Nationwide × Accommodation With Relaxing Welcome LoungeHighly rated for dining at Hotel·Ryokan - 32Page Number

I stayed here on my way to Shizuoka. I would like to stay again if I have the opportunity. It was a non-smoking twin room, and the beds were spacious and the room felt clean. There were restaurants nearby, so I ate there, but it seems there is also a restaurant within the Facility. I also appreciated the welcome drink.

This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

The Room was spacious and more than adequate. We also enjoyed the Onsen. The meals were satisfying. There were power outlets throughout the Room, so we had no trouble finding places to charge devices. If anything, it would be nice to have a power outlet at the living room table as well.

The bath was amazing! My skin felt so smooth afterward. I didn’t use it this time, but I heard the bath in the Room is also an Onsen. Being able to choose a yukata pattern was a lovely touch for women. All of the staff were kind and thoughtful in so many ways. They recommended Genbei River as a place to explore on the second day, and I ended up playing in the river for the first time in decades (lol). The nature there was incredibly refreshing. The meals were delicious, with more than enough food to finish. We made wonderful summer vacation memories. Thank you very much.

Every year, our family travels to Toba. This year, our son wanted to stay here, so we made a Reservation in advance. Many of the staff seemed to be from overseas, but everyone spoke Japanese very well and the service was excellent. The welcome drink service right after entering the lobby was also great! Having ocean views from every room is wonderful. Both the breakfast and dinner buffets were very delicious! We ate too much... It was a bit disappointing that the open-air bath required an additional fee. Also, there were a few showers where temperature control didn’t work well, so I hope they can be fixed. Overall, this is a Hotel I would recommend. I’d like to stay again. Thank you!

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.

The bright, clean Room was in an Onsen town surrounded by soothing greenery, and we were able to relax and take our time. We stay at various Hotels, but our stay here was truly relaxing both physically and mentally. Time for healing is precious, and we felt it was thanks to the staff’s careful and attentive work. The bath was wonderful, and the meals were absolutely delicious. Thank you for a lovely time.

We stayed in a detached maisonette in the annex. The Room was very clean and stylish, and the amenities and bath were excellent. Having two toilets was very convenient! We also used the pool, but perhaps because it wasn’t very crowded, the changing room and toilets are shared by both men and women, so we felt we needed to be mindful about taking turns. The buffet had a wide variety of dishes and was delicious. Mornings get busy, and since check-out is at 10:00, we wished it could be 11:00 at least for the detached Rooms. Overall, we were very satisfied and would like to stay again.

I stayed at this Hotel in June. I arrived a little before check-in, so I asked at the front desk if they could store my luggage, and they kindly did so. The bubuzuke service was right near the end of the serving time, but there were many topping options and I left feeling full. I didn’t use the morning smoothie service or the drinks/snacks from 3 p.m., nor the alcohol service, but overall the services were good. The Hotel’s location was great and convenient for getting to the Shijo area. There were plenty of affordable and tasty izakaya and other restaurants nearby, so finding places to eat wasn’t a problem. If I had to mention something, the water in the large public bath was quite hot, and some foreign guests left hair dryers in use so others couldn’t use them when they wanted to. The breakfast was one of the best I’ve ever had. It was such a satisfying Hotel that even if you came alone, you could easily enjoy everything without needing to go elsewhere.

Even though I’ve walked along Teramachi Street many times, I never noticed this Hotel. It’s also very close to Sanjo Keihan, and it was easy to get there even in the extreme heat because I could walk through the covered shopping arcade. There’s a 7-Eleven downstairs, so there was no trouble at all with shopping or meals. The Room is compact but very functional, and I love that the bath and toilet are separate. The bathroom has a washing area and even a chair—everything you could ask for. There’s also drink service, and many international guests stay here; it seems everyone really appreciates the coin laundry. It’s also convenient for accessing the Tozai Subway Line, which helped me a lot on this trip. Despite all these services, the price is very reasonable. This may become my regular place to stay. Breakfast included eel, so I got a great nutritional boost first thing in the morning. And amazingly, there was an automatic rice dispenser where you press a button and it serves exactly the amount you choose—so impressive. Thank you very much for your hospitality.

