Nationwide × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan - 53Page Number

We stayed as a family during the Obon holiday. It was a charming Japanese-style accommodation with a cozy atmosphere, beautifully decorated with carefully selected furnishings, and impeccably clean hallways that sparkled! Since it accommodates only two groups per day, it was quiet, and we enjoyed having the onsen all to ourselves. Dinner featured plenty of local dishes, though I couldn't finish everything and felt sorry about it. The only downside was running out of cold water and having to go buy some early in the morning. One concern was that the sound of the flush from the room's toilet echoed throughout the room at night, making it hard to sleep. I believe this might be due to structural issues but found it bothersome!

I stayed for 3 nights and 4 days with my grown son. I’ve stayed at many Accommodations, but SANSUI stands out for its exceptional balance of “closeness to nature,” “freedom during the stay,” and “quality of the setting.” It felt like a rare Accommodation where you don’t get tired even on a longer stay. Bringing our own ingredients, cooking with the provided tableware and tools, and enjoying freshly brewed coffee while looking out over Lake Kussharo and the forest was truly an experience of “staying as if you live there.” The sauna and outdoor Onsen were perfectly arranged in both temperature and flow, and being surrounded by natural sounds allowed both body and mind to fully unwind. At night, the starry sky and the flicker of the campfire were breathtaking. My husband and son thoroughly enjoyed canoeing, and each of us was able to spend time with nature at our own pace. The owner maintains an ideal sense of distance—quietly supportive only when needed—respecting privacy while providing reassurance. The philosophy of the Accommodation is consistent down to every detail, and I felt a deep professionalism in their approach that never interferes with guests’ experiences. The provided shampoo and conditioner from a Hokkaido brand were also excellent—I liked them so much that I bought them as soon as I got home. This is a place where nature’s stillness, the presence of the building, and thoughtful management are beautifully in harmony, making me genuinely want to return in another season.

Thank you very much for your kindness. The road to the Accommodation was narrow and a bit scary, but otherwise we were completely satisfied. The bath was excellent.

This trip was with my parents and my son. Since one of my parents has difficulty walking, I chose this Accommodation hoping they could watch the Kamiyamada Fireworks Festival from the Room. We reserved the top-floor Room (5F Executive Floor Suite), convinced we would be able to see the fireworks. When we arrived, the front desk staff guided our car and prepared a wheelchair for my mother. Dinner was included; there was so much that we couldn’t finish it all, but everything was excellent and delicious. The baths were also wonderful, with great-quality water that everyone enjoyed—my son went in four times. As for the fireworks, they were absolutely perfect. We could see the launch site clearly, and it was truly beautiful. The only disappointment was that there were several steps inside the Room. I also thought handrails would have been helpful. Still, with such great food and a perfect fireworks view, I’m glad we stayed in this Room. Thank you to all the staff as well. I’d love to stay again.

This was our first stay here. My husband enjoys searching for Accommodations when we travel, and we found this place through a Review site. From the moment we arrived, we were welcomed with a welcome drink. After that, we enjoyed Japanese-style relaxation in the free private bath, then went from one bath to another—the historic marble bath and the panoramic-view bath. Once we were refreshed, we savored dishes made with plenty of local ingredients, and the pudding dessert was unbelievably delicious. After dinner, there was complimentary service in the first-floor lounge: homemade alcoholic drinks and juices, small desserts, and snacks. You can relax at your own pace while listening to music. Breakfast was just as lavish—freshly cooked Hitomebore rice that was glossy and wonderfully chewy with tasty side dishes. On top of that, the ochazuke made with the Accommodation’s signature dashi is outstanding, so getting a second helping of rice is a must. On departure, they even gave us freshly baked croissants as a gift—truly attentive in every way. We are grateful for the staff’s warm hospitality. This is an Accommodation we would definitely love to visit again.

On the way there, it was tough because the road was too narrow for cars to pass and there was heavy mist, but I was able to enjoy this wonderful cottage all to myself in a quiet, secluded location. The elderly woman who handled our communication was very kind, and the day after my stay she brought me homemade brown rice okowa, green shiso kelp, and daikon with chirimen—everything was delicious. I will definitely be back.

Although we arrived a little late, we were welcomed warmly. The atmosphere of the building—and that wonderful feeling as we walked down the corridor to our room and were shown inside—was unforgettable. The meals were also excellent; we thoroughly enjoyed ayu, wakasagi, tempura, konjac, and more until we were completely full. We were very satisfied! This is a Ryokan we would definitely like to visit again. We’d love to try wakasagi fishing too.

Winter crab, early-summer white squid, and the salt-kiln-grilled abalone we always request as an optional add-on. At Waraku, you can enjoy seasonal delicacies throughout the year, but this time we tried their limited-time wild tiger pufferfish course for the first time, available only around Golden Week. We were truly impressed by the depth of Yuhigaura’s seafood. The beautifully presented sashimi platter (tessa) had a pleasantly chewy texture and was so delicious it ranks No. 1 among all the meals we’ve had at accommodations! The grilled milt was also exceptionally large, plump, and rich—perfect with Waraku’s own-label Junmai Daiginjo sake. And in this season especially, the private garden by the detached guest room feels at its most beautiful, with blooming flowers and vivid green moss. Whenever we’re worn out from everyday life and want to relax and feel restored, we always visit Waraku to Clear our minds.

