Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 165Page Number

I stayed here with my boyfriend because we wanted to try dome glamping. The ocean view from the Room and the Onsen was amazing!! The staff explained everything carefully, and everyone was so kind—it really impressed us!! The BBQ at night was also very generous, with plenty of vegetables, seafood, and meat. The grillable cheese was unbelievably delicious—I was already full, but I still ended up finishing a whole wheel by myself!! (I’d love it if you could make the grillable cheesecake available to buy online too!!) On top of that, alcohol was free with all-you-can-drink... On the drive back, my boyfriend and I were saying, “With this much food and value, is this price really okay? Are they making a profit?” lol We were completely satisfied with both the price and what was included. It was our first trip to Ibaraki, and it became a wonderful memory!! We’ll definitely come again!! Thank you so much!!

It was my first stay in a while, and thank you for upgrading me to a larger Room. It was a very hot day, but Nanko was nearby and I enjoyed it. The Room was comfortable, the Hotel felt calm throughout, and the staff were kind, so I was able to relax very well.

Whenever I visit Kyoto, I always stay at this Hotel. I’ve lost count of how many times it’s been. Once again, the consistently warm hospitality allowed me to spend a truly relaxing time. The only disappointment was that parking is now charged. I suppose it was surprising that it had been free for guests in that location until now (laugh), and I really appreciated it. I know it may be difficult, but I can’t help hoping it might come back again someday. Thank you again for taking such good care of me this time as well. Thank you.

The Room is clean, and the bathroom and toilet are also spotless. There are plenty of places to eat, and a convenience store is nearby. Especially since there’s a Don Quijote close by.

I stayed here along the line for a concert in Takaishi City. The location was convenient, check-in was straightforward, and the room was spacious—overall a very comfortable stay. As a personal note… the bathtub felt a bit shallow. Also, my name was entered incorrectly at check-in, but the front desk staff were very pleasant, so it didn’t leave me with a bad impression. If I have the chance, I’d like to stay again and make use of the on-site Facilities as well.

I stayed here for shopping. Just across the road is an outlet mall, and the Accommodation rate was very reasonable, so I was able to spend more on shopping and dining! Kaihin-Makuhari is close enough for a day trip from home, but at this price range, I’d definitely like to stay here again.

Once again, I chose Den Haag, which I have stayed at before. The warm smiles and friendly greetings from everyone at the Hotel left a lasting impression. I enjoyed the all-inclusive plan and the meals. The cocktails and wine in particular, served in the lounge, were excellent. My child especially loved the soft-serve ice cream. I also like the location with an ocean view—it’s very quiet and relaxing. It’s a wonderful Hotel that I would love to stay at every time.

A private, adults-only retreat. Everything was wonderful, including the bath with views of the lush, beautiful garden and Ago Bay. We also loved the staff’s warm hospitality—attentive without being intrusive. The cuisine, focused on local ingredients, was thoughtfully crafted and full of delightful new discoveries. The matcha prepared for us in the tea room and the Ise tea were both refined and truly impressive.

We stayed one night in a top-floor Room with an open-air bath. The open-air bath had a great view and was wonderful. For dinner, we enjoyed Japanese cuisine in a semi-private dining area. It was quiet, we could eat as a family, and everything was delicious. When we stay in Tochigi again, we would like to stay here again. This is a highly recommended Hotel.

This was my first stay, and the Hotel was very clean and well maintained. The staff were also kind. I truly appreciate how they accommodated our last-minute changes. Some hotels have a distinctive odor, but I didn’t notice any unpleasant smell here. I would like to stay again.

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

This was my first time in Tokushima and my first stay at Sunroute, and considering the price, it was a very good Hotel.\nThe building isn’t new, but the Room has been renovated and is comfortable. The bath and toilet are separate, and the bathroom is spacious with a washing area. The towels were thick and fluffy.\nThe large public bath on the top floor isn’t very big, but it’s a natural Onsen with a sauna. There’s no need to bring towels from your Room, and the woman at reception was extremely kind.\nIt’s conveniently located in front of the station, and even if you’re driving, there’s an affiliated parking lot directly behind the Hotel.

