Nationwide × Highly rated Hotel·Ryokan - 34Page Number

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

I stayed here on a solo trip. It is a small Accommodation, but every detail is thoughtfully cared for, and I had a very comfortable stay. Ikebana arrangements were displayed throughout wherever my eyes fell, and I could really feel the Accommodation’s hospitality. The meals—especially the vegetables—were delicious, and since they were served in my Room, I was able to enjoy them at a relaxed pace. I left the Accommodation sincerely thinking, “I want to stay here again!” Thank you very much.

For the first time in five years, I came by myself this time. At home, I’m always thinking about what I have to do and rarely get a chance to truly relax, but the time I spent at your auberge made me want to pick up books that caught my interest and listen to music I don’t usually hear. It felt wonderfully refreshing—like stepping out of everyday life. The food, of course, was more than satisfying and truly worthy of being called an auberge. Thank you very much!

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

This was my second stay. I visited with my parents, the three of us. The bath is on the small side, but the Onsen water quality is excellent—personally, I think it’s far better than most Onsen. Meals were the highlight for me, and the cuisine here is outstanding, on par with kaiseki in Tokyo. With plenty of seasonal ingredients, everything tastes wonderful and you can truly enjoy each dish. It was a very relaxing one-night, two-day stay.

We stayed one night in a second-floor Room starting 2026/6/6. Our group was two adults, one 2-year-old, and one Pomeranian. The Room was stylish, clean, and spacious, and the private open-air Onsen bath was more than large enough. The water temperature was easy to adjust. Even though it was June, we didn’t notice any insects, and it was wonderful to be able to bathe 24 hours a day at whatever temperature we wanted. The only reason this isn’t a full 5 stars is the lack of a view (it didn’t bother us at all at night). We were surprised to find an indoor puppy area in the Room that’s big enough for light running. Also (in a good way), even though the Facility is extremely clean, dogs are allowed to walk anywhere as long as they’re on a leash. The vanity has double sinks and is very comfortable. There’s also a front-loading washer/dryer, so staying two nights or more would be easy. The shower room is very spacious, which made bathing our 2-year-old much easier. The kitchen is well equipped with appliances and tableware for cooking, but we ate out this time. Within walking distance there are great sushi places, buffets, loco moco spots, and an infinity-style scenic footbath with amazing views. Shirarahama Beach is about a 20-minute walk from the Hotel—an excellent location. Within about 10 minutes by car are Toretore Market as well as recommended yakiniku and pizza restaurants. They offer free rental of an outdoor wagon: we loaded our 2-year-old and our Pomeranian into it and walked to Shirarahama Beach. At night we went to a buffet about a 3-minute walk from the Hotel; after our child fell asleep we enjoyed Onsen time with drinks; the next day we bought delicious bread from the attached bakery Hotel before sightseeing. Thanks to all of this, we had an amazing holiday. We will definitely return—if I had to nitpick: - I would have liked a baby guard to prevent falls (we pushed the beds together and used pillows as a barrier) - I would have preferred an enclosed toilet room (this is also why it’s not quite full marks for the Room) We’ve stayed at many pet-friendly Accommodations before, but considering location and value for money, this was by far the best. We will absolutely come back. Apparently Rooms on the third floor have ocean views—next time we’d like to stay there.

We stayed in Building D, which is pet-friendly. Everything was spotless and very comfortable. There’s honestly nothing to criticize, so here are a few tips to help you enjoy your stay even more. Jacuzzi / Open-air bath / Pool: 　Bringing a swimsuit is recommended. Stink bugs (currently a large outbreak): 　It’s helpful to bring sticky tape for removal. Bakery: 　There’s a great bakery nearby. Amenities: 　High-quality POLA amenities are provided, so you only need to bring the basics. To fully enjoy it: 　You’ll probably want to stay two nights. Appliances: 　Most appliances are available, but there doesn’t seem to be an air fryer (probably). Shirarahama Beach: 　It’s just under 2 km away—slightly far. Dogs aren’t allowed on Shirarahama Beach, which is disappointing, but the beauty of the beach is amazing.

