Nationwide × Highly rated for dining at Hotel·Ryokan - 57Page Number

My daughter and I had a wonderful stay. Everything we ate was delicious, and we enjoyed a very filling meal—simply the best! We were really looking forward to the baths; it was raining on the first day so we couldn’t use the open-air bath, but the rain stopped the next morning and we were able to go in. The view was amazing! If I had to say one thing, I would have preferred the bath temperature a little lower—it felt quite hot. Still, we’d love to stay again. Thank you very much.

My mother and I stayed for one night, and we were truly impressed by the Hotel staff’s courteous service from check-in to check-out. The Room was clean and comfortable, so we could relax, and the breakfast buffet offered many unique dishes—all of them were delicious. This is a Hotel we would love to stay at again if we have the chance. Thank you very much.

I had always remembered that my late mother stayed here about 35 years ago and said it was a wonderful Hotel, so I decided to stay this time. We originally made a Reservation for two Rooms for six people across three generations, but one person couldn’t come due to work, and then two days before our stay my father and brother (in a separate household) came down with fevers from colds. In the end, our group was reduced by half, but despite the repeated changes, you handled everything very kindly and thoughtfully. Thank you. We arrived at 11:30 after checkout time and planned to park our car first and go sightseeing in Matsushima by the Hotel shuttle bus. However, your staff told us we could complete check-in procedures in advance, and when we returned they arranged it so we could simply pick up the key at a separate counter and go straight to our Room. This helped us avoid crowds and was truly appreciated. Because I have difficulty walking, I requested an ocean-side Japanese-Western style Room. The view was excellent, the Room was very comfortable, and the air conditioning was just right. We could see the sunrise directly in front of us. For dinner we chose the seafood buffet; there were many kinds of sashimi and grilled items, each dish was high quality—it was outstanding. We thoroughly enjoyed it. At breakfast as well, they cooked items like cheese omelets individually on the spot for each guest. The food exceeded our expectations! As for the baths, there were no issues at all. At sunrise time, watching the sun rise over Matsushima Bay right in front of the open-air bath moved me deeply. For someone like me with limited mobility, getting around was easy—the layout made sense and walking distances were reasonable—so it wasn’t physically taxing. It helped me truly understand why my mother, who had limited use of her hands and feet due to a similar condition, said this Hotel was so good. With check-in at 14:00 and checkout at 11:00, being able to relax without rushing is another great point. The staff service; the view from the Room; amenities; meals; baths—everything made this an excellent Hotel. When I come to Matsushima again, I sincerely want to stay at Taikanso again! Since expectations are high now that I know how good it is firsthand next time I'd like a Multiple Night Stay so I can enjoy other meals as well. Thank you very much for taking care of us.

Thank you for your continued support. This is an Accommodation my mother loves, and we have stayed here many times after visiting our family grave in Kyoto. The staff are always wonderful, and although I make the Reservation on her behalf, I ask for various requests each time. After her stay, when I asked how the Accommodation was, she happily told me that this time she enjoyed all of the women’s baths. It seems she was also able to fully relax and enjoy the private open-air bath. We are grateful every time for the thoughtful care shown by your staff. We have a Reservation at year-end as well, and we would appreciate your kind attention to my parents again then.

The food quality is exceptional—everything we tried was truly delicious. The breakfast buffet is not only tasty, but the staff also keep it clean and well organized at all times, so you can enjoy it comfortably. The Room facilities are not brand-new, but everything—including the bathrooms—is thoroughly cleaned, making for a comfortable stay. From the doorman onward, many of the staff are incredibly kind and greet you with warm smiles, which makes you feel welcome. Rather than staying just to visit a theme park, this is a Hotel that makes you want to stay simply because you want to stay at Hotel Okura—a place full of heartfelt hospitality.

We planned a “family reunion” trip at the end of summer vacation and stayed at Maihama View Hotel by HULIC, Hearth Symphony Room—absolutely the right choice. Since it was our grandchild’s first time in Maihama just after turning one, we didn’t go to the Disney Resort; instead, we caught a glimpse of Disneyland’s “Reach for the Stars” from the Hotel, and the adults enjoyed the large bath and sauna. We also really enjoyed the lounge, which was available from 12:00 on our arrival day until 4:00 p.m. the next day. In central Tokyo Hotels it can be difficult to bring a baby into a lounge, so we chose Maihama this time, and everyone at this Hotel was truly kind to our baby—we were very grateful. Since there were four of us in one Room and a baby crib wouldn’t fit, we requested bed guards; when our grandchild got excited and kept moving around and we spoke with the front desk, they even surrounded two beds with bed guards for us. The amenities were excellent as well—bath salts, face masks, and more—making it a wonderful break for our daughter who is raising children. We’d love to visit again soon. Thank you very much.

