Azusui Oiwake Station × Highly rated for customer service and hospitality at Hotel·Ryokan

I loved Azumino when I visited three months ago, so I came back—and this time chose Accommodation Nagomino. Surrounded by vivid greenery, everything was wonderful: the scenery, the building, the Facility, the meals, and of course the baths, as well as the excellent hospitality from all the staff. We were informed in advance that due to last week’s heavy rain, the Onsen pipeline to the Accommodation had been washed away and the Onsen supply had stopped, but fortunately it was restored on this very day—what a relief! It’s not a price range we can visit often, but I would definitely like to return in another season.

This stylish A-frame vacation home is in a very quiet location. It’s far more spacious than staying in a Hotel Room, and even our family of five could truly relax without feeling cramped at all. Thanks to the baby amenities you provided, our stay was genuinely comfortable and very helpful. We sincerely appreciate your thoughtful attention to detail. The Onsen is fed directly from the source, so it may feel hot at first, but you can quickly adjust it by adding water and enjoy an exceptional soak.

From check-in, we had a very positive impression, and the rest of the staff were equally wonderful. The dining staff were all from overseas, but they served us with smiles and great dedication, and it was clear they are well trained. The food was delicately seasoned and served at just the right time to enjoy it at its best, and at breakfast we appreciated the thoughtful touch of having warm tableware. The bath was also spacious and very relaxing. We visited in midsummer this time, so we would love to return in a different season.

I stayed at this Accommodation over the weekend. The staff gave me a warm welcome and provided courteous guidance.
The atmosphere was wonderful, and it was the perfect space for me to relax. The meals were delicious, and the bath was excellent.
Thank you very much.

I’ve stayed at various Vacation Villages, but Retreat Azumino Hotel was completely different from any of them! This Hotel is too good to enjoy in just one night. It made me want a Multiple Night Stay. It’s quiet, spotless, and I have nothing to complain about.

We stayed in a private cottage with an exclusive dog run! The cottage was very clean, quiet, and extremely comfortable.\nDinner was catered in the Room, but there were no drink services, so we went to a convenience store in the evening to buy some. We strongly felt it was necessary to bring our own items in advance.\nThe reception was far from the Room, and the guidance felt a bit rough, so we rated it 4 stars. However, we were very satisfied with the Room and found the hinoki bath soothing. We will stay again!

The full-course dinner in the evening was our child’s first experience, and it was a wonderful one. Everything at breakfast was delicious. The restaurant staff were warm and attentive, which really impressed us. We would definitely like to visit again.

At first, the entrance felt quiet and almost lonely, but it seems the Accommodation is designed so guests don’t often cross paths; once you get used to it, it’s very comfortable. The baths were great, and the meals were excellent—showing the chef’s attention to detail and offering a wide variety of dishes. All of this was made possible by the warm hospitality of every staff member. It was a wonderful Accommodation.

A large Hotel that appears as you steadily climb the mountain after passing through Azumino’s peaceful countryside. It was my first visit in several years, and it had been renovated—the lobby, front desk, and large public bath were all new and spotless. After the sauna, relaxing on the outdoor terrace surrounded by forest air was incredibly refreshing. Meals are served on a terrace overlooking the woods. In particular, in the morning I enjoyed coffee and pancakes while being soothed by birdsong and the scent of the trees. (I also had grilled rice balls and curry.) We stayed in a maisonette Room, which was spacious and perfect for a relaxing stay. I’m planning to return again in a different season.

We had a wonderful time. Due to the heavy rain, the Onsen source stopped, so it was disappointing that we couldn’t use the in-room bath. However, we received a courteous message in advance, and your responses throughout our communication were very polite, so we were able to stay without any issues. Although we couldn’t use the in-room bath, giving 1 star would lower your rating too much, so with hopes for next time I’m giving 5 stars. I would like to visit again once the Onsen is restored. As a personal request, I’d like to mention two points for improvement. First, regarding the hanging light in the center of the Room: even when it was on, it felt dim. If you could replace it with one that allows brightness adjustment or switch to a brighter LED light, I think it would be more comfortable. Second, when walking from the parking area to the entrance, there were multiple nests of what looked like horseflies on the ground. There were many of them around and it made entering and leaving the building difficult. Since this is an important pathway for guests, it would be better to remove the nests or take some kind of countermeasure.

Thank you very much for your hospitality the other day! The Facility is old, but the toilets and washbasins were new, and the Room’s air conditioner was also new, which was great. Breakfast was excellent—the rice was exceptionally delicious, the pork soup (made without miso) was wonderful, and the other side dishes were also tasty. This is an Accommodation I would love to stay at again next time. Thank you very much.

We stayed here as a family while sightseeing in Nagano. The manager was friendly and responded to us courteously. As this is an Accommodation at a temple, it does not have the latest facilities, but the toilets, bath, and shared spaces were well maintained and clean. Thank you very much.

We stayed with a group of six and were very satisfied! The space was great, and the bathroom was excellent!

This was our second stay. We stayed for 4 nights and 5 days. Thank you for your advice on our plans, which turned out to be spot-on. The owner's warm personality made a great impression, and our family was already discussing on the way home when we could visit again!

With no limit on the number of dogs, our dogs were able to relax and enjoy themselves, and we were able to unwind in the Onsen as well. The beautifully maintained garden and exterior were wonderful, and it felt special from the moment we arrived. It was a very comfortable Accommodation where we could stay without hesitation even with our dogs. We would definitely like to stay again.

From the reservation stage, the owner made various thoughtful arrangements to accommodate food allergies. The hotel interior features a rare piano, paintings, and beautiful furnishings, creating a very relaxing atmosphere. Each dish was prepared with care and was both gentle and delicious. Thank you very much.

I had a wonderful holiday. I would love to stay here again.

I was able to relax in the Room while looking out at the lush green trees and enjoy a soothing, restful time. The meals were also delicious; I took my time enjoying the course dinner, and for breakfast I had a Japanese set meal. Both the presentation and taste were excellent.

The food was very delicious, just as described in the Review.

There is an accommodation on the eastern hillside of the basin. Even if you call out from the greenery-surrounded entrance, it seems that the staff focused on cooking in the back cannot hear you. The surprised owner kindly carried my heavy luggage effortlessly to the second floor. The twin room on the second floor feels like staying in a friend's attic room, decorated with floral patterns. It is a bright room with a great view, offering a wide panorama of the Alps. The bathroom has no separate washing area and includes a toilet and bathtub together. Dinner starts precisely on time, featuring dishes made from handmade ingredients accompanied by detailed explanations—truly gourmet cuisine. At night, it’s quiet; only the sound of water flowing from a nearby stream can be heard. The night view of Azumino Plain combined with an expansive and clear sky full of stunning stars seen from the terrace is breathtaking. Morning also begins punctually. The terrace overlooking mountain ranges was very comfortable. Everything at this auberge seems to revolve around prioritizing cuisine, reflecting the passionate dedication of its owner-chef to their craft—it’s truly impressive!