Nationwide × Highly rated Hotel·Ryokan - 705Page Number

I stayed with my mother. It was our first time at Misasa Onsen, and it turned into a wonderful trip. We relaxed in the spacious Accommodation, enjoyed delicious meals, and felt that a trip like this once in a while is really nice. Everyone at the Ryokan was kind. The fireflies and the Onsen town at night were beautiful as well. Because it is free-flowing from the source, this is a luxurious complaint, but the Onsen water was quite hot and it took some time to get used to it (especially in the morning). We were told that each person gets one bath towel, so please note this if you plan to bathe multiple times. The scenery was beautiful, so I’d like to visit again in another season.

I made a Reservation for a non-smoking Room and was shown to one, but the walls, carpet, and air conditioner smelled strongly of cigarette smoke. I couldn’t tolerate it and requested a Room change. In particular, the odor coming from the air conditioner was like the inside of a smoker’s car, as if it had soaked into the filter itself, and it became worse over time. They kindly accommodated my request to change Rooms, but it was disappointing because everything else was very satisfactory.

The corridor area is semi-outdoor, so it was cold (since it was autumn). It feels like an apartment building. The Room was clean, and the breakfast was very delicious! The location is great, and I’d like to stay again if I have the chance.

We were upgraded to a larger Room free of charge. It was clean with almost no issues, and considering the price, it was an unexpectedly great deal. The only issue was that the shower temperature control valve would not move, so the water stayed cold and the shower was unusable.

I liked how the staff were casual and friendly. The 1st-floor restaurant also had a great vibe with its music and furniture, making my stay enjoyable. However, it was disappointing that the Room toilet and toilet paper were too far away, and the bidet was difficult to use.

Although it’s in a lively area, it was quiet and very nice.

It's a bit out of the way, but with a free communal washing machine (dryer is paid), I was quite satisfied for this price range. If it's just for staying, I would consider repeating.

It took more than 10 minutes to walk from Yokohama Station, partly because I had luggage. Also, it was my first time staying somewhere that did not offer luggage storage after check-out, so I should have confirmed this before making a Reservation. The unit bath in the Room was clean, but it felt quite small and not very easy to use.

It feels like a historic Hotel. It’s not new, but it isn’t overly ornate, and it feels clean. There’s no elevator, so you’ll need to take the stairs to your Room. The unit bath also has a step, so please note that it is not barrier-free. I’m not a fan of unit baths, but it seems there was an Onsen nearby, and I wish I had used it. Amenities are placed in the hallway, and you take what you need. I thought that was very efficient! Depending on the day, the dining area seems to turn into a wine bar. I wanted to check it out. I only added breakfast. The pork miso soup was bigger than expected!! Delicious, and more than enough for the morning!! When I go to Shiojiri again, I’ll stay here again.

The sound seems to carry easily, and since I tend to stay until right before checkout, I found it hard to relax due to the cleaning noise from nearby Rooms starting around 8:30 and frequent knocking sounds from a group staying on the same floor by chance. The Room itself is clean. Breakfast at the affiliated “Hotel Minami” is buffet-style, but here it’s a single plated Japanese or Western set, which felt a bit lacking. Overall, aside from the noise, it was comfortable.

The bathroom is spacious and even includes a washing area, but the chair was too small, which was uncomfortable for someone like me with back pain. A slightly larger chair would have been perfect... Otherwise, everything was satisfactory.

The Facility may be a bit old, but it is very well maintained. All of the staff were friendly and helpful, and we really appreciated their support. We would love to stay here again. We only had coffee for breakfast, but having it free with a Multiple Night Stay is fantastic.

Each unit is standalone, so we could enjoy our stay without worrying about noise. The outdoor washing area in the garden was very convenient for cleaning marine gear. Other than a slight odor from the kitchen drain, everything was excellent! The bedding was dry and comfortable, which is very important to us. The air conditioning worked perfectly, providing effective dehumidification and maintaining a pleasant temperature. As for insects—it's part of the charm! You'll get used to it!

The door had a traditional keyhole-style lock, but the Room was clean and comfortable to stay in. It’s about a 5-minute walk from the station, so the location is convenient.

One person had to be a No Show at the last minute, but they calculated the Hot Spring Tax only for the number of guests who stayed, which was very kind. An overseas staff member assisted us at the front desk, and their language, guidance, and service were excellent—I was truly impressed. The Room was also divided into two separate areas inside, each with its own door, which solved my husband’s snoring issue. There was a large public bath and a microwave as well, which was convenient. It was a bit disappointing that the parking lot can fit only four cars when parked tightly, and that the futons were thin. I think it would be even better if thicker mattresses were introduced. That said, the hospitality was truly outstanding; I work in customer service too, and it made me want to learn from them. Thank you very much for taking such good care of us during our stay.

Very convenient for skiers. Lift discount vouchers are available in the off-season in March. Unfortunately, I didn’t know about them on the first day and couldn’t use one. Many Hotels around here are like this, but it’s great that you can still take a bath after check-out once you’re done skiing. The open-air bath has excellent water quality, but it was a bit disappointing that after check-out only the indoor bath is available. The meals were more than enough, and I didn’t have room for the all-you-can-eat imoni soup and dessert. I wanted to have the imoni soup the next morning even if it was just reheated, but it seems it’s only served at night. I thought it would be nice if the foreign staff smiled a bit more, but since I train Hotel employees as a Japanese-language teacher, I tend to be overly critical. They are probably doing their best.

I stayed here during the Nagaoka Fireworks Festival. The price was about five times higher than usual, but I understand that. However, the twin Room I reserved was clearly different from the photos—it seemed like a single Room with an extra bed added. I chose this because I wanted beds that were separated, so I was very disappointed. If there were any changes, I would have appreciated being informed properly in advance.

Thank you for your stay. We appreciate your feedback. Please note that there are areas within the facility where Wi-Fi is unavailable, and we will work on improving this.

Stayed with my 93-year-old mother. The room and restaurant were on the second floor, and while the lack of an elevator might be a drawback for elderly guests, the staff kindly provided a wheelchair and assisted us by carrying it up the stairs. The bath was clean, with flowing hot spring water, which was excellent. The room had been renovated and was very clean; however, there were many steps inside the room that could be challenging for elderly guests (though not an issue for younger visitors). From our room, we had a view of the well-maintained garden, which I imagine would be stunning during autumn foliage season. Located within a golf course facility, there is also an impressive rock sculpture—possibly man-made or utilizing natural elements—that is worth seeing. The golf course itself is well-maintained and makes this accommodation ideal for those planning an overnight golfing trip.

Staff warmly welcomed us at the entrance. Check-in and check-out were self-service via machines, but staff assistance made the process smooth. We received six coins for two people to use at the first-floor café during our stay. It was an unexpected and delightful gift. The number of coins required for each item was displayed, making it fun to choose. The public bath was clean and pleasant, especially in the evening when it wasn’t crowded. As mentioned in previous reviews, the shampoo and conditioner were excellent. There is also a refreshment space with a coffee machine available anytime. As a coffee lover, I appreciated having four options like espresso to choose from. However, I thought it would be nice if tea or green tea options were available for those who don’t drink coffee. Dinner came with an in-room dining plan delivered by a robot directly to our room. The meal included a main dish, salad, and sweets—all generous portions with great presentation and delicious taste. The room also had a foldable desk and microwave for added convenience. Despite labor shortages affecting service quality elsewhere recently, this hotel stood out with its attentive staff who offered kind words not only during check-out but even as we exited through the entrance door—making our stay truly pleasant.