Around Yokohama Hakkeijima Sea Paradise Aqua Museum × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

It was a very lovely Hotel. The lobby had a café-like atmosphere, and the decorations were beautiful, with artworks that evoked the feeling of the sea. I felt it was a Hotel that could be comfortably enjoyed by both middle-aged guests and families. The breakfast was great a

I stayed here for my birthday and wanted to treat myself a little. The Room was well kept, and above all, the meals were delicious (a bit generous in portion size, though). The best part was being able to enjoy freshly baked bread at breakfast. The view from the balcony also gave me time to forget everyday life. And most of all, the Hotel staff provided polished, kind, and courteous service that made me want to come back whenever I feel like treating myself again. Perfect in every way!!! It was a truly satisfying stay. Thank you very much.

We made wonderful memories. The beach is right in front of the property, and the location is excellent—we were very satisfied.

Although I thought it was a bit pricey, I stayed here because I was drawn to its overseas-like atmosphere. The Hotel’s service and amenities were high quality, and I was very satisfied!! It was a little disappointing that there weren’t any sightseeing spots within walking distance nearby, but I was able to relax and take it easy with the lovely Room and the view. I’d definitely like to visit again.

The Hotel’s service was attentive down to the smallest details and truly wonderful. In the lounge, they asked about my child’s juice preference and kindly made a special peach juice for us, which really impressed me. The building is stylish, and there were also Yayoi Kusama prints that I was glad to see up close. I’d love to stay again.

We stayed for one night as a family to celebrate my mother's 77th birthday. Although the weather was unfortunately rainy, we were able to spend a luxurious and happy time together in the spacious room and beautifully designed resort-like space. The terrace was seamlessly connected to the interior, offering a sense of openness and easy access, which we really appreciated. The wide roof also allowed us to enjoy the terrace even in the rain. My family was very pleased and said it was wonderful! Thank you so much.

We ended up staying for two nights on short notice at the end of summer. For the past 7–8 years, we’ve stayed every year at similar places around Kamakura and Hayama, but this was our first time here—and our whole family agreed it was the best by far. Every Room was stylish and spotless, and the theater Room in particular was amazing—we all enjoyed watching movies together. Morito Beach is just a short walk away, and everything you need is nearby. We spent three days saying we wanted to move here as a family, and on the last day we had to calm down the kids who didn’t want to leave before heading home in tears. Due to our lack of communication, you had to make unnecessary preparations, and even after we left some luggage arrived—causing you a lot of trouble—but you handled everything very kindly. We would love to stay again if we have the chance. Thank you very much for taking such good care of us.

During Golden Week, accommodations were fully booked, but a cancellation became available, so I made a reservation and stayed for one night. Despite being Golden Week, it was very reasonably priced and absolutely perfect. The staff were very attentive and excellent. I would definitely like to use this accommodation again!

It was very beautiful and one night was not enough. If I have another opportunity, I would definitely like to stay again.

It was my first time staying in Kamakura, and I would love to make this my regular accommodation. Conveniently located near the station and shopping areas. The accommodation was clean and felt as relaxing as visiting a friend's home. The well-prepared amenities were excellent. They kindly stored my luggage early, and promptly contacted me about forgotten items, which was very helpful. I had a leisurely stay and am extremely satisfied. Thank you very much for this wonderful experience!

Used by a family of four. Since our children are small, we chose in-Room dining for dinner. Both the in-Room meal and the breakfast buffet were delicious. Our 2-year-old loved the kids’ area and played there for over two hours. There also seemed to be many guests who looked like government employees, and we hardly saw any foreign visitors. The only disappointments were that the futons were a bit thin, the mobile signal was weak, and the Wi-Fi connection was not very reliable.

A condominium with a kitchen, a 10-minute walk from the station and 3 minutes to the beach. It was very convenient since we didn’t have a car. Self check-in is unmanned, but when there was an issue with the screen, staff responded immediately by phone, which made us feel at ease. It was wonderful to cook and dine while enjoying the ocean view from the window. The kitchen is fully equipped with pots and other essentials. The Room is spacious and clean, with a living area and dining area, so you can relax comfortably.

We always enjoy staying here. It’s close to both the beach and the station, making it a very convenient base for sightseeing. The nearest convenience store is a bit of a walk, so it’s a good idea to stock up when you find one. This time, it was a little strange that there was only one set of amenities even though we were five people, but since everything was properly provided last time, we don’t think it will be an issue. Thank you.

This was my third stay, and as always, the cleanliness and stylish interior made for a very comfortable experience. We stayed for two nights, but on the last day, my entire family didn’t want to leave... It became another wonderful memory this year. The staff's excellent service was greatly appreciated. We look forward to staying again next time! P.S. Regarding the bathroom issue I mentioned in a previous review: when taking a shower, water tends to spill onto the bathroom floor due to gaps in the glass door. Perhaps using adhesive strips or rubber seals available at home improvement stores could help prevent leaks? Additionally, the handheld showerhead cannot be fixed properly as it tilts downward on its own. On our second day, we also couldn’t fill up the bathtub; it seemed like an error where it mistakenly detected that it was already full—pressing "auto" would result in music playing after about a minute and then stopping without filling up the tub. I would appreciate if these issues could be addressed. Thank you for your consideration!

The Room is on the second floor, and the steep stairs made it difficult to climb, so I deducted points for the Facility. The room's passcode email took a long time to arrive, and I had to inquire before finally receiving it, so I deducted points for service. The bathroom was equipped with a jet bath, and the toilet was state-of-the-art, making it very comfortable. Shampoo, conditioner, and body soap were from MUJI. The Dyson heater made the room very warm without causing throat discomfort like air conditioning does. The smell from the restaurant downstairs did rise up but disappeared by 6 PM when they closed, so there was no issue during sleep time. I slept very well and would love to stay again!