Nationwide × Highly rated for rooms and amenities at Hotel·Ryokan - 64Page Number

We stayed here as a family. It was conveniently located near the station, making it easy to access Enoshima and Kamakura. Check-in was smooth, and the staff were very friendly and helpful. We were able to relax in the Onsen, and the breakfast was delicious. We would love to stay here again.

The building isn’t new, but it was clearly well maintained and very clean! It was a pet-friendly Room, but there was no noticeable odor at all. We were very satisfied with the Room!! The pool is available from 9:00 to 17:00, but since check-out is at 10:00, using the pool in the morning feels a bit rushed. I thought it would be nicer if check-out were at 11:00 so we could relax more. Next time, I’d like to come back for a Multiple Night Stay and take it easy!

We stayed in a pet-friendly Room. We have used many Hotels before and expected some odor since dogs stay there, but at this Hotel my wife and daughter, who are sensitive to smells, were happy to say they didn’t notice any at all. Also, when we mentioned that our dog cannot stay alone in the Room, we truly appreciated your thoughtful consideration. Thanks to your kindness, it was a refreshing trip for us.

They provided clear, courteous explanations via LINE even before our stay, which made everything easy to understand. During the stay, they also sent updates via LINE, so we had nothing to worry about. When we entered the Room, it was clean and smelled wonderful. The tableware and cooking utensils were well stocked, so we had no inconvenience. There were only a few amenities, but since preferences vary, it didn’t bother us. There is no TV, but we watched movies on the projector—it felt luxurious on a big screen. We stayed mainly for the sauna, and it was piping hot—very satisfying. It would have been even better with a cold plunge bath and relaxation chairs. You can see the Mogami River from the Room and the bath—it’s very soothing. It was an excellent sauna trip overall.

We usually travel to the Hakone area a few times a year as a couple, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as outstanding as this—everything from start to finish was truly moving. We arrived about an hour before check-in, yet we were warmly welcomed without hesitation. From a wonderful commemorative photo for our celebration to a heartfelt message card with the photo attached, we were touched by the surprise hospitality and thoughtful care. We are sincerely grateful to have made so many unforgettable memories for our family trip. Thank you very much. Above all, what deserves special mention is the exceptional hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was impeccable, allowing us to relax and enjoy unhurried time. Our assigned staff member was genuinely kind and always smiling; we enjoyed our conversations and were deeply impressed by their attentive care down to the smallest details—our whole family was moved. The guidance through the property—like a paradise filled with an extraordinary atmosphere—was also thorough, and everyone we met greeted us with smiles that put us at ease. Our Room was very spacious, beautifully maintained, and spotless. The bed was ideal for us—not too soft and not sinking in—so it was extremely comfortable. (My wife is quite particular about beds and rarely says this at other Accommodations, so I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, the Room included its own private open-air bath with free-flowing Onsen sourced directly from 100% natural spring water (no added water or heating)—a superb and rare Dōgashima Onsen often described as “legendary.” We could indulge in Onsen whenever we liked. In addition, there was an indoor hinoki Onsen bath, a private sauna, and even a pool, so our family could enjoy everything together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care, filled with creative ideas and thoughtful touches from the chef. There were also many staff members on hand—the service felt perfect. Based on our past experiences, it’s rare to find an Accommodation where service is this attentive in every respect. More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much. We would love to visit again.

A wonderful Accommodation with a large BBQ grill! You can really feel the attention to detail in the appliances and bath amenities—something that will definitely excite women. What’s more, there’s a sauna on-site, which was incredibly relaxing. I was also impressed by the kind and attentive service. I’d love to stay for a long time.

As a Business Hotel, I didn't have high expectations, but the single room was spacious, with a simple table and chair setup that allowed for some work. The ample legroom made for a comfortable stay. The breakfast, as rumored, was abundant in variety and quantity, providing satisfaction beyond what you'd expect at this price.

Due to my own requests and the condition of the Room’s facilities, I asked to change Rooms, and you responded very quickly—almost more kindly than I deserved. To the manager, the staff who hurried to clean, and everyone at the front desk, thank you very much.

Great location, and the room was spotless—very satisfied.

We stayed here for our 30th wedding anniversary trip. The meals were simply outstanding. Not only the food but also the tableware was beautiful, and my wife—who loves dishes—was so inspired that she bought lots of Kutani ware during our sightseeing in Kanazawa the next day. It was my wife’s first time in Kanazawa, and she seems to have fallen in love with the city. With only four Rooms, it was quiet, and the bath was excellent as well. We truly enjoyed a relaxing adults-only getaway. We would love to return again, not just for anniversaries.

