Nationwide × Highly rated for rooms and amenities at Hotel·Ryokan - 101Page Number

Whenever I need to stay overnight in Niigata City, I choose this Accommodation. The staff are very kind and pleasant, and the Room is clean, so I’m always very satisfied. I was happy that breakfast included peaches this time. I also enjoyed the usual waffles—they were delicious.

I stayed at City Inn Tsurugashima, the closest Accommodation to my mother’s home in Sakado City. I have stayed here many times, and despite the reasonable price, I like it because it is close to the station and offers good Facilities and service. There are not many good Accommodations around Sakado City, so if you have plans in Sakado City or in Moroyama Town (which has many medical institutions) or Higashimatsuyama City, I recommend staying here.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

I stayed here to visit the Senjojiki Cirque. All the staff were energetic and cheerful, and I had a very comfortable stay. Dinner, centered around hearth-cooked dishes, used plenty of local ingredients and was a delight. Since it’s not a sunken kotatsu, if sitting on the floor is difficult for you, they can lend you a floor chair. Because I was leaving early in the morning, they changed breakfast to an onigiri bento. Eating those onigiri while enjoying the views at Senjojiki was amazing. The Onsen water felt gentle, and the temperature was easy to soak in. I’d definitely like to stay here again when I visit Senjojiki!

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

Third visit I accidentally made a Reservation for the Japanese restaurant, but they kindly accommodated my last-minute change. When I mentioned during the Reservation that it was my daughter’s birthday, they surprised us at dinner with a beautiful bouquet and a special dessert plate. We were truly satisfied with their warm hospitality. Above all, we enjoyed what felt like a private beach far from any crowds, along with the infinity pool and sauna. Surrounded by crystal-clear sea and sky, we had an unforgettable time. The food was delicious as well! We’ll be back again.

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize… To everyone who stayed on the same day—sorry! Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay… We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

I wasn’t sure until the very last minute whether I could make it due to health concerns, but I’m so glad I was able to come. Thank you very much for all your help and kindness, everyone on the staff. For me, everything about this Hotel is perfect. I truly look forward to visiting again. Until then, I hope to improve my health so I can come without any worries. Thank you again.

The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

Having a bathhouse on the first floor was very convenient. It helped me relax and recover from my fatigue.

It is a very clean Hotel, and I think the hospitality is excellent. I did not expect such a wonderful Room, and I had a great time.

This time I made a point of arriving in Morioka early. Even though it was before check-in, the staff kindly stored my luggage, so I could explore Morioka hands-free. I also got to fully enjoy my favorite Morioka reimen, and at night I relaxed and refreshed at the spa. The sauna and cold bath were perfect, and the next day I headed to work feeling great. As a soft-serve lover, I was beyond happy to be able to enjoy Noda Salt soft-serve right inside the Hotel! Another highlight is being able to spend time at ease in such a refined space. The parking lot is close by, and the location is very convenient with direct access to the bus center. Just one thing: it was a little hard to understand how guests can use the Hotel cafe. Could I have had dinner there too…? Was there morning coffee that could be taken back to the Room…? Next time, I’d love to stay for a relaxing Multiple Night Stay on a private trip!

It was raining, but I could get here by bus from the airport without needing an umbrella. I stayed for an event at Kumamoto Castle Hall. It was very convenient since dinner and souvenir shopping could all be done at Sakura Machi. The Room was on the 11th floor, almost the same height as the observation deck, and Kumamoto Castle was right in front of me through the window. It’s also close to Kumamoto Castle—about a 5-minute straight walk from Kato Kiyomasa’s statue. The next morning the rain had stopped, so before breakfast I enjoyed a relaxing walk along the long wall with no one around. The amenities information said there was no cleansing product, but on the front desk floor there were cleansing oil, face wash, toner, and emulsion (DHC), along with other items available for self-service. The Hotel is new and clean. As others have mentioned, if you’re used to elevators that don’t sway at all, you might notice a slight sway. I also enjoyed local Kumamoto dishes at breakfast. If I have another chance, I’ll stay again. When there’s an event, I think the breakfast venue tends to get crowded with related guests/staff. Thank you very much.

The road to the Accommodation was narrow, and I got lost at first. The room was clean, and the Facility was satisfactory—sleep comfort was excellent, of course. The free breakfast wasn’t fancy, but it was more than enough and I appreciated being able to use it. What felt most convenient was the guest-only parking lot. Just by having my parking ticket validated for free at the counter, I could come and go by car as I liked, which was great. The Accommodation Fee is reasonable as well, and I think it’s a good Hotel.

It was wonderful. The castle town, the Hotel doors with stained glass, and the European-style furnishings created a lovely contrast between Japanese and Western elements. The canal view from the window was beautiful and truly moving! All the staff were kind, so I felt at ease throughout my stay. Dinner was delicious! The butter-grilled turban shell? Pouring the last of the sauce over bread was amazing! The fugu sashimi and the meat were also excellent. The cypress bath in the Room was spacious and relaxing. Everything was great, but one thing I noticed was that the mat in the Room felt a bit small. Also, it was disappointing that I bumped into a sofa corner that was too sharp and it hurt. What I loved is that you can rent bicycles! I enjoyed exploring Hagi by visiting Shoka Sonjuku Academy and Meirin Gakusha. I would definitely like to stay again!

We have stayed here for three consecutive years while visiting the Tomonotsu Museum—two years in “Kai,” and this time in the newly opened “RiSA.” In the past, we served ourselves at dinner and would set everything out on the table at once while checking the menu. This time, each dish was explained to us in the dining room, and we were able to enjoy our meal at a relaxed pace, which made us very satisfied. We truly appreciated the attentive service. We’ll be back again next year.

We stayed here for our club’s training trip to Miyazaki. The front desk staff kindly helped us with changes to meal times and our Room, and we truly appreciated it. Thank you! Also, the breakfast here was unbelievably delicious! I sincerely wanted to come back privately and enjoy it at a relaxed pace. I definitely recommend booking with breakfast included.

I made a Reservation the day before on a whim. I was very satisfied with this rate including breakfast. The Facility is old, but both the Room and the large public bath were well cleaned, and I had a very comfortable stay. Also, the front desk and restaurant staff were very pleasant and wonderful. It’s not flashy, but I think it’s a very good Hotel where you can relax. I’d love to stay again. Thank you very much.

The Room and baths were spacious, and the amenities were well stocked, making our stay very comfortable. We were able to relax at our leisure with the private open-air bath and the indoor Sakakibara Onsen. Since there was no Wi-Fi in the Room, I rated the Facility 4 stars, but it turned out to be a good opportunity to put our phones away and unwind together as a family. Dinner was plentiful—featuring a boat platter of sea bream, spiny lobster, abalone, and amberjack, as well as wagyu beef grilled on a ceramic plate—and everything was delicious. Overall, we were extremely satisfied with this Accommodation!