying stay.

We stayed in a Room with a semi-open-air bath. It was very clean and stylish. The bath was incredibly relaxing, and since there was also a sauna in the Room, I got to try a sauna for the first time in my life. The cute little duck we could take home was also adorable. All of the staff were truly polite and kind, which really impressed us. Thank you very much. We would love to stay again when we travel to Kobe!

It was very convenient, as the Hotel is close to the station and there are many convenience stores, drugstores, and restaurants along the way from the station to the Hotel. There were no non-smoking Rooms available, so we stayed in a smoking Room, but we did not notice any unpleasant odor. The Hotel itself did not seem to be a new building, but the Room was clean and amenities such as the TV were new and in great condition, so we had a comfortable stay. The staff were kind and very helpful. We would definitely like to stay here again when we visit Kobe. Thank you for your hospitality.

It was clean, quiet, and comfortable. However, it was disappointing that the bidet toilet seat was cold and did not warm up even after changing the settings. Also, having to register as a Hotel member to use the free Wi-Fi was inconvenient and gave me the impression they were trying to lock in new customers, which left a negative impression.

Satisfied with everything except the room size. It was just a bit small.

5-minute walk from Hanshin Shinkaichi Station. There is a convenience store nearby. Please note that the entrance is up the stairs. Please hold the handrail and go up slowly. It is a homely guesthouse.

Conveniently located near the nearest station and easy to find. The Room was clean and comfortable. Thank you very much.

I had no issues during my stay.

The Room and bathroom were clean and well-maintained! The bed was spacious, and the Room had plenty of space. I appreciated the free drinks available for an extended time with a variety of options. I would love to stay again.

No issues with the service. Unique guesthouse experience. Unfortunately, I stayed on the coldest day of this winter's strongest cold wave, and no one came out. Even such days are part of the travel experience.

The Room was spacious and very comfortable, but when entering the Hotel, I had trouble because the nearby parking lot was full.