Nationwide × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan - 48Page Number

This was my first stay here. I was very satisfied with the Premium Room and the seafood beach barbecue. I would like to stay again.

I often stay here when I have to work on Saturdays. The Room is clean, and I wake up feeling refreshed. Breakfast is delicious too. I’d love to stay again.

I stayed here for a live event at Ecopa. Check-in was until 10 PM, but since I arrived at Bentenjima Station just before 10 PM and went to buy dinner at a convenience store first, I called to inform them that I would be checking in after 10 PM. The staff responded very kindly and warmly, which made me feel reassured. When I arrived, they informed me that the Onsen was open until 11 PM. When I asked if it would be okay as long as I left the bath by 11 PM, they assured me not to worry since there were still other guests who hadn't arrived yet. Although the person who answered my call earlier was different from the one who greeted me upon arrival, it felt like all staff were well-trained and caring, which left a warm impression on me. The view from my room was great. Since it was late when I checked in, I only used the room for sleeping, but it was very comfortable. Instead of traditional futons on tatami mats, there were mattresses with futons laid on top of them, allowing for a soft and restful sleep. If there's one thing I'd wish for—it would have been nice if the Onsen could also be used in the morning since its hours started from 3 PM. The location is right in front of the station with a convenience store nearby; combined with excellent service from the staff, I'd love to stay here again if I'm ever visiting Shizuoka again. Thank you!

Although the building has a retro feel that reflects its age, the rooms are spacious, impeccably clean, and very comfortable. The beach within walking distance is quiet and uncrowded—an ideal spot for a relaxing stroll while listening to the waves. While there aren’t many restaurants nearby, the Chinese restaurant right next door is open until 21:30, and it’s a plus to enjoy generous portions at reasonable prices. Highly recommended for anyone looking for a quiet stay with great value for money!

The Hotel itself is quite old, and the Room also felt dated—but even for me as a Gen G, it somehow made me smile. It had a nostalgic feel and was a very relaxing place. Even the bath in the Room felt homey and calming. It was a bit chilly so I couldn’t swim in the sea, but since there’s a beach, I think it would be really enjoyable during summer vacation season. Also, breakfast portions were very large—possibly too much for women or children. I regret not asking for a smaller portion before it was served to avoid wasting food. Everyone was very kind, and unlike many modern Hotels that are all-inclusive and can feel busy or noisy with “this and that,” it was wonderfully peaceful. I’d love to come back during swimming season. From what I researched, there aren’t any shops nearby within easy walking distance, but the shop inside the Hotel was open until 10:00 PM, which was very helpful.

The Facility was clean, and I was happy that the air conditioner was already on, so the Room felt cool when we arrived. With this kind of Hotel, I expected we’d have to turn on the air conditioner ourselves after checking in, so it was a pleasant surprise! However, the response when insects appeared... I don’t mind handling it ourselves, but I wish insect spray had been left in the Room.

First, head to the main building to check in. Check-in was quick, and after parking the car it was just a 1-minute walk to the villa. The exterior was simple, but the moment we opened the front door, a breathtaking view spread out before us. There were two fluffy beds upstairs and one downstairs, plus a futon set up for one person in the Japanese-style room—we were excited deciding where to sleep. Since we checked in toward evening, the sunset was stunning and incredibly relaxing. This time we made a Reservation for breakfast only, and it was delivered around 9:00 a.m. the next morning. The portions were generous and left us happily full from the start of the day: delicious sausages, yogurt, plenty of salad, scrambled eggs, and rich corn soup—everything was outstanding. We ate at the first-floor counter while looking out at the ocean, which was perfect. You can also step straight out to the beach in seconds, so we were completely satisfied.

I’ve stayed here about 100 nights since last year and have really liked it, but this was the first time I truly felt the downside of having no front desk. The air conditioner remote’s batteries were dead, and the batteries had an expiration date of 2024. At night, it wouldn’t turn on. When I swapped in the TV remote’s batteries, it worked. I told the housekeeping staff the next day; they didn’t seem to have spare batteries, so they replaced the remote with one from another room.

I stayed without high expectations due to some negative reviews, but the room was spacious and there were no particular issues. It was conveniently located near USJ and Expo, and I was happy to stay at an affordable price.

The owner was very kind. The weather wasn’t great, but we had a wonderful time in the clean, warm pool! We’d love to come again!

We stayed here with three generations to celebrate my mother's birthday. We were able to spend a luxurious and relaxing time. The staff at the accommodation were wonderful and very considerate, thank you so much. With cats around, it was the perfect accommodation for us cat lovers.

Rather than spending the trip staying inside a Hotel or Ryokan, I was able to fulfill every wish: enjoying delicious food in the great outdoors, taking in the mountains and starry skies, soaking in the Onsen, and truly refreshing both body and mind. The entire Facility was impeccably clean and comfortable, and above all, I was delighted by the staff’s warm hospitality. Many of them are young, but it was clear through every interaction how well trained and knowledgeable they are. Their thoughtful attention to detail made the stay enjoyable from start to finish—I’m so glad we came. With the wine pairing at dinner, we were able to enjoy a variety of wines, and the kinki (rockfish) acqua pazza was especially outstanding. The Shuttle Service from Nagano Station also made getting there worry-free, resulting in two very satisfying days. Thank you very much. I feel the Accommodation rate is well worth it. Next time, I’d love to visit with my son as well.

