Nationwide × Highly rated Hotel·Ryokan - 640Page Number

A luxurious accommodation featuring a unique wood-fired sauna. The sauna is in a separate building, equipped with nearby shower rooms and toilets for convenience. Towels and water are readily available throughout the property, ensuring ease of use. The main accommodation building boasts high ceilings and includes standard showers, a bathtub, and washbasins. The entire space is impeccably clean and stylishly designed. Sleeping arrangements include two double beds, making it ideal for couples or married pairs seeking a relaxing getaway. Both the accommodation and sauna receive top marks, including the staff's attentive service. Nighttime outdoor relaxation under the starry sky is exceptional; clear weather will enhance your experience. The dinner focuses on barbecue dishes with satisfying quality and quantity; however, as some staff members are relatively young, there were areas for improvement in customer service—such as providing an overview of the course menu beforehand—that could be considered for enhancement.

Used by seven of us for a family trip during summer vacation. The view of Mt. Fuji from the Room was amazing. The Room and tableware were spotless—nothing to complain about. When the vending machine didn’t return change, the staff responded very quickly and politely. We’d love to stay again.

I chose an accommodation where we could relax in a private space for a gathering with old friends. The kitchen was equipped with cooking utensils and tableware, allowing us to enjoy making and sharing sukiyaki together. Outside the window, there was a beautiful snowy landscape, and the time spent enjoying warm meals was truly wonderful. At night, the clear air revealed a breathtaking starry sky when we stepped outside. Spending time with old friends in peaceful nature offered a special experience that is hard to find in the city. The room was spacious and very comfortable, making it perfect for a multiple night stay to fully unwind. SANU seems to have multiple locations, so I would love to visit again!

At check-in, I forgot to ask for the public bath's access code. Early the next morning, I went to the front desk, but the staff was unavailable as they had gone to a nearby Route Inn. I contacted them, and they promptly returned to provide me with the code. Thank you for your assistance.

The large public bath was excellent. I frequently use Route Inn hotels during business trips and am always satisfied. Thank you for your continued service.

This is my several stay at this accommodation, and I always appreciate the excellent service at the front desk, making my stay pleasant. It is conveniently located near the station and has a convenience store nearby. I would love to stay at this hotel again.

Close to the station, quiet, excellent facilities (separate bathtub, WC, and washbasin), great bath, and delicious breakfast.

We stayed for one night as a family, and the room was very clean. The children seemed to enjoy playing on the bunk beds! We would like to use it again if we have the opportunity.

The room was clean and had a sense of cleanliness, which was great. I would definitely like to stay again if I have the chance.

I stayed here because after a night out, it was difficult to get back home in the suburbs. It was an easy choice thanks to the reasonable price and being just a 5-minute walk from my destination. I left the Hotel at midnight and didn’t return until after 4 a.m., so I only needed a place to sleep and wasn’t looking for space. Even so, I was surprised at how small it felt when I first entered the room, but considering the location and price, it was totally acceptable. Checkout is at 11:00, so I could sleep quietly until the last minute. The staff were kind, the Facility were new and clean, and I even got to read some manga—overall, a very satisfying stay.

We enjoyed the view of Mt. Aso from our Room, and the Onsen was very relaxing. Breakfast was also very lavish and delicious. Even though we checked in at 11:00 PM, we really appreciated how kindly you accommodated us. However, the staff did not seem very friendly (perhaps they are just reserved), so we would have been happier if they smiled more.

This was my second stay. The staff at the facility were just as kind and attentive as last time, making my stay very comfortable. The food was delicious, and the Onsen was excellent.

It was great that I was able to find an Accommodation in Yamanaka Onsen, considering the rental car parking, my husband’s Accommodation, and a place for me to take a nap while I was on the KAGASPA Trail with him. Check-in was from 15:00, but you kindly let me in early so I could rest—thank you. Since I didn’t have time to enjoy the Onsen or anything else, I’m sorry that I can’t really share much feedback.

