Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 43Page Number

Everyone, especially the front desk staff, was very kind and courteous. The housekeeping staff also greeted us in the morning, and we were able to head out feeling great. Breakfast was promptly replenished whenever items ran low, and any spills or messes were quickly cleaned up, keeping everything spotless—I thought it was excellent. I would like to stay here again.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!

This was a truly welcoming and pleasant Hotel. As I was traveling solo, I was shown to a quiet seat with a great view for dinner, and I was able to relax and enjoy the meal. They were considerate about ingredients I don’t like, and everything was delicious. The only regret was that the portions were a bit large for me, and I was almost full before the main course. Breakfast was exciting, and everything was delicious—absolutely wonderful! My Room was close to the guest lounge, so I enjoyed not only staying in my Room but also spending time in the stylish guest lounge. The sauna, jacuzzi, and bedroom were all very relaxing—I had a great stay!

We stayed with No Meals Included, but we were able to enjoy complimentary late-night ochazuke. The broth was rich and very delicious. There were three of us, and since the washing area for the private open-air bath was a separate shower booth, we ended up taking turns one by one. However, the Onsen itself and the mist shower were both very pleasant. Next time, we’d like to stay again with meals included!

The location was outstanding above all else. The in-room bath was an Onsen, and the view was so incredible that I could have stayed in it forever without wanting to leave. The Room was a perfect size and felt very clean. The meals were excellent, and I was very satisfied with both breakfast and dinner. There wasn’t any particular dress code inside the property, and it was fine to dine in loungewear, which made for a very relaxing stay. We joined the optional stargazing guide tour, but unfortunately Mt. Onidake—the planned observation spot—was covered by clouds so we couldn’t observe there. However, the guide quickly took us to another location, and we were able to see a wonderful starry sky. We enjoyed the Milky Way and summer constellations with the naked eye. The only disappointing thing was that there was a used tissue left in the pocket of the loungewear provided in our Room—apparently from a previous guest. I wonder if they didn’t check the pockets during cleaning… I also became curious about other Onko Chishin properties, so I went ahead and signed up for membership (lol).

Although I live outside the area, my son lives in Koenji, and this was my second stay. The Room was thoroughly cleaned, spotless, and very comfortable. Above all, the staff were kind and welcoming, and I truly appreciated their heartfelt service. Thank you very much for your hospitality. I have already made a Reservation for November as well, and I look forward to staying with you again.

Choosing Richmond was the right decision. There’s a 24-hour supermarket next door, plenty of parking, and the event venue is also nearby—overall, we were very satisfied!

We decided to stay based on the Reviews, and it was an even more wonderful Accommodation than we expected. The bath in our Room was so great that we never ended up going to the large public bath. The meals were excellent in both presentation and taste, and we were able to fully enjoy autumn. Personally, it was my first time trying chestnut chips, and they were delicious. Since we dined in a private room, it was also helpful that we could set the room temperature to our liking. All of the staff were kind, and we had a very pleasant stay. We’re looking forward to staying again someday.

I visit Kochi about twice a year, and this was my first time staying at the Comfort Hotel. The front desk staff, breakfast, and bed were all excellent, and I don’t think there are many Hotels that offer this level of service at this price. The on-site parking was full, but there were several affiliated parking lots nearby, which was very helpful. It would be perfect if in-and-out access for cars were included at this price, but I understand that’s difficult. Overall, it was a very satisfying stay, and I’d love to stay again.

Although I checked in late at night, thank you for your prompt and efficient assistance at the front desk. I’m still not used to the rain shower, but it was part of the fun. I used the breakfast buffet for the first time the next morning, and every dish was carefully prepared—it really gave me energy to start the day. The staff were all so welcoming with wonderful smiles that it made me smile too. Thank you for a delicious meal. I’ll be sure to stay with you again when I visit Fukuyama. Thank you very much.

This was our fifth stay in two consecutive years (we also visited 12 and 25 years ago, haha). The Room was clean, the meals were delicious, and we especially enjoyed the extra-ordered red ika somen. We also loved the welcome chestnut steamed yokan. We had one from a famous confectionery in Kyoto the day before, but this one suited our taste better. We bought some at the shop on our way home. Thank you very much for upgrading our Room as well. As we were leaving, the proprietress kindly said, “Please come again,” so we hope to visit again next year. Thank you very much.

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

Having a public bath was great for relieving fatigue. The staff greeted us warmly and pleasantly. Breakfast was also delicious.

The Accommodation is still quite new and filled with a pleasant fragrance. You can choose your favorite scented diffuser and bring it with you. In the lounge, we enjoyed a variety of drinks and snacks. Dinner at the counter featuring Miyazaki beef teppanyaki was wonderful, and we enjoyed chatting with the chef while dining. For breakfast, we could also add a few extra menu items, which made it even more enjoyable. Everything was excellent—the in-house library, gym, in-room jacuzzi, complimentary drinks and rice crackers in the refrigerator, and the staff’s kind and attentive service. We would definitely like to stay again if we visit Miyazaki in the future.

