Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 102Page Number

In a small Japanese-style room, I enjoyed the sweetness of local vegetables while imagining that merchants from long ago might have stayed here alone as well. Perhaps because of the terrain there is no railway, which may help create the town’s calm atmosphere. On the way back, when I was kindly given a ride on the bus toward Chichibu, I was deeply impressed by driving that was more considerate than anything I have ever experienced. Even on mountain roads, the driver’s smooth control never caused sudden tilts in any direction, and he consistently kept safely to the left edge of the road to allow oncoming traffic to pass. I wasn’t able to thank the driver when getting off, so please allow me to express my gratitude here.

From the small amenities to the staff who warmly enhance the service throughout the Hotel, everything reflected thoughtful attention and a relaxing sense of hospitality. This Accommodation, standing by Lake Matsubara as a continuation of a previously built Hotel, is one of my favorite places I have ever stayed. Thank you very much.

Last year, when our whole family gathered for a homecoming, we stayed here and had a wonderful experience. The meals and the Facility were excellent, and above all, the warm hospitality from the proprietress and all the staff was outstanding. We were able to spend truly memorable time with my elderly mother and uncle, our dog, and the children. We stayed in two types of Rooms: two family groups in pet-friendly Rooms, and my mother’s group in a Japanese-style Room with an open-air bath. Both Rooms were spotless, well stocked with amenities, and very comfortable. For dinner, we enjoyed Saga beef at a relaxed pace with in-room dining. The Onsen was also incredibly soothing—soft water typical of Furu-yu, pleasantly lukewarm at body temperature—along with a sauna with great views. We used to enjoy trying different places each year, but everyone agreed to return to Suginoya again this year. We would love to come back again next year as well. Thank you very much for taking such great care of us.

The location was excellent, and everything we needed (and more) was provided. The in-room Facilities were great, very clean, and made for a comfortable stay. At check-in, the staff kindly guided us to the private beach and even told us the names of the goats on the property and their family relationships, which was a lovely touch. The outdoor pool was spacious and deep enough, and we were able to relax by the poolside while looking out at the ocean. It became a truly memorable trip to Ishigaki Island.

It was a wonderful, very cozy Accommodation. From the moment you step through the entrance, a beautiful world opens up. The Room, the main house, and all the interior decor were lovely—I found myself wishing I could live in a home like this. I will definitely come again. Thank you very much.

We stayed for 2 nights. The villa was very comfortable, and everywhere you look is picture-perfect. I think many guests stay here aiming for a photogenic experience, and in that respect you’ll definitely be satisfied. It would be perfect if you could catch the sunset too. Also, the Accommodation is quite visible from the main island side, so it was exciting when we spotted it. On the downside, you can just barely see the pool from the neighboring villa, and it’s a bit of a walk from the pool area to the bathroom. However, there are thoughtful touches—like speakers installed both indoors and outdoors that play acoustic guitar tracks—and features like a large garden. There are many points that set it apart from the villas that have been popping up all over Okinawa lately. Some Reviews mentioned lots of insects, but we hardly had any bugs come inside. On the contrary, there was a stag beetle on our pool float and that really made my day. A cat also came by to visit at night. We arrived in an Alphard; while the road leading to the Accommodation was surprisingly wide and easy to drive, the road right in front of the villa was narrow, and we had to make several back-and-forth adjustments to park. For check-in, a QR code was sent to our designated email address, but separately (from a different sender) an email with our Room number arrived from a Gmail domain. It went to spam, so at first we didn’t realize which Room we were supposed to enter. I’d prefer if they unified the sending address. Still, being able to complete everything contactlessly is appreciated. Also, drinks in the fridge are free, but we were told there would be no replenishment during a Multiple Night Stay. There is a vending machine on-site as well, but it doesn’t have alcohol—so keep that in mind.

This was my first trip to Hiroshima, and I stayed here. The Room was a traditional Japanese-style room, and some parts of the floor creaked, but it was very clean and I had a comfortable stay. Both dinner and breakfast were delicious. The clam miso soup at breakfast was especially good, and since each table gets a full pot, I enjoyed several refills. Having that miso soup after visiting Itsukushima Shrine in the morning was absolutely amazing! The luggage storage service was also very helpful for sightseeing on Miyajima, as they even came to the pier to pick it up. Thanks to that, it became a wonderful trip to remember. I would definitely like to stay again.

We originally planned to stay near Nikko Station, but we made a Reservation after seeing the great Reviews. The Facility is certainly old, but there is also a private bath, so we were able to relax. Above all, the food was absolutely delicious! Dinner was French cuisine with both fish and meat, and breakfast was a generous spread including fluffy omelets and juicy sausages. My family who traveled with me was very satisfied as well. Thank you very much.

