Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 38Page Number

The complimentary drink service and delicious breakfast were included, and I had a very comfortable stay. The room was clean, and the amenities were well stocked. If I visit Okinawa again, I would definitely like to stay here.

This was our first time staying here as a couple. We arrived using the navigation system, and headed toward the lights of the building on a small hill. The sunset was incredibly beautiful, and we were truly impressed by what a wonderful place it is. The meals were also delicious—both dinner and breakfast. The Room had a large bed, and we were able to relax comfortably. Thanks to you, our time in Nara became a wonderful memory, with both the Accommodation and the shrines and temples being outstanding. Thank you very much to all the Accommodation staff.

The scent of the old wooden building, the creaking wooden corridors and stairs, and the historic furnishings really conveyed the charm of this ryokan founded in the Edo period. The sound of the river flowing in front was also soothing. We were able to enjoy our meal in a private room overlooking the garden, and had a wonderful time.

I stayed here on a solo trip. It is a small Accommodation, but every detail is thoughtfully cared for, and I had a very comfortable stay. Ikebana arrangements were displayed throughout wherever my eyes fell, and I could really feel the Accommodation’s hospitality. The meals—especially the vegetables—were delicious, and since they were served in my Room, I was able to enjoy them at a relaxed pace. I left the Accommodation sincerely thinking, “I want to stay here again!” Thank you very much.

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

I was amazed by the relaxed atmosphere of the Ryokan and the many delicious dishes—especially the abundance of fish—along with superb sake. The sunset and evening glow were incredibly beautiful and truly moving.

Due to work, I needed to park a truck about the length of a microbus. They allowed me to park in the space behind the Hotel. Before arriving, I called near the Hotel and they kindly gave me directions and waited for me at the entrance. Since it was a completely unfamiliar town, their attentive support made me feel at ease. It was a long trip from Niigata Prefecture, so I was relieved. When I asked because I couldn’t figure out how to operate the Room air conditioner, they explained it carefully. The Room is clean. Breakfast was delicious. At an affordable price, it’s a good Hotel where you can feel safe and rest comfortably.

I was feeling down because it was a pretty tough business trip, but the beautifully clean Hotel room, delicious meals, and the warmth of the staff truly comforted me. Next time, I’d like to come for something other than work!

Although I arrived late due to a flight delay, the staff kindly assisted me, which I really appreciated. The large public bath was clean and spacious enough, and I was able to relax. The parking is free, and the location is very convenient—close to Matsuyama Castle and ideal for walks, sightseeing, and shopping. Considering the great value for money, it felt almost too good to be true. I would like to stay here again.

The moment I entered the Room, I was soothed by the aroma of tea incense—Kirishima tea truly lives up to its reputation. The hot springs, a local specialty, are in an open-air bath just outside the in-room bath. The sulfur spring left my skin silky smooth—I was very satisfied. They kindly adjusted the meals to accommodate ingredients I don’t like, and everything was delicious. I was also impressed by the staff’s thoughtful hospitality. It was a highly satisfying one-night, two-day trip. This is an Accommodation I would definitely like to visit again.

This was our family’s first trip to Amakusa, Kumamoto, and we stayed here. We had been looking forward to it even before we arrived, and the Accommodation was even more stylish than we expected—everywhere we went, we could feel the great sense of design. The Room was very clean, and the view from the villa was amazing. There were activities to enjoy both indoors and outdoors, and our child had a wonderful time. We rented a BBQ set, and everything was provided—so it was incredibly convenient to just bring our own ingredients and enjoy. The older male staff member at reception was very friendly and kind, and we also enjoyed hearing various stories from him. Unfortunately he wasn’t there when we checked out, so we couldn’t thank him in person, which was a real shame—but we’d love to make another opportunity to visit Amakusa and stay again. There is nothing around the Accommodation, so it’s very quiet; we could also enjoy a sky full of stars, making for an extremely relaxing time. Since there isn’t anywhere within shopping distance from the Accommodation, it might be even more comfortable if reception offered some snacks or if light meals were available at a café or restaurant—but overall it truly was a completely satisfying stay and an unforgettable place. Thank you very much!

It was a truly wonderful Onsen. Not only was the water quality excellent, but with one indoor bath and two open-air baths, I never got tired of soaking no matter how many times I went in. There was also a free beer event, and I was very pleased with this unexpected service. Because a typhoon made landfall on the day of my stay, I couldn’t go out to eat in the Onsen town at night, which was disappointing—but thanks to this service, I was able to enjoy drinks in the lobby instead. The Room was thoroughly cleaned and the entire building was kept spotless, so I rated my overall satisfaction as 5. I would definitely like to stay again (next time for winter skiing...).