The location was excellent. From the Room, the lobby, and even the elevator, we could enjoy beautiful views of Ise Bay, which was truly moving. The view from the lounge was also lovely, and I wish it had been available for longer hours. We chose a Japanese-style Room, and both the Room and tatami were clean, so we felt comfortable throughout our stay. We also enjoyed the Onsen, including both the large public bath and the open-air bath. The late-night Ise udon as well as the ice cream and coffee were delicious. The Ryokan staff were kind and made us feel at ease. It was also very convenient for visiting Futami Okitama Shrine, Ise Grand Shrine, and Toba Aquarium. The salmon at breakfast was large, filling, and delicious. Next time, we plan to choose a Plan that includes dinner. We’re very happy to have found an Accommodation we’d love to stay at again after such a long time. Thank you very much.

We stayed for a Multiple Night Stay in August, and everything was outstanding! First, the food: starting with peach soup with lobster on the first day, followed by artistically beautiful and delicate dishes. On the second day as well, from the prosciutto and Shine Muscat appetizer to char, wood-fired lamb… everything was perfect through dessert—we truly enjoyed every bite. The garden is spacious and beautifully maintained, with wonderful views. The open-air rock bath was amazing. The Room was also spacious and spotless, allowing us to relax at our own pace—it was pure bliss. The staff’s greetings were warm and pleasant, and this is an Accommodation we definitely want to return to. Thank you for such a wonderful stay.

I was very satisfied. Although the building feels a bit old, it was well cleaned and properly maintained, and I could tell it is cared for. I had no complaints about the meals or drinks. It may not be luxurious or flashy, but I was able to enjoy plenty of local and seasonal ingredients to my heart’s content.

It was conveniently close—about a 90-minute trip from Osaka. The ocean view was amazing, and the scenery was outstanding. It didn’t feel old at all, and the staff were polite and attentive. Since we traveled with our children, they enjoyed table tennis, the pool, and more from check-in onward, and we had a great time staying inside the Hotel. The restaurant food was also excellent, and when I mentioned it was my daughter’s birthday, a young female staff member at the restaurant gave her such thoughtful hospitality that we were truly moved. We would definitely love to stay again. Thank you very much.

I was able to relax both mentally and physically. The Room was spacious, and the open-air bath was very pleasant. I felt that a bit more consideration for privacy from outside views would have been nice. Most of the staff were foreigners, but their service was very polite and excellent. Both dinner and breakfast included plenty of vegetables and were gentle on the body. I look forward to staying again.

The location was excellent—arriving by JR and using the Toei lines the next day made it very convenient. Despite the convenient location, it was quiet at night, perhaps because there are many universities nearby. I stayed for business this time, but I have also stayed here when visiting Tokyo Dome privately. Being able to walk to Tokyo Dome City is a big plus. I would definitely like to stay again.

A perfect stopover point for a long drive. New and clean. There’s also a bath, and they accommodated my requests. The staff provided just the right level of service. I wasn’t bothered by noise from neighboring rooms or outside. And it’s affordable. I stayed here on both the outbound and return legs of my trip home by car. It was great to be able to secure a parking space with a Reservation as well. For the return trip, I considered another Hotel, but choosing this one again was the right decision.

I was finally able to stay at Akazawa Guest House, a place I had long wanted to visit, this time together with my son and his wife. The Accommodation is beautiful from the outside, but once you step inside, you’re amazed to see platinum used throughout the walls and other details. It’s a stunning space with meticulous attention paid to every element. The pampas grass in the courtyard was especially memorable, and we were able to relax and enjoy a peaceful time away from everyday life while feeling the charm of the season. Everything—the Room, the meals, and the atmosphere throughout the property—was wonderful, of course. But what stayed with me most was the warm hospitality of all the staff. My daughter-in-law is pregnant, and they kindly accommodated our requests in advance with great care. They prepared extra pillows in our Room and thoughtfully adjusted aspects of our meals as well, which we truly appreciated. In particular, the staff member who served our meals had such a lovely smile. Their service was both attentive and genuinely warm, which made us feel very at ease. The staff member who took photos for us also went beyond what we asked for and discreetly looked out for us so we could enjoy ourselves—an act of consideration that made us very happy. It’s certainly an exceptional space filled with luxury, but even more than that, I felt that the thoughtful and heartfelt hospitality of everyone working there makes this Accommodation even more special. I’m truly glad we were able to spend such precious family time at Akazawa Guest House. On our way home, my son and his wife said together, “Let’s come back again.” Thank you very much for giving us such a wonderful time that will stay in our hearts. We would love to visit again.