This villa offers an incredible and luxurious space that is hard to believe exists in Japan. The rooms and amenities are of the highest quality, allowing you to enjoy a completely comfortable and indulgent stay. The service is exceptional, with the manager providing attentive guidance and promptly addressing any requests with great care. The bath and sauna are truly special. With features like a standing cold plunge pool and a meticulously designed relaxation room, you can experience ultimate relaxation—just be careful not to fall asleep! The facilities exude elegance, immersing you in an extraordinary atmosphere that feels otherworldly. Meals feature local ingredients from Wakayama, carefully selected daily from the market by the head chef who prepares them artistically and serves them on stylish tableware. The evening course was absolutely delicious and left us completely satisfied, while breakfast was equally delightful as we enjoyed it overlooking the seaside—a truly luxurious experience. It was a thoroughly satisfying trip—thank you very much!

From the moment we stepped inside, we were captivated by the otherworldly atmosphere and the ideal scenery. The staff’s hospitality was outstanding, and it became a special Accommodation that our whole family was truly satisfied with and wants to visit every year.

Thank you for your hospitality. The view was wonderful, and we made lovely memories. However, I had requested a birthday cake with the message plate saying "Happy Birthday Mam," but it was written as "Man" instead. This changed the meaning, and I couldn't take any photos, which was a bit disappointing. Other than that, the staff were very polite and attentive, and I am satisfied overall. Thank you very much.

We had a very comfortable stay! Thank you to the friendly staff for kindly showing us around the Facility. It was a villa we’d love to stay at again!

We stayed for one night as a couple. The building's design was very stylish, and the bath was absolutely amazing! Although we couldn't use the pool during this season, it seems like a must-try in summer. The Room had a projector, but we couldn't figure out how to use it this time. There was some dust in small areas, so it would be great if cleaning could be more thorough. Also, clearer instructions on how to use the Facility would be helpful. Still, we had an extraordinary and special experience that we don't usually get to enjoy. We look forward to staying again in a different season!

We stayed here with a large group in January. First of all, the traditional kura-style building is truly one of a kind. It has been beautifully renovated to suit modern needs while preserving the charm of classic Japanese architecture. It’s even more impressive in person than in photos, and you can really enjoy the building itself—perfect for anyone who loves architecture. The living room feels incredibly open, and even with a big group it never felt cramped. The kitchen was surprisingly spacious, and it was stocked with more than enough cookware and appliances. There was also a great variety of tableware, all stylish, which made cooking even more enjoyable. The dishwasher in particular was large and high-performance, making cleanup easy even for a big group. There are multiple bedrooms as well, so everyone can rest comfortably. This Accommodation is ideal for the purpose of “staying together as a large group and relaxing.” Overall it’s very spacious, so we could spend time there without feeling self-conscious. We only ordered breakfast, but it was simple Japanese food and very delicious. For lunch and dinner we arranged our own meals—buying ingredients at nearby supermarkets (Tsuruya and AEON are conveniently close) and cooking ourselves—and that became part of the fun of the stay. With such well-equipped facilities, this place is especially recommended for those who enjoy cooking. Even though it was cold around New Year’s, the inside was warm and comfortable. The separate hinoki bathhouse was amazing; you heat the indoor bath yourself, but the scent of hinoki wood and the atmosphere were truly relaxing. There is also another bath in the main house (with a modern tub), which you can use as well—and we appreciated the thoughtful touch of underfloor heating in the changing area there. We were highly satisfied with everything—the space, facilities, and overall atmosphere—and would love to visit again in a different season.

From the moment we arrived, this was a special entire-home rental Hotel that felt less like “staying overnight” and more like truly inhabiting the space. The view of Oku-Kawaguchiko through the large windows changed throughout the day: in the evening, a quiet lake surface with shadows of trees; at night, forest air with almost no sound; and in the morning, soft light streaming onto a misty lake. It was the kind of place where you just want to keep watching the scenery. The interior felt luxurious yet calming, with thoughtful details in everything from lighting and furniture to sound. It naturally made us want to slow down—cooking with a beer in hand, enjoying fresh air on the terrace after the sauna—and even while spending time together, there was an unhurried sense of space. What stood out most was the morning kayaking experience. Paddling out onto a quiet Lake Kawaguchi before many people were around felt incredible. The water was as calm as a mirror, reflecting the surrounding mountains and forest. It felt less like sightseeing and more like we were floating alone in nature—easily my most memorable moment of this stay. The Facility side was also very comfortable: with well-stocked kitchenware and amenities, we could enjoy high-quality time without much preparation. This isn’t just an Accommodation for sleeping—it’s a place where the experience itself changes depending on the season and how you spend your time. Next time I’d love to do a Multiple Night Stay and soak up this atmosphere even more slowly.