We usually stay at Anda Resort, but as our son has turned one and can do more activities, we discovered Anda no Ouchi. The Room was great, and the Facility services were excellent as well. We’re truly glad we stayed here. The meals also offered a wide variety of kid-friendly options, which we really appreciated. The private baths were easy to check for availability, so we felt comfortable even with a child. Staying at Anda has become an annual tradition for us, and we’re looking forward to staying again.

I was very happy to be able to reserve the teppanyaki I’d been wanting to try for so long. However, I ended up completely full… a luxurious problem of not being able to enjoy every last bite. That’s part of the charm of a high-end hot spring stay. Breakfast was also plentiful, and I was stuffed!! Thanks to how much we ate here, we couldn’t even eat lunch (lol). We also received cheesecake and ice cream as an Ikkyu Diamond benefit, but we couldn’t finish those either (lol). Eat and soak in the hot springs, soak in the hot springs and eat… The weather was great, and it was a truly satisfying trip. I’d love to visit again for my birthday next year.

I was very satisfied with the newly renovated room. The fresh scent of new tatami was especially pleasant. The meal also came with a careful explanation and was very satisfying—especially the sukiyaki beef, which was more generous than I expected. The free drinks were a pleasant surprise as well. Breakfast was delicious, too. Of course the hot springs were great, and the large public bath was spacious and relaxing—completely satisfying. I enjoyed three baths in total: before dinner, after dinner, and in the morning—it couldn’t have been better. I would definitely like to stay again if I have the chance.

The room was clean, and it was a lovely property where I could relax and truly enjoy my stay. Dinner was very filling, and I was extremely satisfied. After dinner, there was an event where complimentary sake was served, so I enjoyed comparing different varieties. It was scary when three large centipedes appeared one after another at night, but when I called the front desk they responded immediately, which made me feel reassured. All of the staff were kind and had wonderful smiles, making this a truly enjoyable trip. I also enjoyed the large public bath, the in-room bath, and the courtyard garden—staying here was fantastic. Thank you very much.

This was our second repeat stay. Thank you very much for taking such good care of us. [Room] The staff member in charge of our room was the same person who looked after us so well last time, and we truly appreciated the thoughtful, attentive hospitality. Because I have trouble with my legs and found the floor chair in the room inconvenient, I asked whether a regular chair could be provided next time, and they listened carefully and sincerely to my request. [Meals] Once again, the explanations of each dish were very easy to understand. As each course arrived, everything was a delight for both the eyes and the palate—enjoyable and impressive throughout. Both breakfast and dinner conveyed how wholeheartedly the chefs strive to create their best dishes in harmony with the seasons. With details such as information about ingredients’ origins and small hands-on touches like grilling or grating at the table, every meal had variety and a wonderful sense of rhythm that never became monotonous. [A moment in the lobby] While waiting for our meal, we enjoyed tea in the lobby and had a pleasant conversation with a staff member from France who spoke fluent Japanese. We could also feel how brightly motivated—and seriously dedicated—the younger staff members were as they worked. There were many things we learned from everyone on staff. [Hot spring] We were extremely satisfied with both the view and tranquility of the private bath in our room. Soaking at leisure while watching scenery change over time truly feels luxurious. While bathing, I was able to rediscover not only nature’s beauty but also how precious time is—and even learn something new about myself. [Byakudan] Byakudan is a place where its people, cuisine, hot springs, and atmosphere gently welcome every guest. Next time, we hope to visit again in spring. I’d also like to try an esthetic treatment for the first time—so until then, I’ll do my best at work!

I was truly moved by your warm hospitality. This is an inn I would love to visit again. Because it’s a bit far from central Tokyo, I had admired it for a long time but hesitated—however, having the chance to stay for two nights this time, I’m so glad I finally decided to come. Not only were the location surrounded by deep mountain nature and the atmosphere of the property wonderful, but the view from the famous standing bath was absolutely breathtaking. The cuisine and facilities exceeded my expectations, but what stayed with me most was the thoughtful care shown by all of your staff. When my mother became carsick on the way, you promptly guided her to our room and even handled check-in there; and when we brought a portrait of my late father to dinner, you kindly prepared a glass and even an appetizer for him as well—I was deeply touched. Thank you for such exceptional hospitality that truly warmed my heart. I will definitely return in another season.

Due to unexpected trouble, my check-in was significantly delayed and I was about to give up on dinner, but they kindly prepared it for me without any fuss, which was a huge help. The food was delicious and full of Gifu flavors, the Room had a wonderful traditional atmosphere, and the Onsen was incredibly relaxing—everything was perfect! Next time, I’d love to stay and enjoy it at a more leisurely pace.

The food was delicious and wonderfully unique! Clear soup with junsai and clams (in addition to a hearty miso soup!), plus plenty of seasonal fruit (Shine Muscat grapes, red and green-fleshed melon), Matsumoto watermelon, and more. Everything felt more thoughtfully prepared than what I’ve had elsewhere, and I enjoyed it very much. Thank you for the wonderful meal!