Nationwide × Accommodation With Free Cancellation FeeHighly rated for dining at Hotel·Ryokan

I was impressed by every aspect of this stay. First, the food was truly outstanding. Not only were the ingredients excellent, but the menu featured an abundance of seasonal items that are hard to come by in everyday life—such as longtooth grouper (kue), Shizuoka-brand eel “Deshiko,” pike conger (hamo), kuruma prawns, and Kamo eggplant—and I was moved by each dish. There wasn’t a single miss: the dashi flavor came through beautifully, and the balance of ingredients and seasoning in every course was exquisite. The overall satisfaction was so high that it honestly felt surprising to be able to stay at this price while being served cuisine of such a high level. The Onsen was also wonderful. The bath area is new and kept very clean, so it was comfortable to use. In particular, Umenoya’s unique natural spring water at around 30°C was perfect for this hot season. Alternating it with the indoor bath at around 40°C left me feeling refreshed after bathing and made for a truly relaxing time. I highly recommend trying it this way. Above all, what left the strongest impression was the hospitality of the staff. When I accidentally dropped my chopsticks during dinner, one staff member immediately noticed and picked them up, and another staff member who saw this brought me a fresh pair. Their seamless teamwork showed how well they communicate on a daily basis, which really moved me. The proprietress has such a warm presence—always smiling and speaking to guests in a friendly way. Despite her young age, her attentiveness to guests and her awareness of everything throughout the Ryokan are exceptional; I don’t often encounter someone capable of providing hospitality at this level. It was an Accommodation that left me completely satisfied with its cuisine, Onsen, and service. I would love to return in another season to enjoy more delicious food and the Onsen again.

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions. In the evening, guests only can take an elevator through a hidden door up to the observation deck. The special touch made my heart race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s unique to a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, it was a one-night, two-day mini trip with no other purpose than staying at this Hotel while taking our time strolling around Sakae. Thank you for such a comfortable stay. We truly appreciate everyone’s thoughtful hospitality. We’ll be back again.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

This was an Accommodation I’d wanted to visit for a long time. I was hoping for the riverside bath and a starry sky, but due to the river running high and cloudy weather, it didn’t happen. Still, the Accommodation was wonderful, so I was completely satisfied. At check-in, we were served delicious homemade sweets: hanamame beans with shiratama in kinako and kuromitsu. The proprietress and staff were very pleasant, and the hot spring bath—fed directly from the source—overflowed generously and felt amazing. The meals were beautifully presented using local ingredients, and we were happily full. The Room was clean and relaxing, with the sound of the river (it was quite loud this time because of the high water, but I’m sure it’s usually soothing). It was also lovely to see small wildflowers displayed throughout. It’s an Accommodation I’d love to stay at again and again. We will definitely return.

We stayed in Room 401 with an open-air bath. The deep, expansive views, delicious food, and Onsen were all wonderful, but above all, we were most impressed by the warmth and kindness of the staff. Even among Accommodations in the same price range, many do not see guests off, so we truly appreciated it. It made us want to come back even more. Thank you very much.

I’ve stayed at many Accommodations, but I may have never felt this comfortable anywhere else. We decided to go to Hakone on short notice and made a Reservation. The food was beyond words—watching it disappear was genuinely sad (in the best way). When my father dropped his napkin and I went to pick it up, a staff member immediately came over and brought a fresh one. Even though our Reservation was last-minute, they also prepared an anniversary message plate for my parents. This is true hospitality! The open-air bath in the Room was pure luxury, and the water felt wonderful. This is an Accommodation I definitely want to return to. Thank you so much!

Getting to Enoura Observatory on a previous trip was difficult due to limited access, so I was a bit worried since it’s nearby. However, the careful pick-up and drop-off at the station put me at ease. I wanted to see the ocean, so next time I’ll request a Room with a better sea view. I thoroughly enjoyed the chef’s outstanding skill, the variety of tableware, and the beautiful presentation (and of course everything tasted wonderful) — it was a feast for both the eyes and the palate. They also served rare local fish with superb knife work, and I was able to savor fish I had never seen before. The flavor truly comes through because of that precise technique. As I don’t eat much, I asked for smaller portions; it must have been difficult to prepare, but they accommodated me thoughtfully and I was able to enjoy the meal. I look forward to visiting again for the cuisine next time as well.

True to its name as an auberge, the most outstanding part was, above all, the cuisine. The dishes created by a young chef in his twenties used local ingredients and were finished with techniques like careful cooking and fermentation that brought out each ingredient’s natural character. Each plate felt full of energy; the moment it touched my lips, deep, nourishing flavors overflowed. Everything was beautiful to look at as well, and my heart lifted every time a new dish arrived. Listening to the explanations of each course was also a pleasure. Conversation flowed naturally and effortlessly, and even though I stayed alone, I never felt lonely—I simply had a wonderful time. When I showed interest in the modern art throughout the property, I was delighted that the manager took the time to explain each piece one by one. I could sense the owner’s taste and philosophy behind the collection. Every work had its own character, including a Banksy lithograph. Rather than simply displaying art, it felt as though the owner’s aesthetic vision for what this Hotel should be was expressed throughout the entire space. The sea seen from the window was wonderfully calm; without rushing toward checkout time, I was able to relax at ease until departure. A Hotel stay filled with warm hospitality—I would love to return again.

