Nationwide × Highly rated Hotel·Ryokan - 415Page Number

We stayed here with four coworkers. There were restaurants nearby, which was very convenient. The Room was also clean.

The Room was a good size and felt clean, which was great. It would have been even better if the amenities included skincare items such as facial lotion. The price offered great value for money, and I’d like to stay again.

The location is excellent, with great access just steps from the station. The Room was clean, well-maintained, and very comfortable. The surroundings were quiet, allowing for a relaxing stay.

It was nice to see that Japanese-style dishes were included in the breakfast, which used to be only Western-style. Also, there was a large sign indicating non-alcoholic wine, but it turned out to be real wine with alcohol. I drank it by mistake as they were placed in the same area, so I will be more careful.

This was my first time staying at the accommodation. With Christmas approaching, a luxurious tree was displayed at the entrance, which lifted my spirits. I brought a cake to celebrate a birthday, and the front desk kindly kept it for me during check-in. Later in the evening, they delivered it to our room at our preferred timing. Plates, cutlery, a lighter for candles, and even a full bottle of sparkling wine from the hotel were perfectly chilled in an ice bucket—everything was impeccably prepared! I was deeply moved by this level of perfection. When I asked if I could keep using the plates and cutlery for breakfast the next morning, they provided new ones instead—such thoughtful service left me even more impressed. Even late at night, staff members delivered everything with warm smiles; I am truly grateful to them. Although an upgrade wasn’t possible due to weekend crowds, they kindly changed our room to one with a view of Tokyo Tower. The courteous service from all front desk staff gave me peace of mind—truly what you’d expect from The Westin Hotel! It’s definitely an accommodation that makes you want to return again. My friend celebrating their birthday was also delighted—it turned out to be an unforgettable experience! Thank you very much!

The Room was very clean and spacious, so I was able to relax. It felt like there wasn’t quite enough lighting, and the back of the Room was a bit dark, but I still had a very comfortable stay. I arrived a little late for check-in, but they called me and handled everything kindly. Thank you!

A very retro Showa-era Hotel! It’s well cleaned. The male staff are calm and pleasant, but the female front desk staff came across as a bit harsh and condescending, so 4 stars. For meals, you can get refills of three mini rolls! It’s a little awkward to ask for more (lol). It was worth the price, and I’m glad I could stay at a low cost.

The room was spacious enough to fit one double bed and two sets of double futons, and the kitchen was clean, so we were able to relax comfortably. The only issue was a very strong odor coming from the drain near the washbasin or washing machine, which bothered us.

A very simple and comfortable Hotel. Free services such as laundry and breakfast. We stayed as a group of three, and there were properly three beds available. Stayed for two nights without any issues. Thank you for your hospitality.

I stayed here for a live event at Ecopa. Check-in was until 10 PM, but since I arrived at Bentenjima Station just before 10 PM and went to buy dinner at a convenience store first, I called to inform them that I would be checking in after 10 PM. The staff responded very kindly and warmly, which made me feel reassured. When I arrived, they informed me that the Onsen was open until 11 PM. When I asked if it would be okay as long as I left the bath by 11 PM, they assured me not to worry since there were still other guests who hadn't arrived yet. Although the person who answered my call earlier was different from the one who greeted me upon arrival, it felt like all staff were well-trained and caring, which left a warm impression on me. The view from my room was great. Since it was late when I checked in, I only used the room for sleeping, but it was very comfortable. Instead of traditional futons on tatami mats, there were mattresses with futons laid on top of them, allowing for a soft and restful sleep. If there's one thing I'd wish for—it would have been nice if the Onsen could also be used in the morning since its hours started from 3 PM. The location is right in front of the station with a convenience store nearby; combined with excellent service from the staff, I'd love to stay here again if I'm ever visiting Shizuoka again. Thank you!

This is my second stay, and I am very satisfied with the front desk service, just like last time. I appreciated being informed that amenities not available in the room are located next to the front desk. I also used the parking lot during both stays, and the guidance to the parking spaces was smooth. I will use this accommodation again next time.

I stayed here for 20,000 yen, hoping it would be worth it for my certification exam. Check-in was done by entering information on a tablet placed in front of mannequins. Although I selected "Japanese" as the language at the beginning, messages kept appearing in English. I proceeded by guessing and managed to sign using my finger when I couldn't find a stylus pen. After completing the input, nothing happened until an employee appeared from a side door and guided me verbally. I was directed to another machine to pay the Tokyo accommodation tax of 200 yen in cash, though I wished everything could have been settled by card. The coin slot on this machine was hard to locate until the same employee pointed it out for me. It made me appreciate human receptionists more than ever. The mannequins standing at reception did nothing helpful; they seemed out of place and gave off an Osaka-style vibe despite being located in central Tokyo (Akasaka branch). While some families checking in nearby seemed amused by them, I thought fully automating with high-tech machines might have been a better direction than placing these figures. Breakfast was included with my stay and served buffet-style at an Irish pub on the first floor. The menu was simple but delicious. The room felt like a standard business hotel room equipped with newer facilities such as a suit cleaner—likely targeting business travelers—but I didn’t use it myself. The air conditioning noise or toilet water refilling sound didn’t bother me, making for a comfortable stay overall but nothing extraordinary. Even with discounts applied, 20,000 yen felt expensive—probably due to timing and location factors. Thank you for hosting me!

Close to the station and affordable. Clean, quiet, and relaxing. Despite mistakenly booking a smoking room instead of non-smoking, they kindly accommodated the change. Thank you very much!

The location is very convenient. As mentioned, I had no particular complaints other than the power outlets. It would be even better if breakfast service were available.\nHowever, there are plenty of shops nearby, so I wasn’t dissatisfied even without it.

I stayed here for the marathon event at the Sagamihara Depot. The single Room, though compact, was efficiently designed with thoughtful consideration for guests, allowing me to have a comfortable stay even in a short time.

The kitchen and bathroom facilities were as well-equipped as those in an apartment, but it was disappointing that the balcony was not properly cleaned.

It was a stay for seniors, but we had a satisfying experience.

Just a 5-minute walk from Tachikawa Station, I enjoyed a comfortable stay with a cozy bed.

It seems to be a labor-saving style of operation, but the only staff we met were two front desk members, and they were both very pleasant and helpful. Having to make up the futon ourselves was actually nice, as it meant we didn’t have to worry about being a bother. The spa with a sauna and the meals are in the main building, but it’s less than a 5-minute walk away; there is a slight uphill slope, but it wasn’t an issue. We were able to enjoy the sauna and Onsen for long hours both on the day of arrival and again early the next morning. Dinner was buffet-style with all-you-can-eat salmon roe and steak. Since it was an inexpensive stay, we didn’t have high expectations, but the salmon roe had a great pop and the steak was tender and delicious. Breakfast was also lavish—I felt one hour wasn’t enough. Just one thing: I couldn’t tell whether some of the in-house loungewear had already been used, so I had to deduct a star. Overall, we were extremely satisfied!

I stayed without high expectations due to some negative reviews, but the room was spacious and there were no particular issues. It was conveniently located near USJ and Expo, and I was happy to stay at an affordable price.