Nationwide × Highly rated for dining at Hotel·Ryokan - 86Page Number

The luxury of having an open-air bath in the Room. I found myself soaking again and again—at night, in the middle of the night, and in the morning. The meals were beautifully presented and more than plentiful, and I also enjoyed a variety of local sake. And there was the coolness unique to the highlands. In every way, it was a wonderful trip where I truly felt relaxed and unhurried. Thank you very much.

This was our first time staying here, and we were very well taken care of. From the warm welcome upon arrival, we were served tea and delicious sweets before being shown to our Room. The guest Room had a clean, modern Japanese style, and we were truly impressed by the wonderful view of the sea from anywhere in the Room—even from the bath. In addition, the Onsen bath had silky, slightly thick water that felt great and left our skin smooth; we enjoyed it many times and were completely satisfied. Both dinner and breakfast were more than enough in quantity, and every dish was delicious. We initially thought the dining area seating might be close together, but it wasn’t at all; we enjoyed chatting while listening to explanations about the dishes from the proprietress and staff. We had been looking for an Accommodation where we could simply relax, enjoy great food, and soak in good hot water—and this was a wonderful Accommodation where we could truly take our time. We’re happy to have found an Accommodation that makes us think, “We definitely want to come again in a different season.”

The Hotel has a wonderful overall atmosphere, and everything was kept very clean, so I had a comfortable stay. From the warm welcome to the front desk service and the staff during meals, everything was excellent. Thanks to you, I had a truly pleasant time—thank you very much. Mt. Fuji from the bath, Mt. Fuji from the guest room, and Mt. Fuji while enjoying breakfast. Although the sky was cloudy, Mt. Fuji appearing now and then was breathtaking. I chose the Western-style breakfast, and everything was delicious—I left completely full in the morning. This is a Hotel I would definitely like to visit again if I have the chance. Thank you for taking such good care of me.

At the breakfast buffet, the chef prepared dashimaki tamago and onigiri on the spot (you can choose the fillings), and I was happy to enjoy them freshly made. Today’s miso soup had clams in it, with a rich clam broth—it was delicious and comforting. There was a wide variety of dishes and desserts, including konjac-based items and Ota’s famous yakisoba, so choosing was fun and exciting. I’d love to stay again.

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

We stayed at Chalet Ivy Jozankei for our honeymoon. When we arrived, we were a little surprised by the steep downhill slope, but a staff member quickly came over and helped carry our luggage, which was a huge help. The mango tea served at check-in was delicious, and we felt warmly welcomed. All of the staff were kind and attentive, and together with the calm atmosphere throughout the Hotel, it made for a truly relaxing stay both physically and mentally. The lounge had a wonderful view, and since it was relatively quiet, we were able to enjoy window seats many times. Both dinner and breakfast were excellent and very satisfying. We used the bath in our Room about four or five times, and the public bath was often quiet as well, so we could take our time enjoying a relaxing soak on our own. Even after check-out, they drove us to the bus stop, and we were impressed by their thoughtful service down to every detail. Thanks to the heartfelt hospitality of the staff and the comfortable Facility environment, it was an exceptionally fulfilling stay. We would love to stay again.

We stayed in a Japanese-style Room with a private open-air bath fed directly from the source. First, about the Onsen: the open-air bath in our Room was truly luxurious and easy to access from the Japanese-style Room. Even though it was still a bit chilly seasonally, we were able to use it comfortably. The large public bath is located in a secure area inside the building, and although we stayed just before a holiday weekend and had it almost to ourselves, we never felt uneasy about safety. Both the indoor bath and open-air bath were very comfortable. As a result, we enjoyed going back and forth between the private open-air bath in our Room and the large public bath many times! Next, about the meals: dinner was very filling, and we enjoyed a wide variety of local ingredients from appetizers through to the main course. The luxury items—especially grilled nodoguro (blackthroat seaperch) marinated in yuzu sauce and Noto beef—were beyond what we had imagined. Breakfast also offered various delicious “rice companions” that paired perfectly with great rice, so we thoroughly enjoyed it. Since this is not a new building, I was initially concerned about heating and other measures against the cold, but there were no issues with temperatures either in our Room or throughout the Facility. We were able to relax comfortably in a spacious, clean, calm Japanese-style Room. We had packed plans for the next day as well, so we left early on the first Shuttle Service bus; looking back, I think it would have been nice to take things slower at this Accommodation. There aren’t many places to visit right around this Accommodation, but we did enjoy short walks such as Rosanjin’s Iroha Soan and around an atmospheric public bath area nearby. Access is also reasonable: it’s about 10–15 minutes by Shuttle Service bus from Kagaonsen Station (and it takes only around 5 minutes from getting off the Shinkansen to boarding). There isn’t a lobby café or trendy services like breakfast buffets that you often see these days; however, for anyone who wants to unwind at a calm Ryokan with an old-fashioned sense of comfort and security above all else, I can highly recommend this Accommodation. It may also be because we splurged somewhat on a good Room option they prepared for us, but overall my spouse and I were completely satisfied—we couldn’t find anything to fault. Lastly, thank you very much to our attendant for your warm hospitality. We would love to stay again.

My wife and I visited from Kyoto. As it had not been long since the renovation, everything was very clean, and we had a comfortable one-night stay. The open-air bath in the guest room lets you fill it yourself—add cold water if it’s too hot, or add hot water if it’s too cool—so you can adjust the temperature to your liking. Both the hot and cold water flow were plentiful, making it a truly stress-free Onsen experience that’s hard to find. The meals were also excellent; each dish was thoughtfully prepared, and I felt the chef must be very talented. If I had to mention one minor complaint, it would have been perfect if we could have seen Mt. Aso clearly from the bath, but I understand that can’t always be helped.