This time, we stayed during the firefly season in late May. After dinner, just as the Accommodation advised us, we walked to a viewing spot along the “Yoboshigawa” River that flows near the Accommodation. Due to the impact of flooding a few years ago, we were told there are fewer fireflies now, so it wasn’t quite “firefly hunting,” but my spouse and I enjoyed watching fireflies flitting about here and there, feeling like kids again for a while. The viewing spot on the Yoboshigawa River is about 400 meters south of the Accommodation along the road, making for a nice post-dinner walk (haha). After that, it was back to enjoying the Onsen. I’ve written reviews several times in the past about their hospitality and service, meals, and Onsen/baths; as always, we received warm hospitality and had another very satisfying stay this time as well. We’ll be back again.

We chose this Accommodation because of the wonderful photos and great Reviews. We were more than satisfied with the owner’s even better hospitality and the comfortable space! Our two dogs also seemed to feel at ease, and they were able to relax from the first day. When we visit Nagasaki again, we would definitely love to stay here again. Thank you very much!

We enjoyed an elegant time as a couple with our pet. The Accommodation Fee was higher because we brought our pet, but staying at the Hotel we had long dreamed of was wonderful, and we made truly happy memories. The Room had an open-air bath and a bathing tub for dogs; we filled it with five buckets of Onsen water, and our pet looked warm and very comfortable. Before going to bed, we soaked once more in the Room’s open-air bath while watching a subtitled foreign film on the Room’s TV through the glass window, enjoying a refined escape from everyday life. We also loved the Japanese cuisine, and both of us were very satisfied. We hope to visit again someday, and next time we would love to stay in the main building where pets are not allowed. Thank you very much for all your thoughtful care during this trip.

The view through the large windows on the way from the entrance to the front desk, surrounded by towering trees, was instantly soothing. The Room was wonderful, and we stayed together with my two daughters’ families. As soon as my young grandchildren entered the Room, they changed into swimsuits and headed to the pool. Since I wasn’t feeling well, I lay down on the sofa by myself and relaxed quietly while looking out over the pine grove. The Room had been renovated and felt very clean and fresh. Since our group included three small children (ages 6, 3, and 0) and four adults, they prepared a spacious private dining room for us, so we could take our time without worrying about other guests. We were completely satisfied with this Hotel in every way. My husband couldn’t join us this time, but we would love to stay again together. Even though I wasn’t feeling well and wanted to avoid long walks, I was able to walk to Kamogawa Sea World—and seeing a show there for the first time amazed me and left a lasting impression.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

This was our first visit. I saw my mother, who usually never asks for seconds, get another serving of rice for the first time. The food was truly delicious. Not only the cuisine, but also the heartfelt service made us very happy, and we were able to spend a wonderful time. My mother immediately started planning our next trip, saying, “Next time I want to bring the whole family.” We visit Ise Grand Shrine every year, so we would love to stay with you again next year. Thank you very much for such a wonderful time.

The location is very convenient—just steps from both the station and the park—and I chose to stay because the Sesame Street theme is so cute. I was also happy to receive a pass holder. This time I booked a room type selected by the Accommodation, but it turned out to be a park-view Room, and I really enjoyed the view of the park after closing as well as in the morning.

The Room was spacious, and the vanity area was also large, so my daughter and I didn’t have to compete for the mirror while getting ready to leave. I also appreciated having a magnifying mirror available. We had breakfast on the first floor, and even when we arrived after 9:00, we could still take items from the buffet until 10:00, so we were able to eat at a relaxed pace. Late check-out was also available, which made our stay truly relaxing. The downside is that the bathroom door is glass, so it feels very exposed.

The location was excellent! The service was also outstanding, making this a truly memorable trip.

We stayed with our child, and the Accommodation had thoughtfully prepared many items such as barley tea for children, bibs, toys, and a dedicated diaper bin, which made our stay very comfortable. Everyone was kind and truly hospitable. We also received a letter from the dining staff, which made this trip especially heartwarming. We would love to stay again.

The exterior and interior were modern, calm, and very comfortable. The view from the Room was great, and the bed was so comfortable that I was able to relax and unwind. When I requested a thermometer, they also brought water with it—thank you for the wonderful hospitality. Breakfast had a great balance of Okinawan dishes and standard options, so I could enjoy a wide variety of food. The large public bath was clean and easy to use as well. Thank you very much.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.