This was my second stay. Just like last time, the meals were incredibly delicious and truly impressed me. Even classic dishes like shabu-shabu had thoughtful touches that felt unique to this Accommodation, which was a pleasant surprise and made dining a real joy. The Room was also comfortable and clean, and I was able to relax completely. The Onsen was wonderful, and I enjoyed the bath in the Room as well as the other private baths many times. The attentive yet unobtrusive service was also very pleasant. Thank you very much. I would love to stay again.

The Room atmosphere and views, as well as the free-flowing open-air bath, were excellent. The service and meals were also very good. The only downside was that the floor futon was firm and had seams, making it uncomfortable to sleep on. I think it would be even better with some improvement.

The renovated traditional building offers a modern Japanese-style Ryokan with friendly and helpful staff. The Onsen is available as a private bath, and you can use it anytime if it's vacant. There are three baths, each supposedly at different temperatures, but they all seemed to be the same temperature and quite hot. The much-talked-about breakfast was also delicious.

This time, we stayed in two Rooms, Momiji and Yuzu. We were very satisfied with everything, including the service. However, it was disappointing that the bath in Yuzu was far from the Room and inconvenient to use. Thank you for your prompt help with our forgotten item.

During this Go To Travel campaign, I stayed at about 13 properties, and the meals here were the best—just as you’d expect from a kaiseki Ryokan. Everyone should visit at least once.

Dinner was carefully prepared down to each dish. Breakfast was also delicious, just like a classic Ryokan breakfast. The bath was spacious, and I could relax and take my time. This is an Accommodation I’m very satisfied with and would recommend.

Our family of three stayed for two nights and three days, and it was the perfect trip—deeply relaxing both physically and mentally. We could use the private Onsen as many times as we liked without worrying about time or frequency, which felt wonderfully luxurious. In the evening, listening to the sound of cicadas on the balcony while watching the sunset—and enjoying a beer together as a couple—was unforgettable and helped us forget our everyday busyness. The beach is also close, just a few minutes away by car. We were able to use Koto’s dedicated parking lot right in front of the beach (advance Reservation required) free of charge, which was incredibly helpful. Above all, we were truly moved by the warm hospitality of the proprietress and head chef. Because it’s surrounded by nature there are some insects, but they didn’t bother us at all. We would love to visit again. Thank you very much for your kind care throughout our stay.

I visited with a friend for our once-a-year, slightly indulgent girls’ trip. The Accommodation seems to be located right in front of a local bus stop, but part of the national highway on the bus route was closed due to a landslide and buses were taking a detour, meaning extra travel time from both Takayama and Matsumoto. So my friend drove from Nagoya instead. We took a short break at the Hirugano Kogen Service Area to enjoy the magnificent scenery, and arrived comfortably in just under three hours with no traffic. There were spots with some snow remaining along the sides of the road, but there was no snow on the road itself. Even so, it gets cold in the mornings and evenings, so winter tires are recommended for peace of mind in case of icy conditions. The building is kept impeccably clean and is wrapped in a pleasant quietness and the lovely aroma of charcoal from the irori hearth—while our Room had no odor at all. We were welcomed into a spacious Room with delicious homemade pound cake as part of their hospitality, and as we chatted comfortably, time flew by. The cuisine was truly outstanding—bringing out the full flavor of each ingredient while presenting combinations and plating unlike anything I’d experienced before, far exceeding its reputation and my expectations. As richer foods have started to leave me feeling heavy or unwell the next day over recent years, I especially appreciated how refined every dish was; it felt like food I could happily enjoy even in my 80s without any heaviness. The chef’s and staff’s genuine desire for guests to enjoy themselves came through clearly. Perhaps because of the high altitude, alcohol seemed to hit more quickly—and since I also wanted to bathe—I unfortunately didn’t get around to trying the local craft beer or sake provided in our Room. Still, stepping outside after the sauna into crisp mountain air with grand peaks right before us felt incredible. The private hot Onsen bath attached to our Room—hotter than expected—with jazz at night and birdsong in the morning was pure luxury: an unbelievably relaxing stay beyond what I could imagine. I’d love to return to experience another season’s cuisine as well—I’ve become a true fan. Thank you very much for your wonderful hospitality.

Thank you very much for staying with us. We were impressed by your prompt and courteous responses to our various questions. We hope to welcome you again in the future.

Stayed in mid-January. Thank you for the thoughtful amenities such as rice, sparkling water, eggs, coffee, and seasonings. As mentioned in some reviews, the sauna temperature felt a bit lacking. It might have been due to the winter season, but it was slightly disappointing. Additionally, the mirroring function on the projector didn’t work well—possibly due to poor Wi-Fi connection. However, the room, kitchen, and location were excellent! I would love to stay again.

I have traveled to many places, but this was an indescribably wonderful space where I had a truly great time. Despite the unfortunate rain, I was able to enjoy the outdoors without getting wet. Bringing my dog, enjoying the open-air bath, and experiencing outdoor activities—all my wishes came true!

Dinner was very satisfying, featuring unique and delicious creative dishes and other tasty items made with local ingredients such as Oita beef. The bath was also wonderful, with a great view from the open-air bath that felt very relaxing.