About a 2-hour trip by bus transfers from Kinugawa Onsen Station. I was hesitant because I’d be traveling by public transportation and worried about the transfers, but I decided to make a Reservation and spent my summer vacation here alone. I reserved a Room in the main building with shared washbasin and toilet, and it was well maintained and very clean. The baths included an indoor bath and a women’s open-air bath, and I also tried the mixed-gender bath while wrapped in a bath towel. The bath near the waterfall felt immersive and was great, but the stairs are steep, so please be careful at night. Both dinner and breakfast were delicious, made with local ingredients. It seems you can get refills of rice, but there was no 안내; I would have appreciated being told. At night, a cricket (?) appeared in my Room, and I looked for insect spray but couldn’t find any… There’s no internal phone to reach the front desk from the Room, and the front desk is only open until 20:00... There were also unfamiliar bugs on the window screen—if you’re afraid of insects, summer might be tough.

This villa resort was a place I had always wanted to stay at, and this summer my wish finally came true.\nAs soon as we parked, the staff greeted us by name before we even introduced ourselves.\nWe completed check-in while enjoying a welcome drink and fruit, then headed to our Room.\nSeeing the view in person—one I had only seen in photos—was truly moving.\nBoth the BBQ dinner and breakfast were excellent.\nSince this trip also celebrated my partner’s new job, I emailed to request a surprise dessert plate, and I’m very grateful for their thoughtful assistance.\nI’m so glad we stayed here—it became a once-in-a-lifetime memory.\nI hope to return again someday if I have the chance.

We had a comfortable and wonderful stay. Each dish was carefully prepared, and we were very satisfied. The Room was also kept beautifully clean, allowing us to relax and unwind in a calm atmosphere. Next time, we would love to visit again in a different season.

I stayed with my Chi-poo. The Room was clean, and it was great to have a private open-air bath. It would have been perfect if we could dine in the restaurant together with our dog. The on-site dog run is covered with wood chips, which is a thoughtful, dog-friendly touch. The staff were pleasant, and it was a wonderful Accommodation. At check-out, we also received a discount voucher for our next stay, which makes it easy to return.

I requested allergy accommodations, and I am truly grateful for the kind and attentive support you provided. Also, the way you interacted with our child was incredibly respectful—treating them as an individual. You gently answered all their questions while expanding on the conversation, and it seems they not only made new discoveries but also genuinely enjoyed connecting with people. After waving goodbye until you were out of sight, they even burst into tears. This is an Accommodation I can wholeheartedly recommend to families with children!! The curry you served our child at dinner was delicious!

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

We stayed here for a family trip. There were plenty of kid-friendly facilities such as the pool, illuminations, and a playroom, and we had a great time! Our children were thrilled and kept saying, “We want to come again,” so we were very satisfied as parents. The Onsen was wonderful, and we really appreciated having unlimited towels available at both the Onsen and the pool—it made everything comfortable and stress-free. The staff were also polite and kind. The only thing that bothered us was having to wait for the elevator at times. As for dining, there were occasional lines at dinner buffet stations where chefs cook in front of you, but it wasn’t a big issue. At breakfast, since it’s split into two time slots, there were lines during our time; however, I think that’s unavoidable during busy mornings. It was a lovely Hotel that made us want to return!

We felt the thoughtful attention in our Room and at the restaurant, and my wife and I were able to enjoy a wonderful birthday. The Facility had the charm of a classic Hotel while offering the comfort of a Resort Hotel, and we thoroughly enjoyed the Onsen at Atagokan. If we have another chance to visit Karuizawa, we would love to stay again.

I stayed here with my partner, and we both had a wonderful time. We were upgraded, which made our stay even more special. The Room felt elegant and substantial, and it was a very comfortable space. Every staff member we interacted with was excellent and truly hospitable. I would definitely like to stay here again when visiting Nagoya. Next time, I’d also like to explore other areas within the Facility.

With its convenient location near the station and direct access via an underground passage, it was very easy to get around without getting wet even on rainy days. From the 7th-floor lobby, we could see the area around the station and distant mountain ranges, and the view was excellent. In the lobby, hot coffee and an apple vinegar drink were available at all times, and it was also very convenient that each floor had ice and a water dispenser. What impressed me most was breakfast. The Hokkaido-style seafood rice bowl came with both steamed rice and sushi rice options, and it was wonderful to be able to enjoy everything you’d hope for in Hokkaido at once—soft-serve ice cream, stir-fried jingisukan (grilled mutton), soup curry, and more. The dining staff were attentive as well, so there was none of the stress that can come with buffet-style dining; they made the trip feel even more special. The guest room had a combined bath-and-toilet unit bathroom without a separate washing area, but it was relatively spacious and I didn’t find it inconvenient. I previously stayed at another Hotel in this group in Tamachi, and I feel this group’s strengths are guest-focused service and breakfasts that exceed expectations. This is a Hotel I would definitely like to stay at again.

We chose the assigned Room, and it was spacious and very comfortable. The staff were extremely courteous, offering us drinks and even taking photos for us after checkout, which made us feel truly welcomed. As part of the Accommodation was under renovation, they apologized for any inconvenience and even gave us some sweets. We would definitely like to stay again.

The location was convenient from the station, set just off the main road, and it was quiet at night. The Room had a stylish interior and was very clean. Above all, the staff’s smiles and service were outstanding. In the evening, we made a Reservation for the buffet. It was so delicious that we were truly impressed. The food was carefully prepared and beautifully presented. The tables were well spaced, so we could enjoy our meal at a relaxed pace. Breakfast was also delicious—we ate a lot! I’ve stayed in many places in Tokyo, but this one was my favorite overall for value for money, service, and food. I’m already looking forward to my next trip to Tokyo. Thank you very much.