I stayed here after hearing that the breakfast is highly rated. It really was delicious—well-made, clearly homemade, and truly satisfying. I’m glad I stayed. It was my first time staying at a Hokke Club, and it made me want to stay at Hokke Club hotels in other locations as well. I really appreciate being able to enjoy local specialties so deliciously. Thank you for the wonderful meal.

I always stay here when I’m on business in Osaka—it’s my go-to Accommodation. Above all, the breakfast is excellent. It seems word has gotten around about how good it is, and when I arrived on time I was told breakfast was fully booked. They said they could prepare seating outside the dining area, past the front desk, but since I wanted to go back for the buffet a few times, that felt a bit inconvenient… so I waited until a seat opened up. However, breakfast slots are divided into one-hour time blocks and you receive an advance card beforehand, so I assumed there would be a limit on the number of guests. The staff member explained that “there are many solo guests.” If that’s the case, I’d like to see some kind of improvement—such as making it clear via the advance card how much table space will be used, or distributing only as many advance cards as can accommodate everyone even if they are dining alone. Since this is before heading to work, time really matters. Because of this time loss (I think), I missed out on the limited-quantity pudding. Disappointing. (Though I was able to have it the next day.) My Room was on the women-only floor, and the hair dryer was very easy to use. When I looked it up because I wanted to buy one myself, it turned out to be quite high-end—so that alone made me very satisfied. I also appreciated having bottled water in the Room. The coffee was delicious too. I definitely want to stay here again next time.

The three of us—three generations of our family—stayed here. That day, only the suite Room was available and it was a bit pricey, but with the spectacular view it was absolutely the right choice. The scenery, cuisine, and service were all outstanding. I have never had sea urchin this delicious. The Standard Plan offered more than enough dishes, and our son in his 20s was very satisfied. The sunrise was slightly covered by clouds, but that made it feel mystical in its own way. This is a Hotel we would definitely like to visit again.

This was my second stay. Last time I had plans and couldn’t use the lounge, but this time it was raining, so I was able to relax there both during the day and at night. The complimentary alcohol service and duck soba were a wonderful touch. Although I hadn’t booked a Plan with breakfast, I wanted to try it and bought a ticket the next morning. There was a wide variety of dishes and everything was delicious—especially the zunda mochi, which truly lived up to its reputation as a Sendai specialty. It was an extremely satisfying breakfast. Everyone at the front desk, in the lounge, and at the breakfast venue was genuinely kind and provided excellent service, making my stay very pleasant. The Room felt clean, there were several types of pillows to choose from, and I personally appreciated having two towels. I would love to stay here again. Thank you for taking such good care of me.

We stayed as a couple with our 0-year-old baby. From check-in, they took a photo of the three of us and provided toys for our child. At dinner, our child got sleepy, and when we asked for a floor cushion, they kindly brought one right away. During the koto performance, they even played children’s songs, and our daughter seemed to really enjoy it. Traveling with a child can be challenging from the very start when choosing an Accommodation, but everyone was truly kind to us. Thanks to them, we had a wonderful time. Thank you very much.

The location was excellent, and the views of Sanshiro Island and Suruga Bay from the Room, the bath, and the lobby were amazing. There were complimentary drinks and tokoroten available in the free lobby, and the private family bath was open—everything could be used without a Reservation. The night view from the rooftop was also wonderful, and we enjoyed it like a vacation home. The staff service was outstanding as well. We would love to stay again.

I booked this Hotel for my first trip to Kagoshima. It is located inside the Tenmonkan arcade, making it convenient for getting anywhere. The Room was spacious and clean, and the property was very quiet. One minor point: the bathroom is a typical unit bath, so I would have preferred a separate toilet and a bit more space.

We chose this Accommodation because the Reviews of the food were so positive. The French dinner started with a buffet-style appetizer selection, and we really enjoyed a wide variety of vegetable-based dishes—this alone was highly satisfying. The fish and meat main courses were also excellent. The buffet-style desserts included about 10 kinds in total, from small cakes to Japanese sweets, and everything was delicious. We were so impressed that we ended up eating too much. Even though we had overeaten the day before, the breakfast buffet the next morning was also very tasty, so we ate plenty again. We will definitely return for the food. Thank you very much.

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

I stayed here on a guys’ trip with my sons. Both the building and the room were clean and well maintained, and we had a very comfortable stay. The LOVOT in the first-floor lobby was adorable and added to the nice atmosphere. We really enjoyed both the sauna and the cold bath. Breakfast featured plenty of local ingredients, which made us feel like we were truly in Nagano. We were also happy with the great manga selection, and dinner at the in-house restaurant—especially the pizza—was satisfying. When I come to Nagano again, I’d like to stay here again!

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

It was my first time staying here, and it was excellent. I stayed with my dog, and the log cabin was very clean, odor-free, and comfortable. They came right away to explain how to use the BBQ, and their guidance was very thorough. The BBQ meat was delicious, and there was plenty of food—very satisfying. I would love to stay again.