Hakone · Atami · Izu × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan

We made a Reservation to celebrate his birthday. I had requested a message plate in advance for our meal, and I was also delighted to find lovely towel art prepared in our room. The spacious, spotless room, the relaxing pool, and the delicious food—everything was perfect. After the trip, both of us agreed that “this time, the Hotel stay was the best,” making it a truly wonderful stay. Thank you for smoothly accommodating changes to the Shuttle Service schedule and arranging taxis for us. It has become a place we would definitely love to visit again.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves drifting into our tatami Room was truly, truly soothing—somewhere you want to keep watching and listening forever, and a Room that makes you want to stay longer. From arrival to departure, every staff member was kind and attentive. We enjoyed the meals, drinks, and even the late-night ramen. There wasn’t a single complaint—this is a place we absolutely want to visit again. Thank you for a wonderful time.

We were surprised by how many courses there were, and impressed that she could describe them all so clearly. The head chef’s flavors and sense of style were outstanding. The timing of each course was perfect as well, and both of us finished everything. We were also genuinely surp

I was able to relax on the sofa while enjoying the view of Oshima from the Room. There was a massage chair in the Room, which was great for easing my swollen legs after being stuck in traffic. Oshima could also be seen from the open-air bath in the Room, and since it was a private open-air bath attached to the Room, I was able to soak in the Onsen at my leisure. Dinner and breakfast were delicious. The simmered kinmedai (splendid alfonsino) was especially well-seasoned and very enjoyable. I will stay again, and I look forward to visiting you.

Now in my 40s and with my parents in their 70s, I stayed here for a special parent-and-child trip. Unfortunately, it rained, but in the end we had an extremely satisfying stay. The sense of history, the tasteful architecture and furnishings, the staff’s hospitality, the wonderful meals (we dined at Le Trianon for both dinner and breakfast), and the cleanliness of the large public bath—plus the stunning view from the open-air bath—were all outstanding. My parents were truly delighted as well. In particular, Le Trianon’s breakfast course was the best we have ever had on any trip! Each dish—from the egg dishes to the smoothies—was carefully explained to us, making it a memorable experience (I was especially impressed that they used eggs from my hometown). Recently I stayed at newer luxury hotels in Karuizawa and Atami in a similar price range to this Hotel, but this historic Hotel clearly stands apart in terms of service and atmosphere. I hope to return with my family someday. Thank you very much.

We could even see Mt. Fuji—just as my parents had always said—and we were very satisfied! We stay at various Ryokan, but the meals here were especially generous and delicious. The staff were kind to our child as well, and our child seemed to love it the whole time and stayed in a great mood. We’d love to stay again when we visit Shizuoka!

This was our first stay! Just as the Reviews said, it was a very dog-friendly Accommodation. I accidentally left a large piece of luggage at check-out, but even though it was during a holiday period, they responded quickly and mailed it to me, which was a huge help. We only had breakfast this time, but it was delicious. Next time, I’d like to book dinner as well. It’s an Accommodation that’s kind to both dogs and guests, and we had a wonderful holiday trip. Thank you very much!

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

We stayed for two nights. Both breakfast and dinner featured different dishes on the first and second nights, and the food was excellent. There was also a wide selection of alcohol at dinner, including many types of sake, which we enjoyed. Our Room had an open-air bath, and it was thoroughly cleaned, so we could relax comfortably. All the staff were pleasant, and we could tell they were well trained. Thank you for taking such good care of us. It was an Accommodation we would love to visit again.

It was truly a wonderful stay where we could fully enjoy the nature of West Izu. The beautiful blue sea, the sunset sinking into the horizon, and the star-filled sky were all incredibly moving. Both the observation deck and private beach, which we visited via a walking trail from

Thank you for taking care of us on our family trip. Check-in while enjoying a welcome drink was a nice touch, and the Room was spacious, clean, and comfortable. There were two bathing options: a free open-air bath and a large public bath, and we could even see Mt. Fuji from the large public bath. Dinner was delicious across the board; although we were full by the end of the meal, the house specialty “Izu Mabushi” was light and refreshing, so we enjoyed it easily. Breakfast featured a variety of side dishes served in small portions on multiple small plates—beautifully presented, and every dish was tasty. The staff were also very pleasant and welcoming, which made our stay even better. We would love to come again. Thank you very much.

The staff member who served our meals provided wonderful hospitality; thanks to their warm and attentive service, we were able to enjoy drinks and spend a truly special time. This is a truly lovely Accommodation where exceptional hospitality, breathtaking views, and delicious fo

As you may have guessed by now (laughs), everything about this accommodation is simply outstanding! Overall, these two days exceeded all of our expectations and allowed us complete relaxation. I hope to return here again for another special occasion with loved ones. Thank you s

The shuttle service by boat was excellent, and the luxurious design of the hotel was truly exciting. The bath that felt like floating on the sea was amazing, and I loved the free drinks that even included wine. The French course meal we had as a family for the first time was de

Thanks to the warm and courteous service, I felt at ease throughout my stay. The location is very convenient if you are traveling by car. For guests arriving by train, a Shuttle Service was also available to Shimoda Station. Because I have many food allergies, I chose a Plan without meals. However, the Accommodation staff kindly recommended local restaurants, and we were fortunate to get a Reservation. I was able to enjoy an outstanding simmered kinmedai (splendid alfonsino), which was absolutely delicious. The young international staff were wonderful as well—their smiles were lovely, their Japanese was excellent, and they worked with great dedication. As someone who can only speak Japanese comfortably, I truly respect them. The bath was also fantastic: the Izu stone in the indoor bath glowed a beautiful blue, and its soft texture felt very pleasant on the skin. The night view of Shimoda Port and the sunset outside the window were stunning. Thank you very much for taking such good care of us.

We spent New Year's Eve at this Ryokan with my mother. From the moment we arrived, we were warmly welcomed and had a very pleasant stay. The handmade events, such as serving New Year's soba noodles, an in-house stamp rally, countdown celebration, sunrise visit with the hostess

We had the pleasure of enjoying the private dinner Plan at Soro Residence. The cuisine was not only delicious, but each dish was beautifully presented like a work of art. The flowers arranged to match the dishes and the floral decorations throughout the Room were truly wonderful, creating a special space that felt extraordinary. The wine pairing was also exceptional—each time we paired a sip of wine after a bite, both were elevated, and we were repeatedly moved by how much the flavors opened up. In addition, all staff provided warm and attentive hospitality from start to finish, allowing us to spend a comfortable and luxurious time. Thank you very much for an unforgettable experience.

We stayed in a Room with an open-air bath. Overall, we were satisfied with everything—the bath, the meals, and the service. We had a wonderful time. The in-room open-air bath while looking out at the sea was very comfortable. The large public bath was also very spacious and not crowded, so we could relax and enjoy it. Both dinner and breakfast were beautifully presented, and we enjoyed them very much—especially the grilled abalone and shabu-shabu. We deducted a few points because the parking lot is far away (which could be difficult in rainy weather), there are limited choices for meal times, the Room does not have an automatic lock, and noise from the hallway carries easily, but overall we think it is a great Accommodation that we can recommend to friends.

The entire accommodation features tatami flooring, providing a relaxing and calming atmosphere as soon as you step inside. The staff are very welcoming, making this an exceptional accommodation. There are rooms with open-air baths where you can enjoy bathing anytime while tak