The facilities felt a bit dated, as expected from a public accommodation. The room was a combination of Japanese and Western styles. While the Japanese-style side showed some signs of aging, the Western-style side seemed to have been renovated and was excellent. Although our room did not have a private bath, the large communal bath was conveniently close (it seems they accommodated our request for proximity due to my mother’s mobility issues). The room's location near both the dining area and the bath on the first floor was very convenient. The toilet and washroom were clean, making for a comfortable stay. The communal bath was also wonderful. The indoor bath had separate areas for washing and soaking, providing a peaceful experience when in the tub. The outdoor bath offered stunning views of autumn-colored mountains while listening to the gentle sound of a nearby stream—an exceptional experience available even late at night. Compared to the indoor baths, the outdoor baths were slightly cooler, perhaps designed for longer soaks. Above all else, however, it was the food that stood out as extraordinary! Despite jokingly mentioning that Gunma only has mushrooms, miso paste, and wild boar pork ("Inobuta"), these ingredients were crafted into delicious dishes with great care and creativity. The portions were generous; unfortunately, my elderly mother and wife couldn’t finish their meals entirely. The dishes made abundant use of fragrant mushrooms with mild yet flavorful seasoning—truly delightful! Miso paste seemed to be a local specialty here; its rich aroma enhanced various dishes beautifully. And then there’s sake! With around 40 varieties exclusively from Gunma breweries (if I recall correctly), choosing one can be overwhelming at first glance! We opted for their tasting set featuring five types (approximately 30ml each) priced at ¥1,500—and every single one tasted distinctively delicious! Individual glasses ranged between ¥600–¥800 per serving (about 180ml), making it hard not to deliberate over what next drink should follow! I particularly enjoyed "Hiraijo," while my wife preferred "Akagiyama," so we ordered another glass accordingly based on her choice afterward. A staff member who recommended these selections had extensive knowledge about sake which made conversations engaging throughout dinner service too! It’s no surprise this accommodation attracts many repeat visitors—it truly deserves such loyalty given how memorable our stay turned out overall. Thank you sincerely for providing us such an incredible travel experience!

When I came back to my hometown, I wanted to enjoy an Onsen, so I stayed here after hearing from a local friend that it was their “top recommended Hotel right now.” The entire property is spotless—and stylish. The Room is a bit small, but the minimalist design (with no unnecessary extras) actually made it calming and easy to relax. The Onsen is 100% free-flowing from the source, and it warms you up incredibly well. I also heard it’s great for your skin, and seeing how fair-skinned the staff are made me believe it (lol). Yumoto Onsen is said to be effective for dark spots. I’d heard breakfast was a buffet and honestly didn’t expect much, but it exceeded my expectations in the best way. Everything was carefully prepared with a wide variety of options, and all of it was delicious. When I asked about the yogurt, a staff member explained everything kindly and thoroughly—great service really stood out. In this era of rising prices and inbound tourism, this is a rare Accommodation where both value for money and hospitality feel truly outstanding. Everyone on the staff was so kind—it’s an Accommodation with genuine warmth that makes you want to come back.

The tofu—something of a signature at this Accommodation—is delicious. We booked a Multiple Night Stay and chose the “Miyabi” dinner and the Joshu beef teppanyaki on a ceramic plate; tofu was included with both (the teppanyaki set was served at breakfast). This is a classic Japanese Ryokan. The building is old, but it’s well cleaned and we had a comfortable stay. It’s only up to the second floor, but there are stairs, so it may be a bit difficult if you have mobility issues. The staff are efficient and pleasant. This Accommodation lets you fully enjoy the charm of a small Ryokan.

As others have mentioned, the toothbrush was excellent, so I found it at a flea market app and bought one. The location was close to the station and easy to find. I’d love to stay again.

The Room and service were excellent, and I had a very comfortable stay. Thank you. However, since it was my first time staying here, the parking lot was a bit hard to find, so I rated the Facility 4 stars. I’d love to stay again!!

I’m a returning guest. The meals are delicious—this is an Accommodation that makes you want to come back to eat again and stay again.

We stayed with one adult and two preschool-aged children. There was also a dining hall right next door. They also had a washing machine and dryer, so we were able to do the kids’ laundry. We only brought a few changes of clothes, so it was a huge help.