Nationwide × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan - 18Page Number

I stayed in a newly renovated modern Japanese-style Room. The Room was clean, bright, spacious, and very comfortable. Fresh flowers were displayed throughout the building, and the hot spring baths were excellent. Perhaps because I visited during a record cold wave, the restaurant

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

I stay here when I have business trips to the Suwa area. It had been a while since my last stay, as I hadn’t had the chance to stay recently. The room was clean and comfortable. I especially like the large public bath, and even on a one-night stay, I used it twice—at night and again the next morning. I’d like to stay here again on my next business trip.

The portions, colors, nutritional balance, and preparation all reflected uncompromising care and sincerity. Each dish felt auspicious and filled with heartfelt effort; I was deeply moved by the happiness it brought me. Dining while overlooking the Sea of Japan was an unparalleled

The breakfast buffet had a wide variety of options and was very satisfying. The sashimi-style konjac with salted cherry leaves and the river seaweed butter were especially delicious and memorable. Both the Accommodation and my Room were clean, and the bath was very pleasant. I do

The Room bath was truly relaxing, and I ended up soaking in it again and again. The weather was great, and the views of Wakasa Bay and the surrounding islands from the Room and the bath were absolutely beautiful. Dinner, featuring mainly local fish, was exceptionally fresh and very filling. I tried my best to finish everything, but for the final sea bream rice cooked in a pot, I had it made into rice balls instead. They also handled my allergies properly, so I could enjoy the meal with peace of mind. I woke up early the next morning, which allowed me to enjoy a stunning sunrise. Breakfast was also made with local ingredients; not only were the individual dishes excellent, but simple items like rice, miso soup, and tofu were especially delicious. After breakfast, I wanted to relax a bit longer and take another bath as well, so if late check-out is available, it would be nice to have that as an option. My mother was very happy too, so we would love to stay again if we have the chance. Thank you very much.

- Even in the restaurant, you can enjoy your meal while looking out at the sea through the windows, which we were very happy with. - For dinner, we chose the delicious “Waka” kaiseki course. The portions were generous and everything tasted great—we really enjoyed it. As with

I finally visited this long-awaited Hotel for the first time. I called on the day of arrival and requested Shuttle Service to Chokoku-no-Mori Station. Because the number of Rooms is limited, neither the dining areas nor the Onsen ever felt crowded, and I was able to relax at a very leisurely pace. The staff’s thoughtful hospitality was outstanding, making it a truly meaningful stay. The cocktail pairing at dinner was a wonderful experience, with cocktails I would not normally order myself. Brunch also offered a wide variety of options, and it was a delight to enjoy champagne and wine from the morning. I felt this Accommodation is easy to use even for solo travelers. Thank you very much for such a wonderful time.

We stayed at the Nagasaki Marriott for two nights, in a Harbor View Suite on the top (13th) floor. With the summer Plan, Child Sharing Existing Bedding and breakfast were free for our child, so it was an excellent value. We also arranged a sofa bed for an additional fee (8,960 yen), and it was very comfortable. The Hotel is directly connected to Nagasaki Station, so access is outstanding. It’s easy to dine and shop at the station building, which was extremely convenient. Because we checked in late, we used room service, and every dish was high quality—we were very satisfied. In addition to Goto udon and burgers, there were plenty of kids’ menu options as well. From the room we could see large cruise ships, and the Harbor View scenery was truly spectacular. As it has only recently opened, the property is very clean throughout, and the modern, sophisticated interior design left a strong impression. The bathroom had a spacious round bathtub; the vanity had an easy-to-use double sink; and with two toilets available as well, our family stay was very comfortable. We had breakfast on both days; some items changed between days so we never got bored. Local Nagasaki specialties such as kakuni buns and sara udon were all delicious, as were the shumai. There was also a wide selection of cheeses, dried fruits, and breads. Both Japanese- and Western-style options were plentiful—something international guests would enjoy too. We couldn’t use the lounge during food service hours, but since it’s open 24 hours a day, it was nice to relax there with coffee. In terms of location, rooms, dining options, and service overall satisfaction was high—it was a very comfortable stay. This is a Hotel we would definitely like to stay at again when visiting Nagasaki.

It was a very lovely Hotel. The lobby had a café-like atmosphere, and the decorations were beautiful, with artworks that evoked the feeling of the sea. I felt it was a Hotel that could be comfortably enjoyed by both middle-aged guests and families. The breakfast was great a

The sauna was excellent, and the dinner not only offered delicious food but also warm hospitality from the staff. Watching the sunset, gazing at the starry sky, and soaking in the morning sun while sitting outside allowed me to truly unwind. The breakfast was also very satisfying

This is my third stay, and every time I’ve stayed in a Room with a washing machine, refrigerator, sink, and microwave—simply very convenient. Since Okinawa is hot, you can do laundry right away even after sweating, so you can bring fewer clothes. There is also a large public bath, making the stay truly comfortable. Of course, it doesn’t have a beach or pool like a luxury Resort Hotel, but it’s an ideal location for driving to various beaches. There’s also a convenience store within walking distance and plenty of restaurants nearby—truly a “convenience store Hotel.”

I traveled with my mother in her 80s. The staff, the meals, and the baths—everything exceeded our expectations. My mother was very happy too. We had a Multiple Night Stay, and they made sure the meals didn’t repeat, and everything was delicious. If I had one request, since it was a hot summer, I would have appreciated a refrigerator with a freezer compartment to freeze ice packs (it was refrigerator-only).

It is a very clean Hotel, and I think the hospitality is excellent. I did not expect such a wonderful Room, and I had a great time.

I chose this Accommodation because it seemed to have a great view from the Room, and with the good weather it was even more wonderful than I imagined. The meals were truly delicious! All of the staff were very pleasant, and one staff member was from overseas but explained everything carefully, which I really appreciated. Visiting Aso has become a very special memory for me. Thank you very much.

There are two private bedrooms, each with two beds. In addition, there are two sofa beds on the second-floor loft area of the living room, so even a large group can stay very comfortably. The bathroom is also spacious, and it was wonderful to be able to enjoy the Onsen. The amenities were well stocked, and we had no inconveniences during our stay. The kitchen faces the living room and is very easy to use, with plenty of tableware and cooking utensils provided. A hot plate was also available, so we all made sukiyaki together and enjoyed a fun meal—another great memory. Above all, we would like to express our gratitude regarding the wine opener. When we called because the one provided was broken, you brought a new one right away. We truly appreciate your quick response despite our sudden request. Thanks to you, we had a wonderful time. We would love to visit again. Thank you very much.

We stayed here to celebrate an anniversary with close friends! The stylishly designed living area and the Room with a sauna were absolutely perfect for a girls’ trip. If we have the chance, we’d love to stay again. Thank you very much!

We stayed at the accommodation as a way to show appreciation to my elderly parents. Upon arrival, the ryokan staff came outside to greet us and kindly carried my mother's luggage. The view from the room was stunning, and everything was impeccably clean, allowing us to have a very

The view from the window, the delicious food, and watching the sunset with my child created an unforgettable, perfect moment. Both the spring trip to Okinawa and this autumn stay were filled with wonderful memories. Next year, we plan to visit the remote islands, so it might

I stayed for two nights starting July 22. This time, my Room faced the Nasu mountain range, so the view was wonderful. The meals were delicious again. Since this was my second stay in July, you kindly changed the menu for me. Next time, I’ll visit with my children and their family.