To get straight to the point, this became an absolute favorite! I used to think staying overnight in Arima Onsen was expensive (especially with meals), so my usual style was to stay at a Hotel in Kobe, then stop by Arima Onsen the next day—soak at Kin no Yu or Gin no Yu and enjoy street food. This time I found this Hotel, and since it’s a No Meals Included Plan but still comes with tickets for the public baths, I was excited that I could finally fully enjoy Arima Onsen!! I arrived in the early afternoon and they kindly let me park my car at the Hotel. From the very beginning, all of the staff were incredibly kind and welcomed me so warmly! The location is easy to find since it’s just up from the shopping street, and Taiko no Yu is also right nearby. I walked from the Hotel and enjoyed street food starting from below all the way up to shops higher up, but it never felt far coming back. Also, while it may be an older property, everything is kept very clean, so it didn’t bother me at all—I was completely comfortable. I went to Kin no Yu, Gin no Yu, and Taiko-no-Yu Donokan as well, but personally I liked this Hotel’s bath the best! It wasn’t crowded and I could relax in a spacious setting. The foot acupressure bath felt amazing—I enjoyed it morning and night like a kid again! You do one loop through both cold water and hot water areas, and the stones underfoot give just the right amount of stimulation. Since I happened to be alone at that time, I went around several times! The hot water itself was also fantastic! The post-bath drink bar was another nice touch. And even the sweets with tea in my Room were something I already loved from Arima Onsen—so for the first time in a while I bought some at the shop to take home! Staying at this Hotel let me enjoy Arima Onsen to its fullest—it was refreshing and wonderful. Thank you as well for your pleasant service—I'll definitely come again!

I chose this Hotel because I wanted to see Head Chef Takabayashi of Kureto in person. The Room was spacious, with the bath and toilet separated, and both the bathtub and washing area were large, making it very comfortable. For dinner, I dined at Kureto hoping to meet the chef. Every dish was delicious, and the chef came to our table to greet us; we had a wonderful conversation and spent a truly meaningful time. If I come to Kure again, I would love to stay here again.

I used this Accommodation when returning home so as not to burden my elderly parents. Even during the summer vacation period, we were able to stay in 4 Rooms for 4 people for just over JPY 30,000 (Point Discount). Despite the bargain price, my Room was properly cleaned and I had a comfortable stay. There was a solid desk and a couch with just the right height and firmness, plus an outlet and USB power right next to them, making it easy to eat a light meal or get some work done. However, my daughter’s Room had a sweaty smell coming from the air conditioner, so she turned it off and slept while enduring the heat. I was too busy to go check the situation. It also seemed that sports teams were staying there as well, and we could hear voices talking in the hallway. I found it pleasant, but it seemed tough for my daughter. It looks like their Room was next door… The large public bath on the first floor was clean, and my daughter used it twice—at night and in the morning. I was too tired to go. Breakfast was also very satisfying overall, and the serving area was generally kept clean. We took seats by the window at the back, but crumbs and spilled food were left on the rearmost seat area; since there were no cleaning cloths available, my daughter and husband moved to another table. I didn’t notice because I sat closer to the front. For that reason, I reduced one star in my category ratings. Next time I plan to apply for parking earlier as well, and would like to stay here again.

The building is new and very clean. Even though it was the summer off-season, it was a great deal to get dinner included at this price. The Room was clean and spacious, with a clear view of Mt. Yotei, and we were even able to see a sea of clouds in the morning. Dinner was delicious, and the portion size was just right—not too much. The large public bath is compact, but there are several types, so we were satisfied. I accidentally left something behind in the Room, but when I contacted them they responded immediately and sent it to my home. This is a Hotel that makes me want to stay here again if I visit Niseko.

First, I was truly impressed by how kind the staff were. Especially the staff in the dining area—breakfast was crowded and we couldn’t find a seat, so we decided to come at a different time, and they handled everything very politely. Thank you for working so hard even while drenched in sweat. The front desk staff were also very kind. The Room was very clean, and we chose connecting rooms as a measure against my husband’s snoring, which was absolutely perfect. We stayed here for one night before our trip to Kamogawa, and I’d love to stay again. Thank you very much for your hospitality during our short stay!

Located in central Ishigaki City, but the access is a bit inconvenient. You can walk to the downtown area, but you have to go through a very dark, deserted road, which may feel unsafe for women. The room was clean, and although it has a unit bath, the sink is separate on the room side, making it convenient and giving a more spacious feel. It seems they offer alcoholic options as welcome drinks, which is a nice touch. I arrived too late to use it, though. Breakfast is buffet-style. I didn’t expect much, but there was a wide variety of Okinawan and Ishigaki dishes—one of the most satisfying breakfasts among the hotels I’ve stayed at in Ishigaki.