Nationwide × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan - 27Page Number

Four of us—female friends for 50 years—stayed here together. The front desk staff were very pleasant, and in the lounge we enjoyed a variety of drinks and snacks both before and after dinner. Both dinner and breakfast offered a wide selection, including made-to-order hamburgers right in front of us, beef shabu-yakiniku, sashimi, and more—everything was excellent. All-you-can-drink beer and many other beverages really surprised us. It didn’t seem like there was all-you-can-drink sake, though. The meals were enjoyable for both adults and children. The baths were spacious, clean, and comfortable. We were also happy to have ReFa showerheads and hair dryers. This is a Hotel we would love to stay at again. Thank you very much.

The room is not very large, but it is very clean, and the shuttle bus between the hotel and the station was extremely convenient. It significantly reduced walking time under the scorching summer sun, which was a great help. Reservations can be made online, and the bus runs multiple times back and forth, which was truly appreciated. The driver was also a very kind person.

Although a typhoon was approaching and it looked like rain, it didn’t rain much, and we were able to see a wonderful sunset from the restaurant. The view from the large public bath was also amazing. The meals, made with ingredients from Wakayama, were all delicious. It was disapp

We stayed here during Golden Week with three generations of our family. The room was clean and thoughtfully arranged, ensuring a comfortable stay. The onsen was not crowded, allowing us to relax fully, and the radon onsen here is simply the best! During our multiple night stay, I

Everything—the views, the Room, the baths, the meals, and the hospitality—was outstanding. My whole family kept saying again and again that we had never stayed at such a wonderful Ryokan. First of all, the baths! The view of Otaru spread out below from the open-air bath was breathtaking. (We also really appreciated that the amenities were from a well-known cosmetics brand and that towels were always available.) Inside the Ryokan, there were furnishings that evoked the former prosperity of the Herring Mansion, making it an irresistible place for history lovers. Both dinner and breakfast were delicious, and I especially can’t forget the potato with butter sauce—a long-loved specialty of this Ryokan. It was such an incredible time that I almost didn’t want to recommend it to others. I definitely want to come back again next time.

The Facility is old, but it is kept clean. Fishing from the pier is easy to catch fish, so even beginners can enjoy it. You can also relax while listening to the sound of the waves. In-room dining was also available as an option. You can enjoy breakfast while looking out at the sea. The staff are very friendly and attentive. I would like to visit again.

I stayed here after hiking Mount Bandai. I was looking for an accommodation with a good view and reasonable price. As mentioned in other reviews, the view of Lake Inawashiro was excellent, and the facility was clean and comfortable. Before my stay, the staff kindly provided recommendations on where to eat and directions to a supermarket. Despite rising costs of goods and labor these days, this accommodation offers comfort at an affordable price through thoughtful efforts. I would love to stay here again if I have the chance. The room is also spacious.

It was a wonderful Accommodation. We stayed with five women and four children. Everything felt very clean, and even the amenities were branded, which got everyone excited! Everywhere you look is photo-worthy, and best of all, the BBQ while watching the sunset was amazing. It was still a bit chilly for the season, so we couldn’t use the pool, but we’d love to come back when it’s warmer. The staff were also very kind—thank you so much. It was an excellent Hotel with nothing to complain about.

Every dish in the meal was outstanding—the best of any Ryokan I have stayed at. I was also surprised at how delicious the seasoning was even on the fried item we were given to take home, made from the remaining fish. The Room was clean and well kept. The staff’s service was just right, and it felt very comfortable.

Still, we were able to relax and enjoy meals and coffee time in the club lounge, then unwind with the spa jacuzzi and a nap—an unexpectedly luxurious way to spend the day. The shop is spacious as well. Even the pool in the rain and wind became a good memory. The non-alcoholic sp

Right in front of the canal cruise boarding point. Right in front of the LeTAO shop. Located in the very heart of Otaru sightseeing, we also enjoyed seeing the Asuka III docked at the port—an excellent stay.

When I went to the bath on the 12th floor, I didn’t realize the bath towels were under the TV. Someone I shared the elevator with had brought one, so I asked and found out that’s where they were. The towel location might be a little hard to notice.

This was my second stay. I chose the plan for guests aged 50 and over, which included spiny lobster, abalone, and golden eye snapper. The meals were so delicious that I decided to return. Both the fish-focused dinner and the breakfast featuring spiny lobster miso soup and grilled horse mackerel were satisfying and filling. However, there were two things I found a bit disappointing this time. First, there was noise after 11:30 PM. It seemed to come from upstairs, possibly due to cleaning in the bath area. Other than that, it was very quiet, so the noise at night surprised me. Second, while they were preparing my futon bed, my coffee cup was taken away even though I had been using it. When I wanted to drink coffee later on but couldn’t find the cup anymore, it left me feeling disappointed. The staff serving breakfast were very pleasant and made for a nice departure experience overall. Since Awa-Kominato is one of my favorite places, I'll probably visit again in the future. Even if accommodations are not large-scale establishments, I'd like to choose based on their unique qualities each time!

The Hotel staff were very courteous, and I had a pleasant stay. The grilled tilefish (Wakasa-yaki) was absolutely delicious.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

The dining area was spacious, and the food was delicious—overall, it was very good. There were also a well-equipped arcade and shop, so we could enjoy ourselves even while staying inside the Hotel. It was also great that there was a nearby ropeway to Atami Castle. I would definitely like to stay here again when I visit Atami.

The Italian meal was absolutely delicious, and I was truly impressed by your thoughtful hospitality and attentive service. The magic-hour view from the beautiful Room was wonderful. It makes me want to visit again and again. Thank you very much.

True to its name, the baths were excellent. The large public bath was spacious, and the open-air bath in the Room was a comfortable size, so we were able to fully enjoy the baths. The meals also offered a wide variety; we had rice with simmered golden eye snapper and left completely satisfied. The rice was especially delicious, and we ate more than we should have. We would love to stay again.

We stopped by on our way back from visiting a family grave at Mount Koya. This was our second stay, and the Onsen was especially relaxing—we truly enjoyed the ocean view right in front of us. The meals were delicious, and we were very happy with the complimentary drinks service in the lounge that started this year. If we have the chance, we would love to visit again for a third or fourth time.

We were planning an Onsen trip to celebrate my mother, and it was the first trip for three generations of our family. Since my mother cannot use the large public bath, we looked for a Room with a private open-air bath. Thanks to that, she was able to enjoy the Onsen. The bath in our Room was also fed by Onsen water, and she was very happy. We chose the standard kaiseki meal, but the portions were more than enough—so much that my sons had to give up at both dinner and breakfast. When I requested a cake for my mother’s 88th birthday celebration, they even prepared a red celebratory vest (chanchanko) for her as well, and we truly appreciated their thoughtfulness. The building was clean. The large public bath was small but spotless, and we were very satisfied. In the lobby there was a local sake tasting service, and in the morning there was also coffee service—everything felt very well provided. Our whole family was extremely satisfied. All of the staff were kind, and we had a comfortable stay. It became a wonderful celebratory trip. Thank you very much.