Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 56Page Number

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

I was captivated by the soothing scent of hinoki cypress when I arrived. After a bath, I relaxed and cooled down in the kura lounge. No matter when I went, it was beautifully tidy and very comfortable. The room was also close to the sea, and for the first time I fell asleep—and woke up—to the sound of the waves. The meals were wonderful too, with plenty of seasonal local ingredients. I truly had a relaxing stay, and I’d love to visit again in a different season.

After sightseeing in Arashiyama, we got off at Torokko Kameoka Station (from Torokko Saga-Arashiyama Station). Then we transferred from nearby JR Mabori Station to JR Kameoka Station, and the Hotel was right in front of the station. The area around the station was clean and nice, with a new soccer stadium and a Starbucks. The free hot stone spa for women was excellent. It was open late at night, so I could take my time, and my skin felt so soft afterward. It seems the men’s bath also has an open-air bath and a mist sauna. The morning rice balls also felt homemade and were great. It’s not in central Kyoto’s main sightseeing area, but there’s lots of greenery and it feels relaxing. I can see why it has such high ratings.

I stayed solo and booked the “Tochigi Beef Sirloin Steak Course.” [Entrance & Lobby] It seems to have been renovated, with a bright and stylish atmosphere. [Front Desk] The staff provided clear, courteous explanations, and check-in was smooth. [Room] Spacious and comfortable. The futon was already laid out, which was great because I could lie down right after arriving. Since my Room was on the 5th floor, the view from the window felt open and refreshing. However, there was no bath in the Room, so I couldn’t wash and hang my rainwear after hiking, which was a bit disappointing. [Baths] The service allowing 30 minutes free use of a private open-air bath was excellent. The large public bath feels a bit dated but has a pleasant atmosphere. Note that there is no outdoor bath. [Meals] Dinner service was timely, and the staff were attentive. The menu said “ochazuke or soba,” but plain rice was also available. The Tochigi beef sirloin was tender and very delicious. Salt, wasabi, ponzu sauce, and other condiments were provided so I could enjoy different flavors. I was also happy they had my favorite sake, “Houou Biden.” For breakfast, I appreciated that it wasn’t a typical buffet but served in a kaiseki style. After checkout I realized I had left a shirt in my Room; when I contacted them, they shipped it to me cash on delivery the next day. Their quick response really helped—thank you very much. Overall, this is a highly satisfying Hotel that I can confidently recommend.

It’s an older Hotel, but it was thoroughly cleaned and very comfortable. I’ve seen many large Hotels with beautiful exteriors that were covered in dust, so I’m truly glad I stayed here this time. I chose the plan with breakfast, and enjoyed the variety of side dishes, mainly Japanese-style. If I come to Mishima again, I’d love to stay here again!

The Room is new, spacious, and clean. I had a very comfortable stay. The welcome drink included beer, which was delicious. I would like to stay here again next time.

Conveniently located near the station, though it does feel a bit dated... (it didn’t bother me at all). Perhaps because of that, there are lots of nice little perks. The breakfast soba was great—it really made me feel like I was in Nagano. I also appreciated the free drinks, and the newspapers too. Best of all was the open-air bath on the rooftop. If you pay a lot more, you can probably find plenty of options, but for a hotel like this, it’s not something you see very often. If I have the chance, I’d definitely like to stay again.

This historic inn and its attentive service allowed us to forget everyday life and relax at a leisurely pace. We would love to stay again.

We thoroughly enjoyed relaxing in the in-room Onsen; it was very soothing. The meals were delicious, and we were very satisfied. All of the staff were pleasant and helpful. The only disappointment was that there was no light near the bed and no bedside table to place glasses or a smartphone. The road to the Accommodation was narrower than expected, which was a bit scary.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

Three of us—women around our 60s—booked this inn, which does not allow guests aged 13 or under. We were able to relax and enjoy a calm, elegant stay. The hot spring water was the silky, skin-softening Ureshino Onsen we had hoped for. Our room had a bath, but we also used the large public bath and were able to enjoy it privately without encountering other guests. All staff members greeted us with smiles and treated us with great care, which was wonderful. The interior is chic, and we also appreciated the well-stocked complimentary drinks service in the lobby. Next time, we’d like to visit with our family.

