Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 592Page Number

They were extremely attentive in accommodating an irregular check-in process and even late-night entry. Not only was the staff’s hospitality consistently courteous, but the thoughtful selection of in-Room amenities and Facilities also left a great impression. Both the Room and the entire building were impeccably cleaned and truly spotless. The property is filled with charming Showa-era retro touches throughout, and the bath was very comfortable. They even invited me to a summer event, so I went ahead and made another repeat Reservation today. I travel all over the whole country, and for those who click with it, this Accommodation is an absolute must-recommend!

Affordable, surrounded by nature, and I’d like to stay here again. Summer vacation.

This was a wonderful entire home rental with the calm atmosphere of a traditional Japanese house and the warmth of natural wood. The private sauna was properly hot and even allowed self-service löyly, and the flow from the cold plunge to the jacuzzi and outdoor air-bath area was excellent—I lost track of time enjoying set after set. In the evening, we relaxed while having a BBQ and gathering around the fire pit, making it the perfect place to refresh away from the city noise. Highly recommended for group trips or family getaways, as well as special occasions. It was such a lovely Accommodation that I’d definitely like to visit again.

The staff are kind. The floors are spotless and shiny. The Room has large windows, and the greenery by the pond is soothing.

The lobby was spacious, and the Hotel was very clean overall. It was a bit disappointing that amenities such as a body sponge and brush were not complimentary and cost 300 yen per set, and that I couldn’t find the hair dryer because it seemed to be in the closet. However, I would like to stay here again if I have the opportunity.

The service was also excellent.

The hair dryer’s airflow was a bit disappointing, but thank you for providing breakfast at this price. It was delicious. The staff’s service and smiles were wonderful. Thank you.

Very satisfied because I can use Honoka-no-Yu. The freely available kitchen is also a huge help. The Room and Facility are excellent. If I had to mention one thing, since it’s a cabin-type Room, some people may be concerned that it cannot be locked.

We stayed here the night before our hike. We thought it might be a bit of a splurge, but the Shuttle Service, luxurious meals, open-air bath, and fluffy bedding made for a wonderful night’s sleep. We were able to set off comfortably and were very satisfied. However, since there were six of us, it was inconvenient to make the Reservation in three separate bookings.

R9 has become one of my recent favorites, and I had a comfortable stay here as well. The staff were pleasant and welcoming. It was also great that the popular conveyor-belt sushi restaurant I wanted to visit was nearby (a 15-minute walk). I hope more locations open up, so I’d like to keep using R9 often.

We stayed during the Obon holiday period. The front desk staff were very helpful, and the Facility was clean and well maintained. The perks were exactly as requested, and we were very satisfied. We would like to stay again, especially since pets can stay at this price.

When I checked into the Hotel on a summer evening, I expected the Room to be hot, but the air conditioning was already working, which was great. Each Room has a washing machine, microwave, and IH cooktop, which is very convenient. You can park right in front of your Room, making loading and unloading luggage very easy. The price is affordable, and I will continue to stay here in the future.

I recently stayed at Kawano-an, a separate building of Momijiya. Located in a quiet riverside area, the room offered beautiful views of the river, which was very soothing. Especially in the morning, waking up to the sound of the flowing river and birdsong allowed me to forget the hustle and bustle of city life and enjoy peaceful moments. The room was clean, comfortable, and had a wonderful traditional Japanese atmosphere. The staff were very kind and provided attentive hospitality. The meals were made with fresh local ingredients and were all delicious. The dinner especially showcased seasonal flavors with beautifully presented dishes that were also visually enjoyable. The bath was relaxing and helped relieve my tired body completely. Overall, it was an excellent accommodation where I could feel Japan's traditional hospitality. I would love to visit again if I have another opportunity!

We stayed here for a celebration, and the meals, room, and service were all excellent—our whole family was very happy. If I had to ask for one thing, it would be perfect if both large public baths had an open-air bath and a sauna. Still, the in-room open-air bath was amazing—I even enjoyed it alone with a beer! The celebration cake, the drinks and sweets in the lounge, dinner and breakfast, and all the complimentary items and beverages were wonderful. The guest of honor—and our entire family—were truly impressed. Next time, I’d love to bring my parents as well; we look forward to staying with you again then.

The lobby and the room were stylish, spacious, and luxurious. Since it came with a kitchen, we bought ingredients in Otaru before heading to the hotel and enjoyed cooking and spending a delightful time together. The cooking utensils and tableware were well-equipped and of high quality, making our stay comfortable.

It was a family trip where relatives who usually live far away gathered for the first time in several years (including seniors and a toddler). All staff were kind and attentive. The meals were delicious and more than enough (we had a late lunch, so we were too full and sorry we left quite a bit). The view from the bath was lovely, right by the river, with a great atmosphere. We stayed in the Room with six people, and it was spacious enough for our toddler to run around; the view from the window was amazing (river side). We were very satisfied.

We stayed at TATEGU -YA for two nights. It was spacious and comfortable for two people. The renovation was wonderful, thoughtfully incorporating valuable carvings as well as pillars, doors, and glass windows originally used by the joinery shop into everyday living. Compared to our last visit (three years ago), we felt there were more younger people around town, giving it a lively atmosphere. This is an Accommodation and a town we look forward to visiting again.

The service was very polite. The Room was stylish and very comfortable. I would love to use it again. Thank you very much.

Our family of five stayed here. We had a great time with no issues. As for amenities, we wished there had been razors and a washing machine.

Before arriving, we got a little lost, but friendly locals kindly spoke to us. Even before check-in, we felt the warmth of the people and it made us smile. At the entrance, the cool sound of wind chimes welcomed us. We were impressed by how beautifully maintained this historic building is—many original elements remain, yet everything is kept in excellent condition. Thanks to the staff’s thoughtful explanations about the origin of the transom designs, hidden features within the building, and local history, we enjoyed our tour far more deeply than we could have on our own. The garden in the Omi-associated “Donketsu-ryu” style was unlike anything we had seen before. With many tall trees, we could enjoy a beautiful layered view not only from the first floor but also from our Room on the second floor. There was also a pond shaped like Lake Biwa and a tea-room-like space—an outstanding setting that made us want to relax outdoors in other seasons as well. We were also very satisfied with our meal at “Kokarokkon,” which came highly recommended by the Facility. Not only was every dish exceptional, but we were moved by everything—from the displayed art and attentive care from the staff to their explanations of each course and enjoyable conversation. This was a wonderful Accommodation filled with history, gardens, great food, and warm hospitality. We would love to visit again during a season when it’s comfortable enough to spend more time outside.