The service was excellent. There are also Facilities nearby where you can enjoy hands-on experiences. When going out for meals, they drove us by cart, which was very helpful even in the heat. It’s close to Shizuoka Station, and I didn’t expect to find such a relaxing Accommodation so nearby. I would recommend this Accommodation to others.

This was my second stay. It was a Multiple Night Stay, and I really appreciated that complimentary water was included along with the replacement towels. Many places don’t offer that these days. The building was clean and comfortable to stay in. However, the hallway felt a bit too dark.

I stayed in the new wing, and the Room was clean and comfortable with a spacious desk. The staff were also very kind. The bath facilities are new as well, and the water is silky—truly feels like an Onsen. The sauna wasn’t too hot, and the cold bath wasn’t too cold, so it felt gentle on the body. It was very relaxing. Sauna mats were also provided. However, there is no trash bin inside the bathing area for disposing of used amenity items such as body towels or facial wash packets, so everyone had to return to the changing room trash bin while still wet. I would appreciate it if a small trash bin could be placed next to the shampoo area or near where sauna mats are returned. There were also manga and massage chairs in a space near the lobby, which helped me relax even more after bathing.

I had a very comfortable stay. There was a drink bar at the front desk, and the Room had a water dispenser, so I never had any trouble getting drinks. The bed was large and I slept very well. The shower in the bathroom was ReFa, and the bathtub also had a bubble switch, leaving my skin smooth. The ReFa hair dryer was also well equipped, and I was able to relax. I would like to stay here again when I visit Nagoya.

Our family of four stayed with two Chihuahuas. The Accommodation was very comfortable for traveling with pets, and the staff were all kind and helpful. The French dinner was beautifully presented, each dish carefully prepared, and everything was delicious. The Japanese breakfast also offered a wide variety of dishes, letting us enjoy local ingredients, and we were very satisfied from the morning. We were able to relax and enjoy the Onsen as well, making wonderful memories together as a family. We would love to stay again.

We stayed here for our first fan trip, and both the exterior and the interior were wonderful. We were very happy that our Room was upgraded for four guests. The staff were professional and courteous, which made our stay very comfortable. I was personally pleased to find bath salts among the amenities. For breakfast, we could make a Reservation via QR code at our preferred time, so we weren’t tied to a schedule and could head to the buffet at a relaxed pace. The buffet offered a wide variety of dishes, all well-seasoned and delicious. With early-bird discounts and campaigns, the price was great value, making this an extremely satisfying fan trip. My friends were also very happy, and we’re already talking about staying here again. We look forward to seeing you next time as well. Thank you very much!!

We stayed here as a family. We were satisfied with everything: the service, the Room, the bath, the food, the afternoon tea right after arrival, and the drinks in the lounge. Since this trip was about relaxing at the Hotel rather than sightseeing, choosing this place was absolutely the right decision. Our whole family was very happy, and it’s a Hotel we would love to stay at again.

A welcome beer right after arrival, and the breakfast and dinner buffets were excellent. The Sora Room we stayed in also had a very pleasant indoor bath, and I couldn’t decide between that and the Onsen, so in the end I took four baths. It’s a wonderful Accommodation that I’d love to visit again soon.

The pool is supposedly heated, but it was still quite cold, so my son—who gets chilly easily—couldn’t go in… But the open-air Onsen was amazing! Sipping a drink served on a tray while soaking in the open-air bath was the best. When ordering, you need to write your Room number, and since I didn’t remember mine, I couldn’t place my first order—so keep that in mind. We stayed in the South Wing; the Room was clean, and even the toothbrush amenities were made in Japan. They also provided a cute kids’ toothbrush. There was also an individually packaged Japanese-made facial care set included. We did a Multiple Night Stay with breakfast and dinner included, but one night might have been better as No Meals Included. Two days of buffet in a row was hard on our stomachs, and we couldn’t try any restaurants in the Onsen town… The buffet selection was also the same both days. Still, the Multiple Night Stay itself was really great. There were many international staff members, but everyone at this Accommodation was kind and helpful. We would love to stay again.

I stayed here during my summer vacation. The moment I entered the Room, I was captivated by the warm, wood-filled space. The view of lush green trees through the wooden-framed windows helped me forget the busyness of everyday life, and I was able to relax in quiet comfort while lying on the cushioned sofa by the window. The view from the semi-open-air bath was also beautiful and incredibly relaxing. It truly was a Room with an outstanding view. I enjoyed both Japanese and French cuisine, and both were delicious with gentle, wholesome flavors. The rice balls prepared as a late-night snack were also excellent. All of the staff were kind and attentive, and I truly appreciated that they even delivered an item I forgot after checkout to my home. This is an Accommodation I would love to visit again!