We had a very comfortable stay. The Room we stayed in was the Comfort Extra Twin. Within its compact size, it features a bathroom with a washing area, a separate toilet, and a washbasin. Shoes are not allowed on the floor inside the Room. It was perfect for those who don’t need a large, luxurious Room and want to keep costs down, but still want to relax in the bath and use the toilet without feeling self-conscious. One small note: since there is only a curtain separating the beds from the washbasin area (i.e., the changing space), some guests may find it bothersome. For us, as a family traveling with small children, it didn’t bother us at all. Other nice perks included borrowing manga to read, an on-site coin laundry, welcome drinks, and good value benefits.

I was satisfied with everything: the forest view from the room’s deck, the atmosphere and food at the dinner restaurant, the excellent hospitality, and the well-rounded breakfast. The only area for improvement was that the meat at dinner was a bit tough and hard to chew due to sinew.

I chose this property based on a Review saying it was convenient for visiting the public baths. At the end of August, after the summer holidays when things were a bit quieter, they upgraded us from a standard Room to a Room with an open-air bath. I used the open-air bath twice, morning and night. It was quiet, and the breeze felt wonderful. The food was very delicious, but the main dish—seared Tajima beef—was a little tough and I couldn’t bite through it in one go, which was slightly disappointing. When I said I was full and couldn’t finish dessert, a staff member wrapped it and put it in the refrigerator for me. I enjoyed it later after my bath before bed. They also kindly explained things like tips for visiting the public baths and even sprayed deodorizer since in-room dining can leave lingering smells—everyone was very pleasant and attentive. The entire building is covered with tatami mats (even inside the elevator), and walking around barefoot felt great. The bath is small, but it was very clean, and there is also an open-air bath, so we enjoyed it 충분に. I would like to stay again if I have the chance. Thank you to all the staff we met for such a comfortable time.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

With beautiful views, a comfortable Room, excellent meals and hot baths, and above all the pleasant hospitality of the staff, we felt completely relaxed and refreshed. During Silver Week, we finally fulfilled our long-awaited Tohoku trip: Yamagata (Akayu) → Miyagi (Matsushima) → Iwate (Tono) → Aomori (Towada/Oirase/Hakkoda) → Shirakami-Sanchi. We spent every moment trekking right up until the morning of our arrival day, fully enjoying the mountain air—and then it was “the sea.” It was a wonderful way to end an enriching journey! We also heard you have a sister Accommodation in Iwate; we’d love to visit there as well, and would like to plan another trip along with returning to your Accommodation. One note from my husband: It would be perfect if there were also a beer server in the lounge! We hope to stay with you again.

Before the end of the rainy season, it rained and we couldn’t see Mt. Fuji during our stay. The location was excellent, and both the dinner and breakfast buffets were delicious—we ate lots of great food, and beer was all-you-can-drink. The Onsen felt a bit lukewarm, and there was only an indoor bath with no open-air bath, but overall we were satisfied. In the Japanese-style Room, it was cold with the air conditioner and summer bedding, so we used a blanket from the closet. The pillows were low. The air conditioner was positioned out of sight, and the Room became quite dry while sleeping, so next time we turned on the humidifier in the corner of the Room. Being confused in the middle of the night was a small downside. There were water and coffee services at reception, an extension cord for charging in the Room, and Japanese sweets provided as well—these thoughtful details were much appreciated.

I stay here every year when I’m in town for work. The food is delicious, and the staff are always welcoming, so I keep coming back every time. I look forward to staying again next time. (I’ll be sure to visit even when it’s not for work!)

The large public bath opened at 5:00 a.m., so I was able to enjoy it comfortably on my own. The entire property was very clean. Having to tap the room key to access each floor made me feel safe.

The front desk staff and the restaurant staff at breakfast were all friendly and welcoming, and we had a very pleasant stay. The Room was compact but spotless, and my family was delighted that the artificial Onsen left their skin feeling smooth. We also appreciated the thoughtful services such as coffee, ice pops after bathing, and body wipes to help with the heat. We would love to stay again if we have the opportunity.