I used this place for the first time to meet a friend who lives along the Chuo Line. I chose it because of its high Reviews, and it made sense once I realized at check-in that it’s part of a karaoke chain I often use. It’s close to the station, and there are plenty of shops along the way, so you won’t have any trouble. Plus, inside the Facility you can enjoy various light snacks and drinks for free, which was a big help during this hot season since I didn’t have to walk around outside much. There’s no elevator in the Facility, so going back and forth between the 1st floor (lockers) and the 4th floor (dining area) is a bit tiring, but it’s manageable—almost like good exercise. Loungewear and towels are freely available, and amenities are well stocked throughout, so there’s no need to bring extra items. The large public bath was more spacious than expected, and I was surprised they even had both a mist sauna and a tent sauna. For light meals, they served ramen and dashi ochazuke from late afternoon into the evening. Drinks included alcohol as well. In the morning there were curry and dashi ochazuke, plus pancakes and cereal. It also seemed like miso soup and the drink bar were available at all times during my stay. I’ve stayed in many capsule hotels before, but thanks in part to how considerate other guests were, this was by far the most comfortable capsule experience I’ve had—including both amenities and overall comfort inside. The price may be slightly higher than average, but service is attentive down to small details, so overall satisfaction is high. I’d definitely like to stay again if I have another chance.

We stayed here as a family during our summer vacation. The pancakes, pudding, and every meal were all very delicious. We felt a warmth in the staff’s hospitality that isn’t swayed by changing times, and it made us feel pleasantly nostalgic. It’s a wonderful Accommodation we’d love to visit again in a different season. Thank you very much.

Thank you for taking care of us during the event at Stella Theater. The staff were incredibly attentive, the food was delicious, and everything was simply outstanding.

This was my second stay. The moment I stepped through the entrance, it felt like a different world. The meals were delicious, the staff’s hospitality and manners were excellent, and our Room was upgraded—everything was taken care of. I would love to stay again. I’m also looking forward to trying the open-air bath next time. Thank you very much for such a wonderful experience.

The room was clean, and the bathroom was spacious, so I could relax and enjoy it. The breakfast had a wide variety of options, and I was satisfied. It’s also conveniently located near the station, so I’d like to stay here again. Thank you very much.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

It was convenient to take the JR train from New Chitose Airport to Otaru, and from the station you can walk there through the covered arcade. The canal is also within easy walking distance, and the former Bank of Japan Otaru Branch is nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. However, the vanity area in the Room had a slight musty smell. The soup curry at breakfast was excellent. You can make your own Eggs Benedict, which our child really enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was very tasty. Since it was during summer vacation, there was a line for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we loved it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be only for one hour starting at 8:00 PM, and making a Reservation is recommended.

The location is excellent and very convenient with parking available. The area is perfect for exploring and dining, so you'll never have trouble finding something to eat. However, the breakfast was quite disappointing—too basic, to be honest. Considering Utsunomiya's specialty is mainly gyoza, it might be understandable, but overall it was still a good Hotel.

Thank you very much for taking such wonderful care of us. This was a truly top-tier Accommodation that exceeded all expectations. I understand you are now in your 18th generation—when it comes to Onsen Accommodations, nothing compares to a long-established inn. Of course, both the large public bath and the in-Room bath are fed directly from the source with free-flowing spring water. The staff were exceptionally attentive—so much so that we almost felt apologetic for receiving such kindness. Above all, the dining was outstanding, far beyond anything we had imagined. The tableware was also beautiful throughout, including pieces inspired by Rosanjin’s works, making each meal a delight not only for the palate but also for the eyes. The Kaga cuisine was delicately seasoned yet deeply flavorful. Everything was immaculately cleaned, and the view from the window was truly soothing. While preserving the charm of this historic inn, the property has been beautifully renewed with touches of contemporary art woven in seamlessly. Naturally, many Rosanjin works are displayed throughout the building as well, and they were well worth seeing. I also suspect many guests may not notice this—but in the lobby, Rooms, and bathing areas: there are countless chairs everywhere, and most appear to be high-end pieces. I can only imagine how much has been invested overall; especially the chair inside the elevator must be quite expensive. Even details like lighting and clocks have clearly been chosen with great care. We visited with very high expectations for an Onsen Accommodation, yet everything surpassed them by a wide margin—truly impressive. We would love to return again soon.

This is our favorite Accommodation, which we visit as a family about twice a year. The sunset views from the Room and the Onsen are wonderful, and above all, the meals are generous in portion and delicious! Some parts of the Facility show their age, but that also creates a warm, relaxing atmosphere. We highly recommend this Accommodation.