We visited as a family with our older children and their friends, along with our younger child. The older kids enjoyed SUP in the sea and the sauna, while the younger one fully enjoyed the pool. Since we had several boys with big appetites, we had a BBQ dinner using ingredients we brought with us. The seasonings and cooking utensils were well stocked, so we were able to prepare and enjoy our meal without any inconvenience. All of the staff were incredibly kind, and unlike many other places there weren’t lots of small rules or restrictions. They also kindly accommodated our requests, which made our stay very comfortable.\nThe amenities were high quality (including N organic), and the hair dryer and hair care items were all from ReFa, which my older daughter and I happily used.\nIn the morning we could even see Mt. Fuji across the sea—the views were simply amazing—and our whole family had a wonderful time. The only downside was that at bedtime, on both the first and second floors, the emergency exit signs were bright and a bit dazzling, making it slightly hard to sleep. Still, everything else was so great that we would definitely love to visit again. Thank you very much!

The free-flowing Onsen was wonderful. The indoor bath was a bit on the hotter side, while the open-air bath was pleasantly lukewarm, and we fully enjoyed the unique appeal of each. The Room was spacious, and we were able to relax comfortably. Both breakfast and dinner were delicious. In particular, since I’m not fond of beef, I mentioned it in advance and they kindly accommodated my request. Thank you very much. Not only the meals but also everything else—including the Shuttle Service to the station—was handled with great kindness by all staff members. It was truly refreshing, and we had a wonderful time. We would definitely like to stay again.

Thank you as always for your consistent hospitality. We had another comfortable stay. We would love to stay again.

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

Although the weather in Hakone was unsettled, we had a wonderful stay as always. From our scenic Room, the drifting clouds and mist felt truly magical. The meals were carefully prepared, beautifully presented, and delicious. Breakfast was also excellent, and we enjoyed an elegant morning while sipping a mimosa. In a relaxing and refined setting, we received excellent service and had a great stay. We are already looking forward to our next visit.

Thank you for taking care of me during my stay in Kyoto. Once again, I was able to relax both body and mind and head home feeling refreshed. As always, I felt at ease thanks to your consistently high-quality service. This is a special stay as a reward to myself every few months. I look forward to staying with you again. I’ll do my best until my next stay.

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

The day before, our flight was canceled due to a typhoon and it seemed the island had been closed off, so we were worried about whether we could go the next day. However, we decided not to change the dates and went as planned. The weather turned sunny and we were truly happy to be able to make it. Many staff members warmly welcomed us on arrival. They also took photos for us at the entrance to the photo spot, and there were welcome drinks available at the entrance as well. After that, we rode in a cart and were escorted to our Room. The view was wonderful, the bath was spacious, and there were plenty of amenities—everything exceeded our expectations. At breakfast buffet, the whole-grapefruit fresh juice was especially unforgettable. Everything was perfect, and we had a dreamlike stay! Thank you so much!!!

All of the staff left a truly great impression and were wonderful. I was very satisfied with the Facility and the meals as well. Since it’s right in front of Jingu Stadium, getting around was extremely easy. The only thing I’d like to see improved is that the large public bath was too hot to stay in for long. (Since there are two tubs, it would be nice if the temperatures could be adjusted.) There were children as well, so I felt a bit sorry for them. Everything else was perfect, so I plan to stay here every year when I come to watch baseball games. Thank you very much.

This was my third visit this year. I enjoyed the Japanese cuisine on my previous stay, so I chose the kaiseki course again this time. When a seasoned male staff member served our meal, he said, “You visited in May last time, didn’t you?” I was truly touched that he took the time to check (and I’m sorry—I mistakenly said I came in June). The attentive service, breathtaking views, excellent hot spring water quality, spotless changing area, and beautiful interior—this Hotel is the best for me. I hope it will always remain a calm and relaxing place.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time and in any place—the staff always responded accurately and courteously. What made us happiest was celebrating my husband’s 70th birthday at the restaurant: they kindly treated us to a special dish with sea bream, red rice, and sake. They also provided my husband with a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant team’s thoughtful hospitality. The food was excellent, especially the fresh seafood. We also really enjoyed the Awa Odori event.\nThanks to everyone at the Hotel and restaurant, it was a truly memorable trip, and we are sincerely grateful.

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.

I’d been looking forward to my trip to Kanazawa, but just before arrival the weather turned terrible—torrential rain and even lightning. I remembered how close it is to the station, so I left my luggage before check-in and went out exploring. On the way back, I stored my bags again and enjoyed shopping for souvenirs hands-free, then had lunch and tea and made the most of Kanazawa. I’d like to stay here again on my next trip. So grateful for the great location near the station!