Nationwide × Accommodation With À La Carte DiningHighly rated for customer service and hospitality at Hotel·Ryokan - 36Page Number

The Shuttle Service by bus and both check-in and check-out were very smooth, and the Room and bathroom were spacious, making it very relaxing. I would like to stay here every time from now on.

I stay here whenever I need a change of pace. Since I visit often, the low Accommodation Fee is a huge help. Even though breakfast is free, there’s a good selection and it’s delicious. I used to pick up dinner at the nearby AEON, but lately I’ve been enjoying drinking alone at “Kamado-ka” on the first floor of the Hotel. The all-you-can-drink option is an affordable 1,000 yen. The dimly lit interior feels cozy, and even women dining alone can relax comfortably. I also recommend the kamameshi (rice cooked in an iron pot).

We had a comfortable stay in the spacious twin Room. There was a ceiling-mounted projector, and we enjoyed the wall-sized images. I want to buy one for home (lol). The breakfast was also very delicious, and when we come to Niigata again, we would love to stay here. Thank you very much.

The wine server, open-air bath, dinner, and breakfast—everything was perfect! The Room was clean, and I’d love to stay again!

This was my first time using Booking. I made a last-minute request to have champagne set up in the Room so I could enjoy it with someone special, and I truly appreciate your kind support. The Room was spacious, and both the bed and sofa had a comfortable firmness and cushioning, which helped me relax. Next time, I look forward to staying on a clear day and seeing Mt. Fuji.

The rooftop restaurant at Hotel Fammy Inn Makuhari was delicious and surprisingly affordable!! Their “quick drink set” came with 5–6 appetizers plus a beer for an unbelievable 1,300 yen!! I was amazed when they served things like gyoza, simmered konjac balls, and fried items. Such a great deal!! I also tried some rice bowls—the chashu pork bowl and the teriyaki chicken bowl were both really tasty. And the owner is incredibly handsome!! Since this handsome owner prepares everything one after another by himself, it can take a little time, but I was very satisfied with both the taste and the price. It seems you can use the restaurant even if you’re not staying overnight, as long as you visit for day-use bathing at the large public bath on the rooftop floor. The large public bath is also fantastic—you get a great view over Makuhari from up high. I didn’t try it myself, but I heard their sashimi set meal is also rich and delicious!! And the Japanese breakfast on the first floor is great too. The grandmothers work hard to cook and warmly take care of guests. The front desk staff are kind, and it looks like they also offer Shuttle Service by bus. It’s a bit old in places, but they take great care of you overall—I’d like to stay again.

Although we try to take a couples’ Onsen trip at least once a month, we were busy this month and couldn’t easily find time—so, as usual, it was a last-minute Reservation. We decided to stay nearby and chose Aoni Onsen for its excellent water quality. Luckily, there was a Room available at just the right time. Best of all, we could use the private bath in the building where we stayed free of charge, so my wife and I enjoyed it before heading to the large public bath. The water was great, everything was clean, and the view was wonderful. Dinner was served at the counter with attentive service for each dish while watching the kitchen at work. There was also an impressive lineup of well-known Akita sake—including Aramasa, which I used to drink almost every night. I thought it might shake my resolve since I had only recently quit drinking, but surprisingly it didn’t. With kind encouragement like “Why not just have a little?”—and with my wife unable to drink—I gratefully accepted their thoughtfulness while focusing on the meal. Since sake had always been part of every Onsen trip until now… I expected to feel lonely about it—but I didn’t at all (even though I used to be a certified sake sommelier). We truly enjoyed the Onsen.

It meets all the essential requirements I look for in a Hotel, so I’d like to give it full marks, but: Dinner is not served in the same venue as breakfast; it’s in a separate building. (You just move to the building right next door.) Isn’t the bath a bit small? It gets too crowded. (That said, it doesn’t seem especially small compared with other Route Inns, so it may just be that demand was underestimated.) So I’m deducting a few points. Still, these are minor issues if you keep them in mind, and I can definitely recommend it.

This was my first time staying here. It’s close to the interchange, so it’s convenient if you’re driving. There are also many restaurants within walking distance—Bikkuri Donkey, Yamaokaya, Komeda Coffee, Kora, and more—so you’ll have plenty of choices. The Room was clean and there is a large public bath as well. I would like to stay here again.

This is a very comfortable and pleasant Hotel. The Hotel is located right in the center of Old Karuizawa, within an easy and enjoyable walking distance for an early-morning breakfast. All the staff were welcoming and friendly, always with a smile. We were upgraded as there was availability, and they even let us check the Room before check-in. There are chairs along the corridor leading to the lobby, making it a nice spot to sit and relax. Thanks to everyone on the staff, we were able to enjoy a truly relaxing stay. Thank you very much.

I’ve stayed here several times during the peak of the summer holidays, and each time I was tired of the long check-in lines. This time, the check-in start time had been moved earlier, and it felt like the waiting time was significantly shorter. That alone was a huge help since I was already exhausted. Given the location and overlapping events, I really appreciate being able to check in smoothly even with so many guests. I understand there are a lot of guests, but could something be done about the breakfast buffet? Even after going to the venue, trays—along with glasses, spoons, etc.—and even food refills couldn’t keep up. The staff were running around nonstop, so I can imagine how hard they were working, but it seems like there simply isn’t enough manpower. I honestly felt sorry for staff members who were being individually confronted by guests with complaints. On top of that, from 8:30 a.m. it became “Reservation priority,” a rule we weren’t told about at check-in, leaving many people waiting. And although breakfast is supposed to be served until 10:00 a.m., starting cleanup around 9:30 a.m. doesn’t seem right. I hope you will reconsider the balance between the number of guests and the capacity of the venue.

