Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 27Page Number

How many years has it been…? I’ve always felt this Ryokan offers more than its price—I've always been very satisfied with the Room, the baths, the food, and the service. I used to love Ishida-san. However… This time, I’m disappointed. Even now, I still haven’t heard from a manager… I’m not sure that’s acceptable.

Two nights for sightseeing. The location is perfect. Bunmeido Sohonten is just nearby, and there’s a great Italian restaurant close by as well. You’re also near Youme Town. It’s a good idea to check the parking in advance—I drove past it. Breakfast was delicious too. We had a wonderful stay. Thank you very much.

It was a relief to see the people who had taken care of me before. Set on a quiet hill with great views, the staff were all cheerful and courteous, the Room was clean, the Onsen was relaxing, and the full-course meal was delicious—more than enough to be fully satisfied. Unfortunately it was raining when I left, but at checkout they lent me an umbrella and told me to take it home, which really helped. This is an Accommodation I would like to stay at again.

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.

With easy access from Junglia and wanting to stay on Kouri Island, I made a Reservation here. It was very convenient—less than a 30-minute drive from Junglia! On the way, seeing the view from Kouri Bridge again after a long time really got me excited! When I arrived at the Hotel and headed to the entrance, a staff member came out to greet me and carried my luggage for me. Since I checked in much earlier than planned, I asked if it would be possible to make a dinner Reservation, and they kindly accommodated me (it may have been the last available seat). Just like the Reviews said, the food here was outstanding! For dinner, I ordered beef sirloin steak, hamburger steak, garlic shrimp, and other Okinawan dishes. Every dish was carefully prepared with great seasoning—truly impressive. Breakfast included freshly baked bread, a salad plate, soup, and coffee; both the portion size and taste were completely satisfying. The Room was exactly as shown in the photos—stylish and clean with a white-and-blue theme—and it was very comfortable. Personally, I really appreciated having a vanity separate from the sink area; it was very convenient to use. I’d love to stay here again when I visit Kouri Island next time!

I stayed in a single room for one night. The Room seemed to be convertible into a twin, with a sofa that could turn into a bed. I was slightly concerned about the futon stored under the desk, presumably for use when set up as a twin, but the Room was spacious, clean, and overall very pleasant. The fact that there was no unpleasant smell in the bathroom made it particularly comfortable. There was a system to notify guests of breakfast crowd levels, which I checked; however, there seemed to be quite a discrepancy between the display and reality (it showed "crowded," but when I arrived, more than half of the seats were empty). Being on the 7th floor might have caused some delay during my trip down. The breakfast selection wasn’t extensive but covered all key points and left me satisfied.

This is my favorite Hotel, which I visit about twice a year. You can relax and unwind surrounded by nature. At night, if the sky is clear, you can see countless stars from the parking lot. The Onsen also has an open-air bath, and it was wonderfully relaxing. Meals are served buffet-style, and dinner in particular features many local ingredients. I enjoyed freshly prepared roast beef and tempura. The cold noodles were also delicious; I asked where they were sold and stopped by on the way home to buy some. For breakfast, I especially loved the yogurt—when I learned it was from a farm in Iwate, I visited there as well. Although our Room was assigned for us, it was spacious, which was great since we had a lot of luggage this time. Overall, it exceeded my expectations for the price.

This was our second visit, and it was wonderful again. The cuisine, the room, the bath (the in-room hot spring), and everyone’s hospitality—everything was simply outstanding. It’s an inn that truly makes you glad you came back. Above all, the proprietress’s warm hospitality left a lasting impression. We were welcomed so kindly once again, and her attentiveness during meals and at departure made us feel at ease. It made us want to see her again, so we are hoping to visit next spring. We look forward to seeing you then.

We were very satisfied with both the Facility and the meals. In particular, we were truly impressed by the wonderful thoughtfulness of all the staff—those at the front desk, those who served our meals, those who saw us off at the entrance, and those who kept the property clean. Thanks to you, it was a wonderful trip and we are very grateful. Thank you very much.

The food and hospitality were outstanding. Adding Izu sweetfish to dinner was absolutely the right choice. All of the other dishes were also delicious. The butler’s hospitality was exceptional—they even put together a helpful list of recommended nearby lunch spots by category, complete with QR codes. Overall, it was a highly satisfying stay. Thank you very much!

It would be perfect if you could provide amenities such as facial toner. I was so tired that I went to sleep as I was, expecting my skin to get dry.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

Thank you very much for your hospitality the other day. Thank you for preparing the special Room on the 4th floor; the view from the Room was wonderful. Not only could we overlook the streets of Hirugami Onsen town, but we were also able to gaze at the starry sky at night, making it a truly luxurious and moving experience. The meals also featured seasonal local ingredients, and in particular, the salt-grilled amago trout was delicious. We were very satisfied with both the scenery and the food. Thank you for your warm hospitality.

I’ve been attending games every year since the Fighters moved to ES CON Field three years ago, and this was my first time staying here. Front desk service, the Room, and the bathtub (“ready to use within 10 minutes”) were all excellent. Breakfast is buffet-style with a wide variety of options, and the staff were cheerful and smiling from early in the morning. The price likely depends on the season, but it was affordable and really helpful. I would be completely satisfied if there were a large public bath. There’s a family restaurant on the 1st floor, and a convenience store about a 3-minute walk away, so there’s no inconvenience when it comes to food. I’d like to stay here again next year when I come to watch Fighters games.

I was able to stay for one night after being on the waitlist. As others have written, both the Onsen and the meals were wonderful. The Room was spacious and thoughtfully prepared, and the bed was large and very comfortable, so I was able to relax and unwind at a leisurely pace. Thank you very much. Next time, I would like a Multiple Night Stay.

Because it was close to the station, it was very convenient to leave our luggage and easily head out by bus or train to sightseeing spots a little farther away. Since the Room had a private bath, we could relax without worrying about others, and the in-room foot massager was also provided, which helped relieve travel fatigue and was great.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

We visited Kinosaki Onsen on a family trip. Since it was a special occasion, we stayed at Mikiya to experience the atmosphere of Naoya Shiga’s “At Kinosaki.” The location is a bit deeper into the Onsen town, and the roads from the station to the Ryokan are generally narrow, so if you are driving, extra caution is needed during busy pedestrian hours. Compared with the lively street outside, the Accommodation itself was quiet, and we had a very relaxing time. The indoor bath is compact, but I personally found it very comfortable. You can also enjoy the public baths around town, so I recommend trying several. The meals were delicious and just the right amount. The staff were attentive as well—overall, it was a wonderfully quiet Ryokan with great character.

Three days before our stay, my son suddenly decided to join us, so I called to ask if it would be okay to increase the number of guests. You kindly accommodated the change, which was a great help. Once again, the meals were delicious. We took our time choosing from the menu, and everything we selected was excellent—everyone was very satisfied. I was also happy to see that improvements had been made so the cypress bath in the large public bath is less slippery. We were able to have dinner served in our room again, and we truly appreciate all the help from the staff member in charge. This inn is highly recommended—you can fully enjoy both the hot springs and meals thanks to everyone’s warm hospitality. Thank you very much for taking such good care of us.

This is the oldest hot spring in the San’in region, and it’s also a natural free-flowing Onsen—an absolute must for an Onsen enthusiast like me (laugh). The building does feel old because of its long history, but that’s part of its charm, and I hope it will continue for many years to come. The meals were a bit too much for me as an older guest; I would have preferred smaller portions with higher quality. The staff were wonderful. Thank you very much.