Around Suzuki History Museum × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan

The sparkling Hamamatsu night view spread out below was breathtakingly beautiful and made our stay feel special from the very beginning. From check-in through the next day, the staff’s warm hospitality and perfectly balanced attentiveness were a true model of service, allowing us to relax and enjoy our time with complete peace of mind. Throughout the Hotel, music-inspired motifs were thoughtfully incorporated into details such as elevator décor, door handles, and buttons. Spotting them was a delightful little discovery each time and helped us fully immerse ourselves in the Hotel’s unique atmosphere. With the night view, service, and design all in perfect harmony, it was an exceptionally satisfying stay.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

Unfortunately, we couldn't see the sunset, but the next morning, on the way to breakfast, we were able to catch a glimpse of the sun rising from the sea through the window next to the elevator. This Hotel is in a lucky location where you can enjoy both sunrise and sunset dependin

We stayed on the one-night, two-meal plan with a Room assigned by the property, including grilled eel (kabayaki). The price was reasonable and the meals were delicious. However, it was disappointing that the website says parking is 800 yen, but when we asked at the front desk we were told we could use the municipal parking lot behind the property for 420 yen. It would be appreciated if this could be noted on the website. It was great to have a clear view of Bentenjima’s red torii gate right in front of us from our Room. We would like to stay again if we have another opportunity.

I stayed here for a live event at Ecopa. Check-in was until 10 PM, but since I arrived at Bentenjima Station just before 10 PM and went to buy dinner at a convenience store first, I called to inform them that I would be checking in after 10 PM. The staff responded very kindly and warmly, which made me feel reassured. When I arrived, they informed me that the Onsen was open until 11 PM. When I asked if it would be okay as long as I left the bath by 11 PM, they assured me not to worry since there were still other guests who hadn't arrived yet. Although the person who answered my call earlier was different from the one who greeted me upon arrival, it felt like all staff were well-trained and caring, which left a warm impression on me. The view from my room was great. Since it was late when I checked in, I only used the room for sleeping, but it was very comfortable. Instead of traditional futons on tatami mats, there were mattresses with futons laid on top of them, allowing for a soft and restful sleep. If there's one thing I'd wish for—it would have been nice if the Onsen could also be used in the morning since its hours started from 3 PM. The location is right in front of the station with a convenience store nearby; combined with excellent service from the staff, I'd love to stay here again if I'm ever visiting Shizuoka again. Thank you!