I had an issue at check-in and asked for advice. At first, I was told it might be difficult, but after listening carefully, they kindly accommodated my request. I’m truly very grateful. All the staff were pleasant and welcoming. However, perhaps because I’m not used to course dinners, there were a few items in the dinner course that didn’t suit my taste.

I came to a live concert with my daughter, and on the last day we stayed at Manyo Club Minatomirai. It’s an Accommodation we always stay at whenever we visit Yokohama. This time it was also my daughter’s birthday, so we chose the Girls’ Trip Plan, which included dinner. We had a 2-hour seat Reservation and enjoyed our meal while taking in the night view of the Ferris wheel and more. The staff member who looked after us was very easy to talk to and provided attentive, thoughtful service. Every dish was delicious, and the sea bream carpaccio was especially tender and tasty. Since it was a Girls’ Trip Plan, the vegetable shabu-shabu was great too! We had a wonderful time chatting over delicious food with a beautiful view. I had pre-booked a surprise birthday cake in advance; the chef made it for us, and our staff member even sang “Happy Birthday.” My 26-year-old daughter got to blow out candles for the first time in ages! Thanks to everyone at the restaurant, the surprise was a success. We had such a lovely time—thank you to everyone at Manyo-an. It’s also great that you can go to the Onsen empty-handed. I also like that you can choose your yukata—I pick a different one every time. As someone who enjoys sauna sessions, both the sauna and Onsen were excellent. The sauna temperature is on the higher side—perfect!! I felt completely refreshed on the outdoor relaxation beds. I lost track of time and stayed in the Onsen for two hours. The rooftop footbath has different views at night and in the morning—both are wonderful. At night, especially, the Ferris wheel looks amazing. My daughter and I enjoyed it for about 30 minutes while chatting. Breakfast has so many options that it’s hard to choose. I’m happy you can select grilled items as well—and you can even have sushi or hot pot from early morning. Since it’s buffet-style, staff quickly refilled items that were running low. Everything tasted great. However, depending on timing there were people who couldn’t find seats; it gets especially crowded after 8:00. The coin laundry is close to our Room, and being able to wash and dry everything for 500 yen in two hours was very convenient. I started it before going to the Onsen and picked it up before returning to my Room afterward. At another Hotel there was a washer inside the changing area—I thought that setup would be nice too. It’s also conveniently located near CupNoodles Museum Yokohama (Cup Noodles Museum), Hammerhead (Yokohama Hammerhead), Cosmo World (Yokohama Cosmo World), Landmark Tower (Yokohama Landmark Tower), and more. We truly had an extremely comfortable stay this time. When we come back to Yokohama again, we will stay here. Thank you very much to all of your staff members.

I really loved the room interior. Enjoying Pierre Hermé desserts in the lounge at tea time was wonderful, and the lounge’s evening atmosphere was so lovely that dinner was especially memorable. The Mountain Lights right in front of the Hotel were also beautiful. The breakfast buffet offers a wide variety, has a lively atmosphere, and is delicious. This is a Hotel I would love to visit again.

I’d been curious about this place ever since reading the manga “Ohitorisama Hotel,” and I stayed here for one night before my trip to Naoshima. The entire Hotel was very stylish, and the view from my Room terrace—overlooking the velodrome and the sea—was wonderful. There were no races that day, but it looked like I could catch a glimpse of athletes practicing during the daytime. The large public bath and sauna were also spotless, and the loungewear was so comfortable—I really liked it. I regret not buying it a little (lol). Breakfast had a great variety and was delicious. There were lots of fun options you don’t usually see at typical Hotel buffets, such as marinated sea bream rice bowls, Tenshinhan (crab omelet over rice), clam chowder, and French toast, and I ended up eating too much. All of the staff were cheerful and kind. I was planning to take a taxi to Uno Port in the morning, but they kindly drove me there on their free shuttle bus, which was a huge help. Because of my schedule I couldn’t stay long enough and wish I’d had more time to enjoy everything, but I was very satisfied with this wonderful Hotel!

This is my third stay, and it feels reassuring in a good way. The meals are great, there’s a convenience store nearby, and the staff are pleasant—I’m very satisfied. I rated the large public bath as 3 only because I didn’t use it. Also, this is just personal preference, but I would prefer a slightly higher and firmer pillow, so I rated that as 4.

I’m a repeat guest. The staff are always kind and attentive, and I’m impressed by the heartfelt hospitality each person provides. Once again, I had a comfortable stay from start to finish, and this is a Hotel where I always want to stay whenever I visit the area. The building has been renovated and feels very clean, with thorough housekeeping not only in the guest rooms but throughout the entire property. The location is convenient, and having access to the large public bath allowed me to relax and recover from work fatigue. Dinner was delicious again, and since the menu was different from my previous stay, it felt fresh and enjoyable. It offers great value for money, with such a satisfying selection that there’s no need to go out for food or drinks. Highly recommended especially for those who want to take it easy at the Hotel. I was particularly touched by the thoughtful attention shown by one of the female staff members during dinner. This warm service is one of this Hotel’s greatest strengths. I would definitely like to stay here again whenever I visit this area—an Accommodation I’d love to make my regular choice and highly recommend.

Perhaps because it was the hot season, the Onsen was pleasantly uncrowded every time we went, which was wonderful! There were many types of baths, and we enjoyed them at a relaxed pace. The Room felt a bit dated and small, but we only needed it for sleeping. The staff were kind, and when we left we even received a handwritten thank-you letter—it truly warmed our hearts. Thank you very much.

Everything was very good, except that there was no explanation about the amenities at the front desk, so I only realized in my Room that there was no soap, which was a bit inconvenient. All of the breakfast bread was delicious! There is a convenience store inside the Hotel, which is very convenient.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.