I chose this Hotel because Reviews said the breakfast was delicious. The Hotel had a wonderful atmosphere, and the Room was clean. They also provided cleansing oil and toner, and the shower had a Mirable, which left my hair and skin feeling great—I was very happy. There was a wide variety of breakfast options, and everything was delicious. I would love to stay again. Thank you very much.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

I stay here almost every month for regular commitments. They have all the amenities, Facilities, and services you need for travel—truly a long-established Hotel. By chance, Kyuyoan was fully booked at Saturday dinner time. Since I was traveling solo, I took a seat at the bar counter, and it was surprisingly comfortable. It’s actually relaxing and highly recommended for solo diners. However, it was truly disappointing that some items have disappeared from the once rock-solid à la carte menu since the reopening—especially from meals with lower demand.

I always look forward to the seasonal parfaits, and whenever a new one comes out, I end up coming back. This time, I had the grape parfait and the Shine Muscat parfait. I went for a drive with my friend from Yamanashi, then met up with my husband at the Hotel. I checked in in the early evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It’s truly delicious—I always wonder how you make an omelet that tastes this good. And then, the grape parfait. I shared it with my husband’s Shine Muscat parfait and enjoyed both. They were beautifully presented—like edible art—and absolutely delicious. I had them last year too and couldn’t forget them, so I was happy to have them again this year. The staff’s smiles always make me feel at ease as well. What will the next parfait be?

I stayed one night in a twin Japanese-style Room in the annex. The Room was new and very clean, so I had a comfortable stay. The mattress firmness and pillow suited me well, so I slept soundly without any neck pain. Tea and welcome sweets were prepared in the lounge—the madeleines were especially delicious. The late-night chasoba was also tasty and just the right portion size. Above all, the breakfast buffet was amazing; there were so many options that if you don’t plan ahead, everything won’t fit on your plate. The pumpkin potage and the doria were particularly good. What impressed me most this time was the service. Whenever I seemed even slightly unsure, staff immediately offered help, and I was able to get to my Room smoothly. Thank you very much.

The moderately American-style Room decor feels thoughtfully different from a typical Business Hotel. It was a new, clean Room. I was surprised that the bath and toilet were clearly separated. (The bathtub and shower felt like something you’d have at home.) The lighting in the Room is well designed, there are plenty of outlets, and it’s highly functional—overall, the hospitality far exceeded expectations for this price. Breakfast was also very satisfying in quality, and the other guests gave an elegant impression. There were a couple of moments when I noticed the soundproofing, but it was quiet at night.

I stayed here after a long drive. I visited on a weekday in early September, and the Onsen wasn’t too crowded, so I was able to relax and take my time. The sauna and cold bath were both great, and I felt perfectly refreshed. The bed was spacious enough, and the Room was clean and well maintained. After being on the go all day, staying at this Accommodation really helped me recharge. Breakfast was very luxurious for the morning, and it was the perfect start to the day. I wanted to enjoy a morning bath again, so I asked for an extra bath towel at reception. I expected there would be a charge, but they lent it to me for free. This is an Accommodation full of hospitality, and I’d like to stay here again when I visit Sapporo.

Thank you again for everything! I called because we were likely to arrive earlier than planned, and you kindly assisted us. While we waited, we enjoyed some drinks, and since there was an Othello set available, my husband and I had a great time. After that, we thoroughly enjoyed the karaoke, wonderful meals, bath, massage, table tennis—everything was very comfortable! We plan to stay again in March. We look forward to seeing you then.

Beppu for the first time in a year—and GAHAMA Terrace. Nothing to complain about; we had a very comfortable stay. I really do love this place. I also love the view from the maisonette—being at eye level with the sea is wonderful—but it might be better if the plants were trimmed a bit. I know they grow back quickly in summer, so it may be difficult, but from inside, having the ocean fill the entire window is simply perfect. We’ll visit again when it gets cooler. GAHAMA is amazing, and Beppu is amazing too.

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

The breakfast buffet offered a wide variety of options, the Room air conditioning worked well, and above all, the staff were friendly and wonderful. The front desk team, restaurant team, and housekeeping team—especially the male housekeeping staff member I met in the morning when checking out—was so polite that I found myself thinking, “Wait, are you really part of the housekeeping staff?” He made a great impression.

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

From check-in onward, there were various services offered throughout the day, and it was my first time staying at a Hotel with such extensive services. My cousin, who stayed with me, was also very pleased. I was happy with the wide variety and delicious taste of the breakfast as well. However, it was inconvenient that there was no phone in the Room, so I had to use my own phone to call the front desk for questions or confirmations.

The staff’s hospitality, attentive care down to the smallest details, delicious meals, and well-maintained Facility all made this an outstanding Ryokan with nothing to fault. The Onsen was wonderfully smooth, free-flowing from the source, and because the temperature is relatively low, you can enjoy it again and again. We had a truly elegant stay. Highly recommended. Thank you to all the staff—we would love to visit again.